NYC Tech Jobs and Startup Jobs

7

First Impressions Associate

Justworks
Greater NYC Area
1 day ago
+37
The First Impressions Associate will be the gatekeeper to the Justworks office and the first point of contact for all our visitors. He or she will be a jack of all trades and a ‘yes’ person - there is no challenge too small! This is an opportunity for a true team player to thrive in a fast-paced, high intensity environment.

Program Manager

Technical Program Manager

Customer Success Representative - 11:00 a.m. - 8:00 p.m.

Network Engineer

Customer Success Tools/Zendesk Administrator

Claims Coordinator

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Head of Lifion Implementation

Lifion by ADP
Greater NYC Area
2 days ago
+30
Own and deliver entire Lifion client implementation ‘book of business’ on time, within scope and in a way that meets and exceeds client expectations. Become an expert in the Lifion product and use that knowledge along with industry expertise to continuously drive improvements in implementation methodoloty. Rigorously and continously evalutate implementation tooling across the implementation process and drive deployment and adoption of best in class tooling. Create a structured mechanism for RnD and Product teams to consume and act on feedback that ‘productizes’ implementation process. Work closely with product and R&D to drive ‘as-is vs to-be’ enterprise system analysis for large enterprise clients. Create and drive change management initiatives across large enterprise clients, e.g. phased multi-year rollouts, large scale training and client enablement. Grow and mentor a team of teams with strong leaders that will scale across multiple locations (domestic and international) as our book of business gets more diverse, complex and global.

Principal System Reliability Owner

Customer Experience Program Manager

Peakon
Greater NYC Area
2 days ago
+28
The Customer Experience Manager will focus on building, nurturing, and maintaining Peakon’s online community and Customer Advocacy programs. Success in this role can be achieved with a passion for the customer and a focus on building lasting customer relationships. The Customer Experience Manager will own the customer advocacy recruitment and engagement strategy, creation of targeted acts of advocacy programs by tier, and development of a Peakon customer ecosystem via online community forums, events, customer meet-ups, etc.

Director of Customer Success Operations

DailyPay, Inc.
Greater NYC Area
5 days ago
+31
The Director of Customer Support Operations will be responsible for equipping team members with the right tools, as well as creating processes and workflows across the revenue teams and the business, to assist with operating effectiveness and skill development.  They will be in charge of systems and process controls for our CRM (HubSpot), SurveyMonkey (administering partner surveys), Trello (managing the ticket board between PST and Tech/Product), Atlassian (PST page updates) as well as Tableau (backlog reporting). You will focus on enabling Strategy and Operations, specifically focused on the Customer Success Team and collaborating with product, marketing and business operations to develop appropriate assets and processes. You will be driving strategic projects that will enable our CS organization.

Enterprise Implementation Manager

DailyPay, Inc.
Greater NYC Area
1 week ago
+31
DailyPay is seeking a bright, organized, and enthusiastic Enterprise Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Client Success team, supporting the deployment of our strategic B2B/Enterprise organizations. This person will lead the technical and payroll integration with our new clients. Success in this role will rely on a combination of technical proficiency, confidence working with clients, ability to sweat the details while seeing the bigger picture, and a healthy obsession with organization. 

Partner Relationship Program Manager

Namely
Greater NYC Area
1 week ago
+24
In this role, you will serve as the face of the company and grow relationships with existing and potential partners in Namely’s partner ecosystem. You’ll also be responsible for developing partner relations strategies and initiatives to grow our partners’ revenue contribution to Namely, as well as developing marketing campaigns, external communications, and, travelling as needed to meet with our partners and their customers. You’ll identify key partners and revenue generating opportunities with those partners, as well as coach current and potential partners on Namely’s solutions, services and value proposition. Internally, you will work with your cross-functional leadership peers in Sales and Systems to devise and implement new processes to track and manage partner activities and resulting revenue streams (referrals, advocacy, paid sponsorships).

Customer Success Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

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