NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

28

IT Compliance Manager

Bread
Greater NYC Area
5 hours ago
+43
Bread is looking to hire its first dedicated IT Compliance Manager. This role is critical to Bread’s core business of offering transparent financial products for merchants and consumers while maintaining the trust and confidence of our customers that we will protect their privacy and their personal information. You’ll be creating a robust, secure and compliant data regime to protect both the company and customers’ assets and privacy, while

Customer Experience Associate II

Rent the Runway
Greater NYC Area
6 hours ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Membership Experience Associate

Facilities Technician

Director of Training (CX and Retail)

Executive Assistant

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience (SHIFT: 1pm - 10pm, M-F)

Weekend Team Lead, Customer Experience (SAT & SUN REQUIRED)

Manager, Facilities

Customer Experience Associate II - Weekends Only

Senior Manager, Environmental Health & Safety

Network Engineer

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Load 10 more jobs18 jobs at Rent the Runway

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
20 hours ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Director of Sales Strategy & Operations

Handy
Greater NYC Area
2 days ago
+25
Handy is changing the way the world buys services by connecting customers with vetted, independent, local service professionals in a fast, convenient and reliable way - at the tap of a button. Started in 2012 by Oisin Hanrahan & Umang Dua, Handy has scaled to offer cleaning, installation, and assembly services across the entire US and has processed over 3 million transactions. We’re thrilled to announce Handy is now a part of ANGI Homeservices

Office Manager & EA (NewCo)

Harry's
Greater NYC Area
5 days ago
+32
The Office Manager / Executive Assistant role is extremely broad. As one of the initial employees at an early-stage start-up, you’ll wear many different hats - from supporting team meetings to ensuring payroll and benefits are properly administered to keeping supplies in stock. Additionally, you’ll support the NewCo CEO and Leadership Team administratively (managing calendars, travel, expenses). You’ll also play a key role in helping build the NewCo culture and making it an awesome place to work. In short, this highly organized, endlessly resourceful, thoughtful person will be a jack/jill of all trades that ensures nothing falls through the cracks. You’ll not only have the unique opportunity to gain experience in helping build a company from the ground up, but you’ll have a significant role in shaping its success.

DTC Director (Flamingo)

NYC Delivery Lead

Feather
Greater NYC Area
6 days ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class logistics team in New York, and is seeking a Delivery Lead to manage daily deliveries to our customers. You will be responsible for successfully completing a daily route

Customer Success Manager

Snappy Gifts
Greater NYC Area
1 week ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Office Operations Manager

Atoms
1 week ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Customer Experience Associate - Social Media

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Deliver awe-inspiring customer service on Facebook, Twitter, and Instagram. Leave every prospective and current customer feeling loved and valued. Utilize feedback to improve systems and assist in developing The Farmer's Dog Customer Journey. Track responses and work with product team to develop future improvements. Learn to be a health and nutrition wiz; provide support on dog health, care, and wellness. Participate in cross-functional projects with opportunities for growth, i.e. customer insights, user experience, operations.

Inventory Planner

Public Goods
Greater NYC Area
1 week ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

Head of Merchandising

Grailed
Greater NYC Area
1 week ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Merchandising Assistant, RTW

Moda Operandi
Greater NYC Area
1 week ago
• Support the RTW Trunkshow and BTQ operations and processes. • Run weekly selling reports for RTW division. • Schedule and coordinate all domestic and international appointments . • Gather and execute all information for trunk show import sheets, product descriptions, and BTQ purchase orders. • Coordinate travel for market/trade shows. • Organize market prep materials prior to each season. • Gather and execute information for trunk show import sheets and product descriptions . • Write up all Designer BTQ orders. • Enter all Designer BTQ purchase orders into the CMS. • Assign attributes to all Designer purchase orders.

IT Team Lead

Shapeways
Greater NYC Area
1 week ago
+16
The IT Team Lead will help guide the IT organization in remaining up to date, progressive and compliant in all things Technology related. This position will oversee all major operating systems and shared networks across several geographical locations and will split their time between our Manhattan office and Long Island City manufacturing facility. A strong IT Team Lead will strive for automation and monitoring systems over manual busywork.

Special Orders Associate

Moda Operandi
Greater NYC Area
1 week ago
The Associate will support the Client Experience team with Stylist client requests. They will collaborate with cross-functional partners and build relationships with vendors to drive sales opportunities for the Trunk Show and Boutique businesses across RTW, Accessories and Fine Jewelry divisions.

Supply Chain Manager

Atoms
2 weeks ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
2 weeks ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Executive Assistant

Grailed
Greater NYC Area
2 weeks ago
  Grailed and Heroine are curated e-commerce marketplaces for men’s and women’s luxury fashion. Our community driven marketplaces are built for enthusiasts by enthusiasts. Our goal is to provide an interactive and educational meeting ground where fashion enthusiasts can buy and sell their unique pieces.   Our team prides itself on providing an environment that encourages learning and growth, giving you the opportunity to lead your own projects

Customer Experience Specialist

Moda Operandi
Greater NYC Area
2 weeks ago
The Customer Experience Specialist is responsible for providing a superior level of service to our global, demanding customers by anticipating needs, solving service issues and increasing customer conversion and retention. The ideal candidate must be flexible with the ability to work Saturdays and Sundays. During particularly busy periods, your schedule may fluctuate.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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