Head of Operations (New York)
Greater NYC Area
2 weeks ago
Onboard new locations while working closely with interior designers, property owners, and our account management team out of our Global HQ in New York City.
Collaborate with senior leadership to implement effective and efficient processes and procedures.
Deliver a delightful hospitality experience in the city, ensuring our guests come back time after time.
Manage all housekeeping, maintenance, and inventory control operations in the city, ensuring a consistent result.
Roll out and maintain operational and in-unit Domio standards.
Monitor costs to ensure spending is within budget guidelines and target KPIs.
Meet and exceed guest review and NPS goals set for the city.
Hire, train, mentor, and track the progress of the ops team.