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NYC Tech Jobs and Startup Jobs

11

Store Experience Manager

Rent the Runway
Greater NYC Area
1 hour ago
+38
As the Store Experience Manager, you own the customer experience in our store. Your primary focus is to build a customer-centric environment through the development of the team and ownership of the space. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers, as well as working with leadership to escalate and resolve issues. This is a great position for an entrepreneurial, passionate, and inspiring leader who wants to build the future of the retail experience for the rental revolution.

Store Operations Manager

Facilities Technician

Customer Experience Associate II

Membership Experience Associate

Director of Training (CX and Retail)

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience - 1-10pm shift

Weekend Team Lead, Customer Experience - Saturday & Sunday required

Executive Assistant

Manager, Facilities

Customer Experience Associate II - Weekends Only

Drop-Off Box Associate

Network Engineer

Manager, Customer Experience Operations

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Load 10 more jobs21 jobs at Rent the Runway

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
3 days ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
1 week ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Operations Manager

Meero
Greater NYC Area
1 week ago
+16
As Operations Manager, you will cover many aspects of our growing activities while managing international accounts from our marketplace business. You will be in charge of the operational deployment, project delivery & business relationship for those large clients. Manage global operations for large accounts that often shoot in dozens of countries; Manage key accounts' relationship; Guarantee the delivery of multiple projects with internal ops teams. Understand the business needs of merchants in a dynamic environment and serve as the primary relationship liaison for business, technical and high priority customer service escalations;

Customer Service Operator

Meero
Greater NYC Area
1 week ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
1 week ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Head of Merchandising

Grailed
Greater NYC Area
1 week ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Special Orders Associate

Moda Operandi
Greater NYC Area
2 weeks ago
+46
The Associate will support the Client Experience team with Stylist client requests. They will collaborate with cross-functional partners and build relationships with vendors to drive sales opportunities for the Trunk Show and Boutique businesses across RTW, Accessories and Fine Jewelry divisions.

Customer Service Coordinator

Meero
Greater NYC Area
2 weeks ago
+16
WHO WE ARE At Meero we help photographers reclaim their creative spark! By developing income streams and tools to simplify invoicing, post-production work, and photo delivery, Meero streamlines a photographer’s commercial work, enabling them to shift their focus back to their art. Meero originated in Paris, the first in its vertical. Now we have offices in NYC, Tokyo, Bangalore, Singapore and continue expanding! We recently closed our Series C

Customer Experience Specialist

Moda Operandi
Greater NYC Area
3 weeks ago
+46
The Customer Experience Specialist is responsible for providing a superior level of service to our global, demanding customers by anticipating needs, solving service issues and increasing customer conversion and retention. The ideal candidate must be flexible with the ability to work Saturdays and Sundays. During particularly busy periods, your schedule may fluctuate.

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
3 weeks ago
+46
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,505
Min: $40K
Max: $150K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Analyst $88,076
Min: $12K
Max: $167K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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