Customer Experience Program Manager
Greater NYC Area
2 days ago
The Customer Experience Manager will focus on building, nurturing, and maintaining Peakon’s online community and Customer Advocacy programs. Success in this role can be achieved with a passion for the customer and a focus on building lasting customer relationships. The Customer Experience Manager will own the customer advocacy recruitment and engagement strategy, creation of targeted acts of advocacy programs by tier, and development of a Peakon customer ecosystem via online community forums, events, customer meet-ups, etc.