Business Leader, Self Service Acquisition
Greater NYC Area
6 hours ago
As the Self Service business manager you will be responsible for leading the business, team, and working closely with Product Management, Revenue Operations, Marketing and Customer Success. You will also need to be a coach to your team members. This job is interdisciplinary -- a mix of Sales, Support, and Product -- it will be your job to surface opportunities to expand the business and prioritize new flows and workstreams. You will not only be guiding the Enrollment Managers on your team, but also getting your hands dirty and not afraid to handle calls yourself if the need arises. You will build reporting and dashboards to gain insights into the business and design tools for them to be more effective with a focus on increasing productivity.