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NYC Tech Jobs and Startup Jobs


Technical Support Engineer: Integrations

Greater NYC Area
8 hours ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Head of Value Consulting

Greater NYC Area
14 hours ago
The Value Consulting team will help our customers transform their organizations through a Data Intelligence capability by collaboratively developing investment justifications for the Collibra platform, aligning our platform capabilities to business outcomes and strategic imperatives and building business cases. Successful Value Consultants will provide thought leadership, strategic delivery advice and expert consultation to support customer innovation and value creation. This is a critical leadership role within our organization to build a new team to help grow sales pipeline and secure license revenue whilst maintaining our thought leadership position. 

Customer Advisory Manager

Customer Advisory Manager

Director, Enterprise Deal Desk

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

System Engineer

Head of Compliance

Sr, Manager, Customer Advisory Management

Application Support Engineer

Load 7 more jobs11 jobs at Collibra

IT Helpdesk Support Technician

Greater NYC Area
14 hours ago
You are technically inclined and detail-oriented, ideally with an existing background working in an IT position within a fast-paced and growing environment. In this role, you will work closely with our client-facing teams to ensure that our network is at all times efficiently up and running. To be successful in this position, you should have a solid Mac troubleshooting background and in-depth experience with Google Apps. Windows experience is also a plus, but not required. This role reports directly to our Yotpo US Regional IT Manager. 

Client Support Account Manager

Greater NYC Area
14 hours ago
Communicating with clients to determine requirements, provide details, and receive approval on estimates. Collaborating with engineering teams to define the optimal solution and effort required. Ensuring updates have been verified by our internal quality assurance team. Choreographing multiple production website updates and client responses to ensure timeliness and accuracy.

Product Support Specialist

WeWork Technology
Greater NYC Area
17 hours ago
Provide a world-class experience that complements our digital products and empowers our teams. Be the first point of contact for issues impacting our stakeholders while delivering a white glove experience. Provide steps to reproduce systematic errors and maintain communications with customers while appropriately escalating issues for investigation. Develop expertise in our systems and offer creative workarounds and out of the box solutions for users. Work closely with our product owners to create strategies to increase adoption and improve product performance: This includes gathering product feedback to identify and investigate issues that determine root causes. Work closely with greater technology and engineering teams to detect trends and build training content that improves our customer's daily lives. Is regionally focused, with an understanding and appreciation of the local culture and practices. Amazing multitasker, possesses strong learning agility skills and is seen as a trusted partner.

Operations Manager, Developer Platform

Operations Manager

Anaplan Model Builder, Finance Systems

Infrastructure Security Engineer, IT

Executive Assistant

WeWork Labs- System Support

Executive Assistant to CISO

Executive Assistant, Cities

Regional Coordinator of Technology

Load 6 more jobs10 jobs at WeWork Technology

Global Operations Associate

Greater NYC Area
1 day ago
Deliver unmatched experiences to Flexport usersThe opportunity: Flexport is experiencing massive growth with 1,200+ Flexporters across 14 global offices and warehouses. And we’re just getting started. Due to our rapid Global expansion, we're looking for a Global Operations Associate to help build our New York presence and support our local squads. Interested in solving real-world problems while streamlining the inefficient industry of global

Executive Assistant

Greater NYC Area
1 day ago
We’re looking for an outstanding Executive Assistant to support our co-founders and Head of Engineering. You will play a critical role for Cedar’s business by keeping our leaders organized, prepared, and getting where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in a changing and growing start-up culture where no two days are the same. Since we are an early stage company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support our vision for improving the patient healthcare experience.

Director, Business Consulting

Greater NYC Area
1 day ago
UiPath is looking for a strong director to join the UiPath Business Consulting Team who will be responsible for designing and implementing automation operation model solutions to our customers and partners and increase the adoption, consumption and expansion of UiPath software.

Vice President, Global Partner Management - KPMG

Vice President, Global Partner Management - IBM

IT Architect - Integrations Lead

ServiceNow Practice Manager

Load 1 more jobs5 jobs at UiPath

Network Engineer

Greater NYC Area
2 days ago
This role will be responsible for design and maintenance of our corporate network, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have deep experience supporting Layer 2 and Layer 3 networking technologies, automation, scripting, monitoring, and response techniques. Experience mentoring IT Support teams in networking best practices and working in tandem with Information Security teams to craft policy and response to threats adds a significant advantage.

Customer Success Tools/Zendesk Administrator

Claims Coordinator

First Impressions Associate

Customer Success Representative - 11:00 a.m. - 8:00 p.m.

Load 1 more jobs5 jobs at Justworks

Operations Coordinator

Greater NYC Area
2 days ago
As the Operations Coordinator, you will be integral in maintaining day-to-day operations at Hive. You will have the opportunity to directly impact the business across various business units including operations, HR, and finance. In this role you'll also have the opportunity to expand upon the existing culture and foster a strong work environment for the Hive team.

Developer Support Engineer II

Greater NYC Area
2 days ago
We are looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support for Core, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Director, Organizational Development

Customer Success and Implementation Specialist US

Greater NYC Area
2 days ago
2+ years of relevant experience. Preferable working for SaaS companies or one of the big SI. Customer service orientation – excellent verbal skills. Ability to articulate messages clearly guide of customers. Experience in SQL. experience with setting up analytical tools (Such as: Qlik, Tableau, PowerBI, etc.). experience in systems integration (Plus). Strong team player but still a self-starter. Strong analytical skills. Excellent troubleshooting capabilties. Excellent time management skills. Eager to learn with effective self-learning skills. Excellent verbal and written communication skills.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
2 days ago
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Enrollment Specialist

Greater NYC Area
3 days ago
EnergyHub is looking for an Enrollment Support Specialist to ensure the success of all our utility and consumer programs. Our platform is used by more than 40 utilities across the United States to manage demand response, energy efficiency, and distributed energy resource (DER) programs and we are adding several new programs every year. The Specialist would be responsible for helping with the entire end user enrollment process from customer support, incentive processing and invoicing, to attrition management and efforts to improve existing enrollment processes. Help us keep the wheels on the bus and make sure we delight our partners and end users.

IT Operations Analyst

Greater NYC Area
3 days ago
This role reports to the Enterprise Solutions IT Operations Manager – who oversees the end to end IT Operational activities for Business Solutions throughout the enterprise. The business Solutions IT Operation Analyst will be apart of a team assisting strategic initiatives, application monitoring, and service / support activities. These services are based upon industry best practices, Change Management, Access and Control, and ITIL capabilities, i.e., Incident Mgmt, Problem Mgmt and Release Mgmt Services. This role will be a part of all enterprise applications service effectiveness (KPIs) and community expectations.

Corporate IT Engineer

Systems Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

Workplace Concierge

NetSuite Business Analyst

Director, Operations Program Management

Senior IT Operations Analyst

Lead IT Operations Analyst

Director, Reverse Logistics (Repair and Refurb)

Technology Risk & Compliance Senior Analyst

Director, Global Network Services

IT Support Engineer- NY HQ

VP/GM, Guest Experience (Peloton Studios)

International Strategy & Operations Lead (Apparel)

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Director, Global Infrastructure

Director, Advanced Sourcing

Network Engineer

Executive Assistant

Sustaining Operations Manager

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Load 10 more jobs31 jobs at Peloton

Application Support Analyst

Quartet Health
Greater NYC Area
3 days ago
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Customer Success Manager

Greater NYC Area
3 days ago
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Client Success Manager

Greater NYC Area
3 days ago
Providing exceptional Client Service and working directly with clients on data questions and acquisition issues. Act as the Account Manager for multiple clients, with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and identifying upsell opportunities. Take responsibility for developing, streamlining and documenting the team’s process for onboarding new clients and managing current clients, with the target of improving the efficiency of this process. Reviewing client data on the Bodhala platform and prepare reports and insights to deliver value to clients. Learning and maintain in-depth knowledge of the Bodhala platform, industry trends, and competition. Initiating client conversations, obtain feedback and set the stage for upsells at client accounts. Developing templates for insights reporting and training materials for clients. Maintaining files on client usage and set-up, track, and update client status reports.

Client Support Coordinator

Greater NYC Area
3 days ago
As our Client Support Coordinator, you’ll be on the frontline to provide support for our clients and internal team members. A typical day will include troubleshooting product issues, responding to user inquiries via phone and email, and assisting with various tasks to support our clients. This is a newly created role here at Updater - as the first person in this role, you will be part of helping to define the processes and build out the tools to help us support and respond to our clients. You will be exposed to all things Client Success at an incredible NYC start-up, which will open doors for your career at Updater and more broadly, New York technology companies. 

Manager, Customer Care

Greater NYC Area
4 days ago
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,505
Min: $40K
Max: $150K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Analyst $88,076
Min: $12K
Max: $167K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

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