2019 Client Success Manager Salary NYC (Updated Daily) | Built In NYC
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
New York
New York

Client Success Manager salary in New York

Average Base Salary in New York

$76,955
$12,663
Additional Cash Compensation
$89,618
Total Compensation
Median: $77K
Min: $40K
Max: $150K

How Much Does a Client Success Manager Make in New York?

The average salary for a Client Success Manager in New York is $76,955. The average additional cash compensation for a Client Success Manager in New York is $12,663. The average total compensation for a Client Success Manager in New York is $89,618. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.

NYC by the numbers

3,608
Total number of Tech companies in NYC
144,983
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in NYC
70

Senior Customer Success Manager

Greater NYC Area
5 days ago
+21
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.

Customer Success Manager

Greater NYC Area
5 days ago
+21
As a Customer Success Manager (CSM) you will act as a trusted advisor to our customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention.

Customer Success Manager

Greater NYC Area
1 week ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Customer Success Representative

Greater NYC Area
1 week ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Strategic Customer Success Manager

Greater NYC Area
1 week ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Customer Success Manager, Tech

Greater NYC Area
1 week ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Competitive Intel/ Market Research groups along with Corporate Strategy and Innovation teams. This position delicately establishes strong customer relationships while consistently illustrating the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:

Customer Success Manager

Greater NYC Area
2 weeks ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Sr. Customer Success Manager (Commercial)

Greater NYC Area
1 week ago
+19
In this full-time role you will work with new and existing SMB customers (small and medium sized) to ensure they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, ensure Box is delivering tremendous value and positive outcomes for our customers. You will work with your customers to proactively drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and educating customers on how it can benefit them. If you love working with customers and thrive in a fast-paced environment, then we want to talk to you.

Customer Success Manager, CPG & Retail

Greater NYC Area
1 week ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Corporate Strategy, Development, and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services for organizations looking to stay competitive and up to date with the latest industry trends. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to continuously exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:

Customer Success Manager - Enterprise | East

Greater NYC Area
1 week ago
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Client Success Manager

Greater NYC Area
3 days ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Client Success Manager

Greater NYC Area
4 days ago
+30
You are a talented Client Success Manager who loves to help others and enjoys building and maintaining client relationships. You will be the primary contact for a portion of our premier corporate client base and will be responsible for managing many aspects of the client’s interaction with the company.  You are capable of interfacing with senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.

Client Success Manager Salary ranges

The most common Client Success Manager salary in New York is between $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $78,667 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $72,423 and the average Client Success Manager salary for men is $83,147.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $91,700. The average salary for <1 year of experience is $64,000.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $59,960
Min: $40K
Max: $88K
Operations Associate $61,230
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,955
Min: $40K
Max: $150K
Operations Manager $86,756
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $88,703
Min: $65K
Max: $167K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $123,583
Min: $55K
Max: $200K
Director of Customer Success $135,571
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

NYC Companies with the Highest Operations Salaries

+18
Productivity, Software
+14
Cloud, Software
+31
Food
+39
Mobile, Software

Skills that affect Client Success Manager salaries in New York

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Customer Relationship Management
3% have this skill
4
Account Management
2% have this skill
5
Business Operations
2% have this skill
6
Client Relations
2% have this skill

Recent Client Success Manager salaries in New York

$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000
51-200 Employees
New York
$60,000
Yearly Salary
A Account Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
51-200 Employees
New York
$72,000
Yearly Salary
A Key Account Manager reported a yearly salary of $72,000 with +$50,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
500+ Employees
New York
$65,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $65,000 with +$15,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York
$86,503
Yearly Salary
A Client Success Manager reported a yearly salary of $86,503
3-5 Years of Experience
Male
11-50 Employees
New York
1-5 Reports
$64,000
Yearly Salary
A Client Success Manager reported a yearly salary of $64,000
1-3 Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$62,000
Yearly Salary
A Client Relationship Specialist reported a yearly salary of $62,000 with +$3,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$67,000
Yearly Salary
A Senior Associate, Client Solutions reported a yearly salary of $67,000
7+ Years of Experience
Female
500+ Employees
New York
$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000
< 1 Year of Experience
Male
500+ Employees
New York
$100,000
Yearly Salary
A Product Specialist reported a yearly salary of $100,000
1-3 Years of Experience
Male
11-50 Employees
New York
Salaries//Operations//Client Success Manager