NYC Tech Jobs and Startup Jobs

415

Operations Analyst

Perch
Greater NYC Area
4 hours ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Customer Service Associate

Fluent, Inc.
Greater NYC Area
7 hours ago
+32
The Customer Service Associate performs a variety of customer service activities. The Customer Service Associate handles front-line communication responses in the customer service portal for a variety of requests in an efficient and effective manner to keep customers delighted and to retain business.

IT Support Administrator

Affirm
Greater NYC Area
7 hours ago
+29
We’re seeking a flexible IT Support Administrator to help manage and support Affirm’s technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.

Associate Creative Director (Copywriter)

Peloton
Greater NYC Area
7 hours ago
+27
This role reports directly to VP of Creative. We will look to this role to ensure the creative team is constantly delivering great thinking, attention to detail, and all-around amazing work for the Peloton brand. Day to day responsibilities will range from meeting with brand and marketing teams to understand their needs and requirements to working with creative team to define, execute, and refine a creative vision. This is a hands on role which would require the need for individual creative development from time to time.

Senior UX Researcher

Corporate IT Engineer

NetSuite Functional Specialist

Systems Engineer

Service Design Technical Support Analyst

NetSuite Business Analyst

Integrations Developer- Dell Boomi

Strategic Sourcing Manager- Mechanical

Lead IT Operations Analyst

Director, Operations Program Management

Director, Reverse Logistics (Repair and Refurb)

Performance Analyst, Last Mile Fulfillment

Senior Director, Supply Chain Systems

Director, Global Network Services

IT Support Engineer

UX Researcher

VP/GM, Guest Experience (Peloton Studios)

Executive Assistant (Production)

Senior Designer

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Sr. Product Designer

Director, Global Infrastructure

UI Illustrator (Contract)

Network Engineer

Showroom Manager - Upper East Side

Sustaining Operations Manager

Industrial Designer (I or II)

Accessories Merchandiser

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Creative Director

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Prototype Shop Manager

Load 10 more jobs38 jobs at Peloton

Director of Risk Management, New Products and Stra…

OnDeck
Greater NYC Area
7 hours ago
+27
The Director of Strategic Risk Initiatives is responsible for driving and supporting initiatives that transform OnDeck’s operating model, including evaluation of new products, features, partnerships, and analytical approaches supporting our core product lines. Responsibilities will vary based on priorities declared by OnDeck’s executive committee and Risk leadership, and will enable deep investigation of multiple aspects of the business. The candidate filling this role will lead a team that applies understanding of fundamental credit principles and analytic thinking to specific problems, produces targeted recommendations and assessments, and builds support from senior leadership before transitioning to the next area of focus. 

Mental Health Clinician

Eden Health
Greater NYC Area
13 hours ago
+32
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Customer Support Representative

Riskified
Greater NYC Area
13 hours ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Technical Compliance Manager

Blink Health
Greater NYC Area
13 hours ago
+32
Execute internal audits related to a variety of IT processes and systems. Interact frequently with the functional peer group at all levels, including senior management, external auditors and external testing consultants Interpreting regulations and technical requirements. Conducting technical compliance audits. Building relationships within all levels and disciplines both internal and external to the organization.

Operations Associate - Labor Marketplace

Nowsta
13 hours ago
+17
We are looking for a strong Operations Associate who can help lead all aspects of the labor marketplace, including recruiting strategy, process definition and mapping, scheduling strategy, financial analysis, and customer support. The individual will be responsible for ensuring smooth operations across all of our marketplace participants as we grow and scale our platform. 

Technical Customer Support Engineer

OwnBackup
Greater NYC Area
13 hours ago
+24
Responsible for providing product support to OwnBackup Clients. Assist customers with basic troubleshooting and answer questions within the defined support SLA. Identifying root causes, proposing test cases and proposing solutions to fix the problem. Providing timely information to customer facing teams to improve overall customer satisfaction. Mentoring internal support teams on technical issues and best practices. Building relationships with other teams across Customer Service, Development as a technical expert. Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting). Drive complex, high-profile, customer technical escalations. Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Customer Service Operator

Meero
Greater NYC Area
14 hours ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
14 hours ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
14 hours ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
14 hours ago
+48
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Senior User Researcher

Moda Operandi
Greater NYC Area
14 hours ago
+48
Evolve our process for organizing User Research and testing across multiple Product Squads and multiple User Researchers, ensuring an appropriate prioritization of projects and creating and managing short- and long-term research plans. Collaborate with Product Managers and Product Designers to define product and design goals, then design testing methodology, timeline, and scope to investigate those questions. Source participants for user testing and handle logistics and schedules around live testing. Conduct user testing on design mockups, prototypes, and finished products and features supplied by the Product Squads. Compile and present learnings to the relevant stakeholders in a clear and actionable way they can use to design product improvements. Evolve Moda’s existing user-experience testing infrastructure to ensure conducting virtual, field, and in-office user testing is seamless, efficient, and easy to analyze and report on.

Senior Product Designer

Moda Operandi
Greater NYC Area
14 hours ago
+48
Lead design visions across the entire product lifecycle and multiple product launches. You set the vision for the user experience and create the space for others to collaborate. You create multiple ideas and use creative storytelling techniques to inspire teams around you. Work across multiple teams. You’ll partner closely with engineering, product, and business folks to find elegant but practical solutions to design challenges. You’ll provide the thought leadership to inspire and develop the right product strategy. Together, you’ll solve problems and come up with solutions that delight our users. Be autonomous. You’ll take full ownership your work, and you take responsibility for every last detail, every step of the way.

Principal Product Designer

Moda Operandi
Greater NYC Area
14 hours ago
+48
 Our Moda team is looking for a talented and experienced Principal Product Designer with exceptional problem-solving abilities, clear communication skills, and solid design instincts who can translate business needs into fantastic customer-focused solutions. Ideal candidates are self-starters, consumer-focused, data-driven, creative leaders who have successfully designed and delivered high impact products at global scale. You are a sought-after advocate for design excellence, lead with strong, hands on, design and technical expertise and are skilled at developing and socializing innovative vision throughout organizations.

Customer Experience Specialist

Moda Operandi
Greater NYC Area
14 hours ago
+48
The Customer Experience Specialist is responsible for providing a superior level of service to our global, demanding customers by anticipating needs, solving service issues and increasing customer conversion and retention. The ideal candidate must be flexible with the ability to work Saturdays and Sundays. During particularly busy periods, your schedule may fluctuate.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
19 hours ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

Product Designer- Contract

Industrial Designer

Visual Designer

Director, Business Operations

SVP, New Verticals

Product Designer

Load 3 more jobs7 jobs at CLEAR

Associate Customer Success Manager

Integral Ad Science
Greater NYC Area
19 hours ago
+48
Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners. Build a solid understanding of all IAS products and processes. Manage a dynamic, high-volume list of clients. Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services. Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner. Prepare regular reporting and data analysis of client activity. Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions. Attend external meetings and present to clients. Create process and methodology documentation. Develop client relationships to incorporate a deep understanding of client goals.

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