Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

224

IT Support / Help Desk

Trustpilot
Greater NYC Area
2 hours ago
+11
Your main focus will be to support Trustpilot employees in their internal technical needs. In doing so, you will be part of a dedicated team handling IT Tickets for our Trustpilot offices. You will play a key role in the day to day operations that ensures our hardware and software systems are running seamlessly. You love to offer assistance in fixing the issue at hand no matter how small. You are patient even when having to repeat: “Is it plugged in?” Have you tried turning it off and back on?” Can you explain what you mean by “computer running slow” ?”

IT Support Engineer

Yext
Greater NYC Area
2 hours ago
Yext is seeking an IT Support Engineer to help support all aspects of Yext’s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth startup company, this is the right opportunity for you.

Associate Client Success Manager, Enterprise

Salesforce Administrator

Client Success Manager, Enterprise

Associate Client Support Specialist

Business Operations Manager

Manager, Customer Advocacy

Associate Client Support Specialist, White Glove Services

UPWARD | Yext Rotational Program

Load 5 more jobs9 jobs at Yext

VP, Growth Operations & Support

CLEAR
Greater NYC Area
2 hours ago
+12
The VP of Growth Operations & Support is a critical role in helping CLEAR realize its aggressive growth plans in a scalable way. This role is both strategic and tactical in supporting the field operations team with new vertical launches as well as expansion of the existing airport and sports network. This individual will oversee a team and be responsible for, but not limited to: staffing and labor optimization, capacity planning, process improvements, and managing launches of new locations.

Executive Assistant

Senior Director, Airport Affairs

Registered Nurse

Galileo
Greater NYC Area
2 hours ago
+17
A successful Galileo Registered Nurse cares deeply about each individual patient and also thinks about how to continually improve the broader system by which we support people at a higher quality and lower cost. You have a strong clinical background and an enthusiasm for applying your experience in a new, creative way. You love connecting and communicating with a diverse group of people and have been a part of a multidisciplinary care team collaborating with others. You have 3+ years nursing experience caring for complex patients, an active RN license, and ideally are multilingual.

Primary Care Provider

Galileo
Greater NYC Area
2 hours ago
+17
A successful Galileo Primary Care Provider is an internist or family practice physician with deep experience caring for Medicare and Medicaid patients. You should be comfortable with complex clinical and social needs and eager to care for patients both in a community environment as well as within the home. You are enthusiastic about personalized, empathetic care for individuals and families while also thinking about systems to improve the care of populations. You embrace the use of technology in the office and on-the-go. You are looking to get out of the day-to-day office grind, are passionate about making a real impact on patient care, and are willing to work hard as part of a broader clinical and operational team.

Virtual Clinician

Galileo
Greater NYC Area
2 hours ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

IT Project Manager - Finance

Peloton
Greater NYC Area
2 hours ago
+27
Peloton is currently seeking an IT Project Manager, Finance Systems with experience in business process transformation and leading high-performing teams. The role will focus primarily on projects in the realm of ERP systems and integration of ERP with other financial/non financial systems to help improve end to end data flow and reconciliation. The ideal candidate will have a combination of experience managing complex global projects along with multiple other integrated systems. This person will work closely with company leaders in the Finance, Shared Services, and Technology organizations on strategic system initiatives to elicit requirements, create and execute on project plans, assess system changes and cross-functional impact/risk, run comprehensive testing and deliver impactful change management across all platforms. They will balance multiple projects at once and drive high-velocity change, and know when to escalate risks and issues. The ideal candidate is organized, analytical, motivated, resourceful and collaborative.

Netsuite Solution Architect

IT Supply Chain Business Analyst

JIRA Administrator

Service Delivery Analyst

Director, Post Merger Integrations

Technical Program Manager-Internationalization

VP of Enterprise Systems

IT Support Engineer- NY HQ

Vendor Relations Specialist (Temporary)

Network Engineer

Continuous Process Lead

IT Finance Business Analyst

IT Marketing, Sales & Service Business Analyst

NetSuite Functional Specialist

Studio Front Desk Crew

Senior Manager, ODM

Strategic Sourcing Manager- Mechanical

Member Support Associate

IT Business Relationship Manager - International Business & Acquisitions

Director, Order Management

Load 10 more jobs21 jobs at Peloton

Strategy and Operations Associate - US

N26
Greater NYC Area
2 hours ago
+19
We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has over 500 employees and over 2 million customers in 24 countries. N26 has raised more than $215 million from

Help Desk Administrator

WW (the new Weight Watchers)
Greater NYC Area
3 hours ago
+22
We are seeking an individual with a love for supporting their customer's technical needs and providing technical solutions. The successful candidate will leverage strong interpersonal skills and solid communication skills to rapidly become a contributor to both providing and implementing solutions and fixes for our customers' technical needs. In summary, we need an individual who has a burning passion to providing great customer service while assisting to bringing order and predictability to the technical support services world, proactively avoiding user downtime, making technology an enabler for our customers and the experience to maximizing our customer's ability to staying productive. The position requires broad skills in L1-L3 Service Desk operations, technical project management and strong organization and coordination skills to appropriately manage the competing work streams and customer priorities.

