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NYC Tech Jobs and Startup Jobs

19

Client Onboarding Manager

Bluecore
Greater NYC Area
4 hours ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Client Success Manager

Yotpo
Greater NYC Area
4 hours ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
14 hours ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Director of Customer Engagement

Custora
Greater NYC Area
1 day ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

VP, Infrastructure & Security

Conductor
Greater NYC Area
3 days ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

Executive Assistant to the CEO

Attentive
Greater NYC Area
3 days ago
+15
Attentive is a personalized mobile messaging platform changing the way consumers interact with businesses. Since founding in 2016, Attentive has rapidly grown to one of the most successful messaging companies in the country. Headquartered in New York City, the company raised a $13 million investment led by Bain Capital Ventures in 2018. Attentive was founded by the co-founders of TapCommerce, the global leader in mobile app retargeting, acquired

Corporate Events Manager

Conductor
Greater NYC Area
5 days ago
+24
The Corporate Events Manager will define, lead and manage the C3 strategy for Conductor to enhance customer relationships, attract new prospects, and position Conductor at the heart of the industry. You’ll be responsible for the overall strategy and execution of the event, working with key stakeholders across the company and other C3 leaders to ensure it meets the needs of the sales and customer teams. We’re looking for someone to help take C3 to the next level and wow our customers and community even more.

Strategic Account Manager

Custora
Greater NYC Area
1 week ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Solutions Coordinator - Spanish speaking

Talkwalker
Greater NYC Area
1 week ago
+18
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

People & Culture Manager

Keywee
Greater NYC Area
1 week ago
+10
The Opportunity: Keywee is growing and we’re looking for a talented People and Culture Manager to join our fast growing team. The People and Culture Manager will be taking all aspects related to creating the best startup office experience in NYC: from snacks to bookkeeping to happy hours to plants (yes, plants).This is a full-time position based in our Manhattan office. Job responsibilities (Or how you might spend your time on a typical day) Chie

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
1 week ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Customer Success Lead

CreatorIQ
Greater NYC Area
1 week ago
+32
• Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. • Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. • Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. • Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. • Collect client feedback to enhance the value of our evolving platform. • Work closely with enablement, customer support, and product teams to ensure that customer onboarding is executed with precision and implementations of new features are clearly communicated to clients.

Client Experience Manager

Luster
Greater NYC Area
1 week ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Executive Assistant

Conductor
Greater NYC Area
2 weeks ago
+24
Establish productive relationships with C-level executives to work as collaboratively as possible Ensure priorities are managed; daily and long-term requests are addressed Proactively manage professional calendars Manage meeting logistics including booking and prepping rooms, creating and preparing necessary materials, organizing catering, providing conference call details, taking detailed notes, and welcoming external guests Manage and submit

Business Operations Manager

Simon Data
Greater NYC Area
2 weeks ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Operational Support Engineer

Optimove
Greater NYC Area
2 weeks ago
+22
Optimove is the Science-First Relationship Marketing Hub, used by over 350 customer-centric businesses to drive measurable growth by scaling customer engagement. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships. The Optimove family is 220 strong, spread over three locations: New York, London and Tel Aviv. Two thirds of our managers were promoted from

Senior Director New Ventures

Movable Ink
Greater NYC Area
2 weeks ago
+25
The Senior Director of New Ventures is responsible for helping define, direct, and launch new product and market initiatives. We are looking for an entrepreneurial individual who is eager to take ventures from idea to early market success. The ideal candidate is an information sponge and can synthesize inputs from our current customers, our employees, the market, and the competitive landscape to launch new products and markets.

Customer Success Manager

Optimove
Greater NYC Area
2 weeks ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Client Experience Manager

Movable Ink
Greater NYC Area
3 weeks ago
+25
Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform. Conceive, develop, and execute client-specific email marketing strategies. Translate customer business objectives into effective use of the Movable Ink platform. Ability to manage multiple, concurrent projects in a fast-moving environment. Assist the sales team as a solutions consultant. Ensure that our customers are delighted with our services.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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