Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

233

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
43 minutes ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
43 minutes ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

VP, Growth Operations

Executive Assistant

SVP, New Verticals

Head of Merchandising

Grailed
Greater NYC Area
4 hours ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Operations Analyst

Perch
Greater NYC Area
4 hours ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Client Success Manager

Namely
Greater NYC Area
4 hours ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Lead, Computer Systems Validation (CSV)

Flatiron Health
Greater NYC Area
4 hours ago
+37
[Please note that this is an office based position at Flatiron's office in New York, NY] Flatiron Health expects our organization to meet high quality, ethical and compliance standards. We operate in a highly regulated space, with defined requirements from the US Food and Drug Administration (FDA), Health and Human Services (HHS), Office of National Coordination of Health IT (ONC), as well as other state and federal requirements. To that end,

Executive Assistant

Lead, Provider Quality Management

Associate Clinical Director (NP or PA)

Clinical Abstraction Manager (RN, NP or CTR)

EMR Integration Engineer (Technical)

Partner Solutions Associate/Manager, Life Sciences

Technical Support Engineer, Provider Software

Manager, Office Operations

Technical Support Engineer, Abstraction Technologies

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

IT Systems Engineer

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Provider Clinical Research Team (Multiple Levels)

Operations Associate (Revenue Cycle)

Engagement Manager

Manager/Senior Manager, Office Operations

Customer Support Associate

Load 10 more jobs18 jobs at Flatiron Health

IT Support Engineer- NY HQ

Peloton
Greater NYC Area
6 hours ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

Client Platform Engineer

Executive Assistant

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

NetSuite Functional Specialist

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Director, Post Merger Integrations

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

NetSuite Business Analyst

Service Design Technical Support Analyst

Technology Risk & Compliance Senior Analyst

VP of Enterprise Systems

Load 10 more jobs22 jobs at Peloton

Customer Operations Advisor

Squarespace
Greater NYC Area
9 hours ago
+31
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with over 300 people between New York, Dublin and Portland. Customer Operations Advisors are working with our customers every day to ensure that they are achieving success with our product. You will use your product knowledge and passion for providing an exceptional customer experience to not only solve

Head of International Strategy & Operations

Director, Enterprise

GRC Analyst

Head of Product Support

Technical Product Support Specialist

Load 2 more jobs6 jobs at Squarespace

Customer Support Associate I

Gemini
Greater NYC Area
9 hours ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Director, Real Estate Expansion

Knotel
Greater NYC Area
14 hours ago
+18
Hire, onboard, and manage a distributed workforce responsible for growing Knotel’s real estate portfolio in new markets. Lead Knotel’s expansion strategy by maintaining a healthy pipeline of commercial real estate properties. Synthesize market data and best practices to establish standards to support excellent site selection. Manage resources to drive consistency, objectivity and fact-based orientation with respect to project delivery across markets. Partner with Legal, Finance, Operations, Growth and other cross functional teams to streamline inputs and increase alignment on all deals. Create and prepare various monthly, quarterly, and annual reports for management’s review as needed.

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Asset Manager

Workplace Strategist

Sourcing Associate

Director of Construction and Design, Expansion

New Member Engineer

Implementation Associate

Load 10 more jobs15 jobs at Knotel

Customer Experience Associate

Splendid Spoon
Greater NYC Area
14 hours ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Supply Chain & Logistics Manager

Splendid Spoon
Greater NYC Area
14 hours ago
+18
Description: Splendid Spoon is entering a period of unprecedented growth. There’s a tremendous opportunity to take ownership, expand and improve our supply chain operational processes — and we’re looking for our first Full-Time Logistics Manager to play a huge part! You’re a natural and gifted communicator, with the unique combination of outstanding attention-to-detail and data-backed strategic thinking. You will work closely with Splendid Spoon

Director of Customer Engagement

Custora
Greater NYC Area
14 hours ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Head of Retail Development

Redesign Health
Greater NYC Area
18 hours ago
+14
Develop, manage and execute the Ever/Body retail store expansion plan throughout the US, owning the process from site selection through store opening. Develop and prioritize real estate strategies and development timelines for new and existing markets. Lead strategy development across all store types, from popups to standard to flagship stores, in each market as appropriate. Develop a unique understanding of the optimal Ever/body offline customer journey, mirrored in store design flow and drive continuous improvements the designed experience. Work with Financial stakeholders to determine required site analytics, comps, and maintain knowledge of market conditions, trends, and transactions. Maintain positive and productive relationships with our external construction and design teams to drive store openings on time and under budget. You’ll eventually build an in-house team to support our growth.  Travel extensively to conduct due-diligence on all proposed sites and interface with landlords, brokers, and local leaders. Constantly obtain feedback and support from internal cross-functional leadership team.

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
18 hours ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

IT Support Engineer

Yext
Greater NYC Area
21 hours ago
Yext is seeking an IT Support Engineer to help support all aspects of Yext’s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth startup company, this is the right opportunity for you.

Associate Client Success Manager, Partner

Senior Manager, Client Success, Enterprise

Executive Assistant, Technology

Director, Regional Go-To-Market Alliances

Associate Client Success Manager, Enterprise

Associate Client Support Specialist

UPWARD | Yext Rotational Program

Associate Client Support Specialist, White Glove Services

Load 5 more jobs9 jobs at Yext

Primary Care Provider

Galileo
Greater NYC Area
22 hours ago
+17
A successful Galileo Primary Care Provider is an internist or family practice physician with deep experience caring for Medicare and Medicaid patients. You should be comfortable with complex clinical and social needs and eager to care for patients both in a community environment as well as within the home. You are enthusiastic about personalized, empathetic care for individuals and families while also thinking about systems to improve the care of populations. You embrace the use of technology in the office and on-the-go. You are looking to get out of the day-to-day office grind, are passionate about making a real impact on patient care, and are willing to work hard as part of a broader clinical and operational team.

Virtual Clinician

Galileo
Greater NYC Area
22 hours ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Client Relations Associate

Grubhub
Greater NYC Area
1 day ago
+30
The Client Relations team is all about building relationships with clients as well as colleagues. An ideal candidate will work well within the team dynamic but will still be able to work independently and be proactive when solving client issues. As a Client Relations Associate, you must have the ability to troubleshoot issues quickly while maintaining accuracy and a sense of calm with clients. Problem-solving skills are a necessity for solving mysterious site issues and deciphering what clients actually need. The Client Relations associate reports to the Client Relations Manager and Client Relations Team Lead.

Facilities Specialist

Executive Assistant

Hamilton Place Strategies
Greater NYC Area
1 day ago
+23
Description of Company: Hamilton Place Strategies (HPS) is an analytical public affairs consulting firm. HPS uses substantive analysis to understand complex topics, and creative public affairs tools to explain issues to target audiences and reach critical stakeholders. We achieve our clients' goals by enhancing understanding of issues, products, and companies, and ultimately, improving outcomes. Summary of Position: HPS is seeking an Executive

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $134,900
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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