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NYC Tech Jobs and Startup Jobs

21

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
1 hour ago
+46
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Customer Experience Specialist

Moda Operandi
Greater NYC Area
1 hour ago
+46
The Customer Experience Specialist is responsible for providing a superior level of service to our global, demanding customers by anticipating needs, solving service issues and increasing customer conversion and retention. The ideal candidate must be flexible with the ability to work Saturdays and Sundays. During particularly busy periods, your schedule may fluctuate.

Sustaining Operations Manager

Peloton
Greater NYC Area
1 day ago
+27
Peloton is seeking a Sustaining Operations Manager to lead our efforts to help improve our existing Peloton products and to help drive new products into steady-state. This person will be responsible for planning, coordinating, and tracking cross-functional workstreams to ensure that improvements to our current products are being implemented and meet schedule, budget, and quality objectives, with preparedness across Hardware, Quality, Manufacturing, Supply Chain, Planning, Logistics, and Reverse Logistics functions. The ideal candidate has excellent program management and communication skills, meticulous attention to-detail, and the ability to juggle multiple projects simultaneously.

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Executive Assistant

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

Service Design Technical Support Analyst

Integrations Developer- Dell Boomi

NetSuite Business Analyst

Director, Operations Program Management

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

Director, Reverse Logistics (Repair and Refurb)

Director, Global Network Services

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

International Strategy & Operations Lead (Apparel)

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Director, Global Infrastructure

Director, Advanced Sourcing

Network Engineer

Load 10 more jobs30 jobs at Peloton

Operations Manager

Grailed
Greater NYC Area
1 day ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

Overnight Communications Analyst

Citizen
Greater NYC Area
1 day ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other. The network is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby.

IT Service Desk Technician

Moda Operandi
Greater NYC Area
1 day ago
+46
First point of contact IT Service request. Walk users through troubleshooting process. Escalate issues to appropriate parties. Follow up and update users on status and provide information. Record troubleshooting steps and resolutions within ticketing system. Monitor and maintain computer systems. Onboarding . Maintain computer inventory. Keep IT equipment up to date. Assist users with using Zoom for conferencing. Manage user accounts across various platforms. Provide updates and backups of user computers upon request. Maintain AV equipment.

Director, Strategy and Markets

Stash
Greater NYC Area
1 day ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Store Experience Manager

Rent the Runway
Greater NYC Area
3 days ago
+38
As the Store Experience Manager, you own the customer experience in our store. Your primary focus is to build a customer-centric environment through the development of the team and ownership of the space. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers, as well as working with leadership to escalate and resolve issues. This is a great position for an entrepreneurial, passionate, and inspiring leader who wants to build the future of the retail experience for the rental revolution.

Store Operations Manager

Facilities Technician

Membership Experience Associate

Customer Experience Associate II (SHIFT: 11a-10p Tues-Fri)

Director of Training (CX and Retail)

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience - 1-10pm shift

Weekend Team Lead, Customer Experience - Saturday & Sunday required

Executive Assistant

Manager, Facilities

Customer Experience Associate II - Weekends Only

Drop-Off Box Associate

Network Engineer

Manager, Billing

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Load 10 more jobs21 jobs at Rent the Runway

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
4 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
6 days ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
6 days ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Head of Brokerage Operations

Stash
Greater NYC Area
1 week ago
+36
Collect and collaborate on functional business requirements and goals, existing business dependencies and future platform direction to convert into architecture & high-level design plans. Effectively communicate operational logical and/or physical design concepts to both technical and non-technical stakeholders. Provide direction to and partner with cross-functional teams, including product and engineering, to drive delivery of future brokerage platform roadmaps, initiatives for new features, and optimization of existing features/functionality. Responsible for all aspects of day to day trading, reconciliation, account crediting, error resolution, vendor monitoring, SLA management, account opening, account closing, customer account settings, document display, and customer profiles. Leverage ongoing competitive, market, and user research to ensure decisions are based on sound use of both qualitative and quantitative data. Identify and track KPIs for each area of responsibility.

Senior Community Specialist

Meetup
Greater NYC Area
1 week ago
+44
Meetup’s Customer Support team is a group of community, product, and communication experts serving hundreds of thousands of Meetup organizers, members, and groups all around the world. Meetup is the platform for finding and connecting with people in real life and our Customer Support Specialists are the advocates who transform our member feedback into reality. Together, our team is charged with anticipating users questions before they arise and answering the questions that do arise simply, accurately, and confidently. We focus on every angle of the member experience including providing support for new organizers, discovering and flagging potential bugs, sharing group and event organizing tips, and explaining and enforcing our terms of service fairly. As a Senior Community Support Specialist you’ll help us keep in touch with our members by email and over social media and provide them with the support they need to get offline and back out to real-life events. 

CX Lead

Kangaroo
Greater NYC Area
2 weeks ago
+12
Managing our customer service team in the Philippines. Working with teams across Kangaroo in order to gain a deep understanding of how the work their team does, affects the customer experience. Driving a cultural shift and new way of thinking across the organization, to create a laser focus on creating world class experiences for all Kangaroo customers Working to align customer experience needs and business critical issues across the company Listen to customers needs and feature requests, dissect and understand them, and advocate for the customer as you articulate their requests across Kangaroo. Use insights software, data & financial analytics, and customer interaction reviews to help guide the customer journeys you’ll build.

Head of Merchandising

Grailed
Greater NYC Area
2 weeks ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Virtual Clinician

Galileo
Greater NYC Area
2 weeks ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Operations Coordinator

Headout
Greater NYC Area
2 weeks ago
Headout is looking for reliable, energetic, organized individuals to guide our highly motivated field team dedicated to providing a world-class service for our Broadway customers. You’ll be responsible for scaling our operations while maintaining and improving on aggressive quality and speed metrics.

Special Orders Associate

Moda Operandi
Greater NYC Area
2 weeks ago
+46
The Associate will support the Client Experience team with Stylist client requests. They will collaborate with cross-functional partners and build relationships with vendors to drive sales opportunities for the Trunk Show and Boutique businesses across RTW, Accessories and Fine Jewelry divisions.

Care Coordinator

Pager
Greater NYC Area
2 weeks ago
+13
Pager is hiring a Care Coordinator to help navigate patients through the complex healthcare ecosystem in a professional and warm manner. Care Coordinators are key players in daily operations at Pager. The ideal candidate for this role enjoys partnering with nurses and providers to offer creative solutions to health care needs in an always moving and fast-paced virtual patient setting. A key aspect of this role will be written communication through live chat with an empathetic human touch, so we are looking for an experienced service-minded professional. 

Systems Operations Leader

Galileo
Greater NYC Area
2 weeks ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,532
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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