Receptionist

Manager, L&D Delivery

Manager, Behavior Change

Manager, US Customer Experience Process Improvement & Policy

Director, Retail Operations - Customer Experience

Director, Clinical Research and Behavior Change

Network Engineer, Platform Ops & IT

Load 4 more jobs8 jobs at WW (the new Weight Watchers)

Strategic Account Manager

Custora
Greater NYC Area
3 hours ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Manager of Customer Success

Stack Overflow
Greater NYC Area
3 hours ago
+30
The Manager of Customer Success, Stack Overflow for Business (SO4B) is a leadership role in the Customer Experience Org. SO4B, is Stack Overflow’s newest and fastest growing product offering. With that in mind, this is a tremendous opportunity for the Manager of Customer Success to build a world class, customer-centric team from the ground up. The Manager of Customer Success is responsible for overseeing and developing the systems, processes, procedures and dedicated resources associated with Customer Success and Client Services/Support functions for the SO4B team. The Manager of Customer Success will partner with Stack Overflow’s Director of Customer Success to identify and integrate the appropriate activities into the overall customer journey.

Patient Success Admin

Quartet
Greater NYC Area
3 hours ago
+24
Follow operational workflows and market nuances to provide administrative support including referral review and coordination, data entry, and mailings. Learn and become proficient in all tools required for the role, internal or external to Quartet including but not limited to Salesforce and other CRM tools or internal systems. Excellent time management skills and ability to multitask and prioritize work. Meet daily productivity targets and ensure quality of output on administrative tasks. Work closely with direct supervisor, Lead Operation Specialist, to remain up to date on the changing markets depending on patient and customer requests and needs.

Customer Success Manager (NYC)

Kustomer
Greater NYC Area
1 day ago
+20
At Kustomer, we take our clients’ experiences seriously. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Customer Success Director

Bizzabo
Greater NYC Area
1 day ago
Managing a team of Customer Success Managers and be accountable for their success and development. Collaborating with sales team to support sales efforts. Collaborating with marketing team to design content strategy for customers. Collaborating with product team to communicate customers’ needs and help design an ideal offering. Bringing your creative thinking, strategies, and ideas to advance Bizzabo’s values, unique culture, and vision. Attending and presenting at conferences, events and webinars. Contributing to an awesome and fun work environment. Managing customer accounts to maximize their Bizzabo experience. Training and on-boarding new customersLaunching and managing new customer success initiatives. Identifying up-sell and cross-sell opportunities from existing accounts. Monitoring risky accounts and proactively take action to achieve success. Designing an amazing and memorable customer experience. Escalation-conflict management-real time. Analyzing accounts performance and suggesting constant improvements.

Customer Success Manager - Mid-market Accounts

Aircall
Greater NYC Area
1 day ago
+22
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Customer Support Associate

Aircall
Greater NYC Area
1 day ago
+22
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Client Solutions Lead - Media (Senior Account Mana…

Foursquare
Greater NYC Area
1 day ago
As a Client Solutions Lead you will oversee revenue-generating accounts by delivering excellent customer service. You will have the unique opportunity to pioneer and contribute to our monetization efforts by managing, retaining, and upselling key clients. By partnering with sales, insights, trading, etc. you will act as a liaison for all all pre and post-sales related activities for Foursquare's National Sales team.

IT Systems Engineer

Customer Success Manager

Aircall
Greater NYC Area
1 day ago
+22
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Director of Hospitality Operations

Domio
Greater NYC Area
1 day ago
+32
Lead and manage multiple remote Head of Operations/City Managers and their teams to drive quality, service, and financial results. Analyze guest feedback trends and assist on-the-ground Operations teams with creating action plans to improve and remove pain points in the guest experience. Maintain quality standards across the region. Own the P&L that encompasses the entire region. Foster strong relationships with cross-functional senior leadership to ensure the success and growth of Domio. Serve as the voice between our city teams and HQ. Help scale to our other cities by developing and implementing processes and best practices. Foster a culture of delight with team members, guests, and stakeholders.

Customer Support Representative

Riskified
Greater NYC Area
1 day ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,457
Min: $31K
Max: $80K
Office Manager $59,960
Min: $40K
Max: $88K
Operations Associate $60,090
Min: $35K
Max: $150K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Client Success Manager $73,702
Min: $40K
Max: $110K
Technical Support $74,330
Min: $30K
Max: $169K
Desktop Support $76,273
Min: $44K
Max: $118K
Customer Support Manager $77,000
Min: $45K
Max: $114K
Operations Manager $86,029
Min: $45K
Max: $132K
Business Intelligence Analyst $87,139
Min: $55K
Max: $125K
Business Analyst $87,425
Min: $12K
Max: $160K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Senior Business Analyst $101,891
Min: $74K
Max: $175K
Sales Operations Manager $105,200
Min: $50K
Max: $150K
Director of Operations $124,115
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,470
Min: $95K
Max: $588K

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