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NYC Tech Jobs and Startup Jobs

91

Associate Client Support Specialist, White Glove S…

Yext
Greater NYC Area
3 hours ago
In this role, you’ll be interfacing with our entire Enterprise product suite including Pages, Reviews, Listings, Knowledge Assistant and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers.

UPWARD | Yext Rotational Program

IT Support Engineer

Associate Client Success Manager, Partner

Senior Manager, Client Success, Enterprise

Executive Assistant, Technology

Director, Regional Go-To-Market Alliances

Associate Client Success Manager, Enterprise

Associate Client Support Specialist

Load 5 more jobs9 jobs at Yext

CEO - Pet Insurance Startup

BCG Digital Ventures
Greater NYC Area
3 hours ago
+24
We are seeking an exceptional CEO who is passionate about animals and believes pets are an important member of a family. The CEO will provide future vision and lead high performing teams while owning the end to end success of this disruptive startup.

Head of Consumer Experience, Stealth Healthcare Startup

Head of Operations for Pet Insurance Startup

Head of Sales & Marketing - Stealth Memory Care Startup

Chief Executive Officer - Stealth Memory Care Startup

Load 1 more jobs5 jobs at BCG Digital Ventures

Customer Success Manager

CB Insights
Greater NYC Area
4 hours ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Client Onboarding Specialist

GM, Events

Client Success Manager

Yotpo
Greater NYC Area
4 hours ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
14 hours ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
14 hours ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

VP, Growth Operations

Executive Assistant

SVP, New Verticals

Client Success Manager

Namely
Greater NYC Area
18 hours ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

IT Support Engineer- NY HQ

Peloton
Greater NYC Area
20 hours ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

Client Platform Engineer

Executive Assistant

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

NetSuite Functional Specialist

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Director, Post Merger Integrations

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

NetSuite Business Analyst

Service Design Technical Support Analyst

Technology Risk & Compliance Senior Analyst

VP of Enterprise Systems

Load 10 more jobs22 jobs at Peloton

Customer Operations Advisor

Squarespace
Greater NYC Area
23 hours ago
+31
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with over 300 people between New York, Dublin and Portland. Customer Operations Advisors are working with our customers every day to ensure that they are achieving success with our product. You will use your product knowledge and passion for providing an exceptional customer experience to not only solve

Head of International Strategy & Operations

Director, Enterprise

GRC Analyst

Head of Product Support

Technical Product Support Specialist

Load 2 more jobs6 jobs at Squarespace

Executive Assistant

Justworks
Greater NYC Area
1 day ago
+37
Justworks is seeking an Executive Assistant to support our senior leadership team. As the successful candidate, you will provide broad-based administrative support to three individuals of the senior leadership team with a major emphasis on scheduling and execution. You will interact with other high-level people and companies outside of Justworks. You take pride in your concise and professional communications. We work hard and have high standards, and will expect the same of you.

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

Customer Success Representative

Customer Onboarding Manager

Load 3 more jobs7 jobs at Justworks

Customer Success Advocate

monday.com
Greater NYC Area
1 day ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Manager

SEVENROOMS
Greater NYC Area
1 day ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Senior Manager, Services Portfolio

Collibra
Greater NYC Area
1 day ago
+34
The Senior Manager, Services Portfolio is responsible for developing and maturing the target service portfolio of the Professional Services organization. The Senior Manager, Services Portfolio will ensure that the worldwide service business is enabled to deliver the core services of the organization on a global, consistent, and profitable basis. The Senior Manager, Services Portfolio will work with the senior management team to define and mature the critical service offerings and delivery methodologies of the professional services organization as well as coordinate the development of Best Practices by the consultant staff.

Onboarding Engineer

Zendesk Admin / Support Operations Engineer

Application Support Engineer

Premium Support Engineer

Load 1 more jobs5 jobs at Collibra

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
2 days ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
2 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Client Onboarding Specialist

Aircall
Greater NYC Area
2 days ago
+22
Review and understand clients’ business and communication challenges to successfully implement solutions Onboarding and training of new customers to ensure they are setup for maximum success. Learn and maintain a deep expertise of Aircall and best practices to provide ongoing value and support to our customers. Maintain and track all projects and documentation. Ensure proper and consistent communication of status to the client and the Aircall team. Work with our Account Executives to manage client expectations and ensure that the Onboarding Team has all information necessary for a smooth transition. Analyze, organize, and communicate customer feedback to the Product, Engineering and Sales Teams.

Client Services Representative

Healthify
Greater NYC Area
2 days ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

Customer Support Associate

Transfix
Greater NYC Area
3 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
3 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

VP, Infrastructure & Security

Conductor
Greater NYC Area
3 days ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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