Not specified Best Operations Jobs in NYC | Built In NYC

Not specified Operations Jobs in NYC

75

Head of Infrastructure

Gemini
Greater NYC Area
5 hours ago
+29
As Head of Infrastructure, you will take ownership of and be responsible for evolving our mission critical Trading, Custody, Surveillance, Compliance and Corporate IT infrastructure. Your challenge will be to take us from “good” to “great”: You’ll continue building a team of expert systems, network and datacenter engineers focused on site reliability and automation along the way. As Gemini’s business scales to more locations globally, you’ll level up our global scale and redundancy without compromising operational simplicity, setting strategy and roadmap for how we grow.

Developer Support Engineer II

DigitalOcean
Greater NYC Area
5 hours ago
+14
We are looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support for Core, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Director, Organizational Development

Senior Program Manager: Hatch for Startups

IT Compliance Manager

Bread
Greater NYC Area
6 hours ago
+43
Bread is looking to hire its first dedicated IT Compliance Manager. This role is critical to Bread’s core business of offering transparent financial products for merchants and consumers while maintaining the trust and confidence of our customers that we will protect their privacy and their personal information. You’ll be creating a robust, secure and compliant data regime to protect both the company and customers’ assets and privacy, while

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
8 hours ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Support Engineer

SevenFifty
Greater NYC Area
5 hours ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Facilities Technician

Rent the Runway
Greater NYC Area
1 day ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Technical Support Engineer

Dynamic Yield
Greater NYC Area
1 day ago
+45
Dynamic Yield is on the lookout for a Customer Support Engineer. Part-time problem solver, part-time cheerleader, and full-time client advocate, this role is the first line of defense in solving critical issues for customers. The Customer Support Engineer is a natural communicator, quick-witted, and can diffuse a situation. In addition to those skills, the position needs someone with the ability to dive into technical problems and has the moxie to rally a technical support team to aid customer and technical issues.

Application Support Engineer - 3rd Shift

Unqork
Greater NYC Area
2 days ago
+33
You'll be working alongside our customers, solving their complex issues - resolving questions on architecture, performance, security, and everything in between. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

Customer Support Associate (Part Time, Remote)

Squarespace
Greater NYC Area
2 days ago
+31
The Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with billing or their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This role will be remote (work from home), with the exception of on site training and periodic on site coaching and mentoring sessions. This role will be part time, with schedules that range from 8-24 hours a week. 

Operations Associate

Vestwell
Greater NYC Area
2 days ago
Vestwell is expanding and we’re excited about bringing onboard an Operations Associate to our operations team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed.

IT Systems Engineer

Flatiron Health
Greater NYC Area
2 days ago
+37
The IT Systems Engineering team plays an integral role in supporting our employee productivity through the various tools, applications, and hardware that we manage. This NYC based role will help ensure that our systems & infrastructure are reliable, optimal, and agile. In addition to overseeing those systems & infrastructure, you will develop and deploy tools that help optimize productivity.

Associate Technical Support Engineer, Provider Software

Provider Clinical Research Team (Multiple Levels)

Lead, Computer Systems Validation (CSV)

Technical Support Engineer, Provider Software

Technical Support Engineer, Abstraction Technologies

Load 2 more jobs6 jobs at Flatiron Health

Provider Information Specialist

Covera Health
Greater NYC Area
3 days ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Trial Operations Manager

TrialSpark
Greater NYC Area
3 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Operations Manager

WeWork Technology
Greater NYC Area
4 days ago
+40
About the Role  WeWork is looking for an experienced Operations Manager with a strong project management and process background in the digital space to lead the operations efforts within our Developer Platform group. The group’s mission is to enable WeWork to build better products faster.  The person in this role would be responsible for establishing internal mission processes, ensuring effective communication, establishing best practices,

Executive Assistant, Cities

Customer Success Representative

Justworks
Greater NYC Area
4 days ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Executive Assistant

Customer Onboarding Associate

First Impressions Associate

IT Service Delivery Engineer

Knotel
Greater NYC Area
4 days ago
+18
Working alongside our growing IT team, the Service Delivery Engineer’s primary responsibilities will include the implementation and oversight of projects and communication of IT services to prospective members in New York City. Ensuring Knotel exceeds our member’s expectations of providing a seamless transition into a new space is necessary to our success as we expand rapidly across the globe. This is a client-facing role and requires someone with strong problem-solving skills, resourcefulness and the ability to communicate our services effectively. 

Workplace Strategist

VIP Corporate Entertainment Travel Agent – New Yor…

Rollinglobe
Greater NYC Area
5 days ago
Offering expert advice in all aspects of Business Travel. Work within given deadlines and ensure all client budgets and requirements are met. Manage Entertainment client travel logistics ensuring accuracy and the highest level of service at all times. Develop and maintain excellent customer relationships, ensuring the highest possible standards at all times. Service all travel requests to the highest standards from inquiry to reconciliation including air, hotel, car, rail and/or ancillary services. To issue air tickets and perform re-calculations of international and domestic airfares. Create and maintain client profiles and adhere to company policy. Deal with post booking inquiries, rectifying any requested changes and efficiently processing reissues and refunds, where applicable. Assist with any Client ad hoc requests.

Executive Assistant

Managed by Q
Greater NYC Area
5 days ago
+10
We’re looking for a hard-working and highly organized Executive Assistant to provide administrative support for our SVP of Growth & Business Operations. The ideal candidate will be experienced in providing strong c-level support within a dynamic, fast-paced startup. The Executive Assistant will be responsible for everything from calendar management and travel coordination to assisting with various projects and tending to daily needs as they arise. The individual in this role must possess a strong sense of urgency and exhibit professionalism, proactivity, and resourcefulness while handling matters in a timely manner.

Operations Manager (Localisation US)

Revolut
Greater NYC Area
6 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

CSM Team Lead

Meero
Greater NYC Area
6 days ago
+16
Maintain and develop the relationship with your portfolio in order to increase your client satisfaction and performance. Identify and generate opportunities for cross-selling and up-selling. Manage a growing number of clients and projects simultaneously. Track, analyze and report the performance of your clients, define action plans to maximize the satisfaction and secure the revenue. Ensure the quality of delivery by verifying and coordinating operations internally. Update clients with new products. This will include product placement & training.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC