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NYC Tech Jobs and Startup Jobs

89

VP of Enterprise Systems

Peloton
Greater NYC Area
1 minute ago
+27
Develop systems and platforms to support Financial Planning & Analysis (FP&A), Supply Chain Management (SCM), Human Capital Management (HCM), and Enterprise Resource Planning (ERP). Develop and maintain enterprise system strategic roadmap as an enabler of business objectives and milestones. Develop and drive process for selecting new and upgrading existing enterprise systems. Build rapport, credibility and cohesion across all business, operational and technology teams. Maintain strong knowledge and understanding of business needs, evidenced by the ability to establish and maintain a high level of trust and confidence. Drive business process efficiencies in supply chain, finance, and people through collaborating with partner teams leveraging existing and new enterprise infrastructure. Implement a resource strategies based on business need, scope of work, cost, and skill requirements. Drive operations excellence, including scaling, data quality control, data model management, system integration monitoring of enterprise applications. Ensure excellence around enterprise architecture and establish process around upholding responsible architectural design.

IT Support Engineer- NY HQ

Vendor Relations Specialist (Temporary)

Network Engineer

NetSuite Functional Specialist

IT Marketing, Sales & Service Business Analyst

IT Finance Business Analyst

Studio Front Desk Crew

Assistant to VP, Fitness Programming

Senior Manager, ODM

Strategic Sourcing Manager- Mechanical

International Freight Manager

Senior Integrations Developer- Dell Boomi

Member Support Associate

Manager, Front of House

Senior Associate, Procurement

Director, Order Management

Executive Assistant

IT Business Relationship Manager - International Business & Acquisitions

IT Data Analyst, Integrations

Director, Post Merger Integrations

IT Business Analyst - Service Delivery

JIRA Administrator

IT Project Manager- Security/GRC

IT Project Manager- Construction Build Outs

Technical Program Manager-Internationalization

Load 10 more jobs26 jobs at Peloton

CEO - Pet Insurance Startup

BCG Digital Ventures
Greater NYC Area
4 minutes ago
+24
We are seeking an exceptional CEO who is passionate about animals and believes pets are an important member of a family. The CEO will provide future vision and lead high performing teams while owning the end to end success of this disruptive startup.

Chief Executive Officer - Stealth Memory Care Startup

IT Specialist

CEO Stealth Healthcare Startup

CEO Stealth Healthcare Startup

Office Services Lead

Load 2 more jobs6 jobs at BCG Digital Ventures

Client Solutions Lead (Senior Account Manager)

Foursquare
Greater NYC Area
1 hour ago
As a Client Solutions Lead you will oversee revenue-generating accounts by delivering excellent customer service. You will have the unique opportunity to pioneer and contribute to our monetization efforts by managing, retaining, and upselling key clients. By partnering with sales, insights, trading, etc. you will act as a liaison for all all pre and post-sales related activities for Foursquare's National Sales team.

IT Systems Engineer

Technical Trainer

Turbonomic
Greater NYC Area
15 hours ago
+23
Educate on the Turbonomic value proposition and platform. Develop, design and produce training courseware. Contribute to technical content to our Certification Programs. Teach customers, partners, and employees on all aspects of our autonomic platform. Deliver training at customer locations and online.

Customer Advisory Manager

Collibra
Greater NYC Area
20 hours ago
+34
Collaborate with our customers on plans to drive adoption. Introduce use cases, map activities to the key business stakeholders and capture any critical needs of our customer. Working cross functionally, mapping in appropriate resources for technical guidance, Executive interaction or for broader projects that might include Professional Services, Coaching Services and Training. Conduct oversight of partner activity to help ensure our partner’s success. Work closely with Strategic Account Managers in Account Strategy and Execution.

Associate Client Partner

Reonomy
Greater NYC Area
21 hours ago
+20
As Reonomy's Associate Client Partner you will be part of a dynamic environment where you'll be encouraged to develop and advance your skillset. You'll work directly with our clients, particularly via phone, in-app chat, and email. As an extremely integral member of our Client Partner team you will ensure exceptional client service, satisfaction, and retention!

Associate Client Success Manager, Enterprise

Yext
Greater NYC Area
21 hours ago
We are looking for an Associate Client Success Manager, Enterprise based in New Your City to support up to 75 current Yext customers. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Yext Account Managers play an integral role in our business by building strong working relationships with each and every client, driving annual renewals and upsells. Account Managers will work with cross-functional teams including Sales, Business Development, Client Delivery and Product Management to accelerate usage and relay client needs. Salary is competitive and will be commensurate with experience. 

Client Success Manager, Enterprise

Implementation Manager

Associate Client Support Specialist

UPWARD | Yext Rotational Program

Load 1 more jobs5 jobs at Yext

Office Manager

Turbonomic
Greater NYC Area
21 hours ago
+23
Turbonomic is seeking a versatile and energetic manager with a friendly disposition and positive attitude to be responsible for managing general office activities and providing support to the Manhattan office of a fast paced and fast-growing Tech company. The ideal candidate will take initiative, have superior organizational skills, and the ability to handle multiple high-priority requests all while maintaining a professional demeanor. The office manager will ensure that day-to-day operations run smoothly while also performing some administrative tasks. This is a high visibility role which will be integral in fostering the success and culture of our NYC office!

Customer Advisory Director

Collibra
Greater NYC Area
1 day ago
+34
As our Customer Advisory Director you will be the trusted advisor to senior leaders in our most strategic customers. These customers have a vision for leveraging value from their data which, in many cases, is groundbreaking for their industries and the Collibra platform is at the very center of this vision. You will be on point and responsible for building and maintaining customer relationships, for helping shape and align with our customers data vision, and successfully delivering that vision through the utilisation of the Collibra platform. The role carries a quota for renewal, upsell and cross-sell. Success will be a factor of your ability to drive adoption onto the platform and for the customer to realize strategic value from their investment across their organization.

IT Engineer

Squarespace
Greater NYC Area
1 day ago
+21
Squarespace is searching for an IT Support Specialist to join a highly motivated IT team responsible for end-to-end support of a quickly growing global company. You’ll find yourself working with many different departments on varied projects, from securely rolling out company wide services to helping the Engineering teams build tools to support our product, or simply finding ways to automate various IT systems related tasks. This role will report

Customer Operations Advisor

Technical Product Support Specialist

Head of CRM

Corporate Development Associate

Zendesk Administrator

Zendesk Administrator

Load 3 more jobs7 jobs at Squarespace

Experienced Software (SaaS) Trainer

BuildingLink
Greater NYC Area
1 day ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved.   Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Coach and support new team members and the larger team.

Software (SaaS) Customer Support

BuildingLink
Greater NYC Area
1 day ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved. Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Gain expert domain knowledge of our product and applications and contribute to their on-going development and improvements.   Coach and support new team members and the larger team. Work on other projects as assigned.

Customer Experience, Senior Analyst (Operations)

Stash
Greater NYC Area
1 day ago
+16
Create and translate complicated analyses into actionable insights and feedback loops across the organization. Drive quality measurement processes and reporting at representative, organization and larger company level. Maintain internal tools and recommend new ideas to support Customer and Agent success. Perform both regular (weekly, monthly, quarterly) and ad hoc analyses around key business questions that pertain to the CX department. Build and maintain reports, models, and dashboards around key CX metrics to monitor and improve performance for the CX Team across Zendesk, Excel and Looker. Work with BPO Partner(s) and Green Dot to provide systematic improvements in NPS, VOC, and other quality and satisfaction efforts. Be proactive in identifying the cause of end-user, and agent knowledge gaps and escalate training needs. Support rollout of marketing initiatives and new products with a focus on change management and education. Direct customer support as required to understand issues and support larger CX team.

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
2 days ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Technical Trainer

Turbonomic
Greater NYC Area
2 days ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

Director of Business Operations

Reonomy
Greater NYC Area
2 days ago
+20
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Executive Assistant

Updater
Greater NYC Area
2 days ago
+18
The Executive Assistant will serve as an essential partner to our CEO, David Greenberg. This position is the dream job for someone who has what it takes to meet the challenges of supporting an executive at one of New York City’s fastest growing startups. Our ideal candidate will exercise extraordinary judgment and discretion, will be adaptable to changing environments, shifting priorities, and different personalities, and is extremely passionate about helping grow a business! This EA will be an integral member of the Updater team.

Implementation Lead

Hive
Greater NYC Area
2 days ago
+22
The Customer Success team at Hive focuses on delivering active Hive users, who live in Hive through their working day. A great implementation lead is first and foremost a driven project manager who is equally comfortable at C-Level and with front line users. They should have a great nose for opportunities and work closely with Sales to identify and close those. Please note, this is not a classic account management role, it’s much more project

Sales Operations Manager

Hive
Greater NYC Area
2 days ago
+22
As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience

Operations Coordinator

Hive
Greater NYC Area
2 days ago
+22
Hive is one of the fastest growing startups in NYC, helping teams at leading companies like Starbucks, Uber, IBM, Marriott, and WeWork move faster with our productivity platform. We are looking for an Operations Coordinator to assist our rapidly growing team. You will have the opportunity to directly impact the business across strategic operations, human resources, finance, and office management. You will play a key role in shaping the future of

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,977
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+24
Angel or VC Firm, Artificial Intelligence
+5
AdTech, Software
+19
Big Data, Software

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