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NYC Tech Jobs and Startup Jobs

15

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
1 hour ago
+46
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Customer Experience Specialist

Moda Operandi
Greater NYC Area
1 hour ago
+46
The Customer Experience Specialist is responsible for providing a superior level of service to our global, demanding customers by anticipating needs, solving service issues and increasing customer conversion and retention. The ideal candidate must be flexible with the ability to work Saturdays and Sundays. During particularly busy periods, your schedule may fluctuate.

Operations Manager

Grailed
Greater NYC Area
1 day ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

IT Service Desk Technician

Moda Operandi
Greater NYC Area
1 day ago
+46
First point of contact IT Service request. Walk users through troubleshooting process. Escalate issues to appropriate parties. Follow up and update users on status and provide information. Record troubleshooting steps and resolutions within ticketing system. Monitor and maintain computer systems. Onboarding . Maintain computer inventory. Keep IT equipment up to date. Assist users with using Zoom for conferencing. Manage user accounts across various platforms. Provide updates and backups of user computers upon request. Maintain AV equipment.

Global Operations Manager

Flexport
Greater NYC Area
1 day ago
+24
Hire, train, and develop a team of Global Operations Associates; Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

Store Experience Manager

Rent the Runway
Greater NYC Area
3 days ago
+38
As the Store Experience Manager, you own the customer experience in our store. Your primary focus is to build a customer-centric environment through the development of the team and ownership of the space. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers, as well as working with leadership to escalate and resolve issues. This is a great position for an entrepreneurial, passionate, and inspiring leader who wants to build the future of the retail experience for the rental revolution.

Store Operations Manager

Facilities Technician

Membership Experience Associate

Customer Experience Associate II (SHIFT: 11a-10p Tues-Fri)

Director of Training (CX and Retail)

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience - 1-10pm shift

Weekend Team Lead, Customer Experience - Saturday & Sunday required

Executive Assistant

Manager, Facilities

Customer Experience Associate II - Weekends Only

Drop-Off Box Associate

Network Engineer

Manager, Billing

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Load 10 more jobs21 jobs at Rent the Runway

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
6 days ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Air Operations Associate

Flexport
Greater NYC Area
1 week ago
+24
Decide on allocation of Flexport shipments to our contracts to fulfill customer transit time and ensure fulfilment of our Air contracts with carriers. Ensure our planned shipments make it to the allocated flight compliantly. Review that all cargo arrives as planned with all documents. Book the capacity with airlines Ensure full on time delivery for the booked flight working in collaboration with our shippers, trucking vendors and ground handlers. Repair any airline offload or deviation to the plan and communicate revised planning to our customer service team. Participate in the development of cutting-edge planning tools for Flexport with the global planning team and Flexport Air Software Engineering team.

Operations Director

Motivate LLC
Greater NYC Area
1 week ago
+28
Are you passionate about making NYC a better place to visit, live in and move around in? Motivate LLC, operator of Citi Bike, seeks an energized, experienced Operations Director to continue to make Citi Bike the best bike share system in the world and NYC’s favorite ride.  This person will have to a senior leadership position with C level visibility. They will be responsible for continuously improving the department’s performance, total system

General Manager, New Business Operations

Motivate LLC
Greater NYC Area
1 week ago
+28
Be responsible for providing oversight for the direct-to-consumer and service agreement product lines. Own profitable execution responsibility for the businesses through the establishment of operational rhythms, policies, and procedures for all operational activities, including . Drive operational excellence and rigor on service fulfillment (i.e. EHS Environmental Health and Safety) / Quality / Cycle / Cost / Productivity) to deliver process excellence. Drive improvement through identification and implementation of corrective and preventative actions. Provide full scope of leadership for a team of new business line employees, including performance evaluation, annual assessment, salary planning, and employee development and engagement. Drive organizational and functional effectiveness to achieve business goals and develop employees. Create a workplace environment & culture which enables new business operations to attract new, qualified talent to the organization. Develop the next level of Services leadership. Set the tone for EHS, with a safety first, always mindset. Partner with Product Management to develop the long-term growth strategy for our customers.. Assist with short and long-term business planning Work to investigate, analyze and resolve customer issues in a timely manner.

Customer Support Associate

Transfix
Greater NYC Area
1 week ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
1 week ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Director of Facilities

Motivate LLC
Greater NYC Area
2 weeks ago
+28
Manage, plan, schedule, train and direct the activities of on-site employees (approx 5-10 support staff) and outsourced facilities vendors responsible for all aspects of operations and maintenance. Lead strategic planning, direction, and goal setting for the NY Facilities department as well as recommends policies, practices, and procedures  Develop schedules for preventative maintenance, cleaning and ensures that facilities are inspected regularly.  Conduct monthly walkthroughs of assigned locations to ensure facilities meet company and departmental standards as well as all safety guidelines.  Negotiate and maintaining facilities service contracts including but not limited to: MEP, Pest Control, Waste Removal, & General Contractors. 

Head of Merchandising

Grailed
Greater NYC Area
2 weeks ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Special Orders Associate

Moda Operandi
Greater NYC Area
2 weeks ago
+46
The Associate will support the Client Experience team with Stylist client requests. They will collaborate with cross-functional partners and build relationships with vendors to drive sales opportunities for the Trunk Show and Boutique businesses across RTW, Accessories and Fine Jewelry divisions.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,532
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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