NYC Tech Jobs and Startup Jobs

401

Summer Associate Internship Program (2020)

AlphaSights
Greater NYC Area
7 hours ago
+36
As a Summer Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Senior Product Designer, Platform

Perch
Greater NYC Area
7 hours ago
We’re looking for a Senior Product Designer to join our growing 4-person design team to take the momentum we’ve built and run with it, ensuring that Perch continues to build products that solve real customer problems. The products you design will be human-centered, ultimately enabling Perch to help homeowners with the biggest financial decision of their life: the purchase and sale of their home. If you want to play a key role in scaling a new, innovative business through design, this is the position for you.

Associate Program (2020 Graduates)

AlphaSights
Greater NYC Area
7 hours ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Customer Service Associate

Fluent, Inc.
Greater NYC Area
7 hours ago
+32
The Customer Service Associate performs a variety of customer service activities. The Customer Service Associate handles front-line communication responses in the customer service portal for a variety of requests in an efficient and effective manner to keep customers delighted and to retain business.

Customer Success Manager

Smartling
Greater NYC Area
7 hours ago
+18
The Smartling Customer Success team helps customers rapidly adopt and deeply leverage the Smartling solution. Customer Success is responsible for the success of Smartling customers, working closely with other Smartling teams like Sales, Marketing, Professional Services, and Product to ensure customers achieve their global content objectives and realize significant value from using our platform. We are a fast-growing and successful startup looking for energetic candidates to grow and develop alongside the company. If you want to contribute to a team that will truly appreciate your dedication and hard work, consider joining Smartling today.

Platinum Support Representative

Smartling
Greater NYC Area
7 hours ago
+18
Process and monitor customer translation requests, completing with on-time delivery. Empower stakeholders through customized training and product education. Collaborate across teams and disciplines to fulfill customer requests. Execute administrative tasks, and proactively identify opportunities for process improvement. Plan, organize, and prioritize your work - this role wears many hats! Advocate for product improvement and change. Contribute to process and service quality improvement. 

Associate Creative Director (Copywriter)

Peloton
Greater NYC Area
7 hours ago
+27
This role reports directly to VP of Creative. We will look to this role to ensure the creative team is constantly delivering great thinking, attention to detail, and all-around amazing work for the Peloton brand. Day to day responsibilities will range from meeting with brand and marketing teams to understand their needs and requirements to working with creative team to define, execute, and refine a creative vision. This is a hands on role which would require the need for individual creative development from time to time.

Senior UX Researcher

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

Workplace Concierge

NetSuite Business Analyst

Director, Operations Program Management

Senior IT Operations Analyst

Lead IT Operations Analyst

Director, Reverse Logistics (Repair and Refurb)

Technology Risk & Compliance Senior Analyst

Director, Global Network Services

IT Support Engineer- NY HQ

VP/GM, Guest Experience (Peloton Studios)

International Strategy & Operations Lead (Apparel)

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Director, Global Infrastructure

Director, Advanced Sourcing

Network Engineer

UI Illustrator (Contract)

Sr. Product Designer

Executive Assistant

Sustaining Operations Manager

Industrial Designer (I or II)

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Creative Director

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Load 10 more jobs37 jobs at Peloton

Lead Product Designer

Reaktor
Greater NYC Area
8 hours ago
+22
We’re looking for several great designers for a number of roles, with different emphases within the wide context of product design. Instead of predefining them as positions, we’d like to invite you to come talk to us about your skills, experience, ambitions, and dream role.  We’re hoping to find exceptional people to do exceptional work with us, and believe it’s important that we define your role and path to our mutual growth together. Reaktor

Director of Client Success

Bodhala
Greater NYC Area
9 hours ago
+32
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Robotics Test Engineering Co-Op Intern - Fall 2019

Latch
Greater NYC Area
11 hours ago
Latch is hiring a Robotics Test Engineering Intern for the Fall 2019 semester, to work alongside our Robotics Team to design, develop, and integrate our robotic test systems for Latch products. The robotic system will be used to simulate the daily interactions that Latch products face in the field and gather data to guarantee their reliability and security. The engineering team works in a fast-paced and highly-challenging environment, which means that as an intern at Latch, you’ll be given real projects that greatly impact the future of the company.

Manager, Technical Operations

Vestwell
Greater NYC Area
11 hours ago
We are on the hunt for a dynamic, organized and driven individual to join our team as the manager of our Technical Operations group. This group sits in between our Sales/Ops and Tech teams and is key to the our ability to scale and operate efficiently. They will be working across our organization to streamline the flow of data both internally & externally, automate repetitive processes and provide MacGyver-like services. This person will manage a team of technical BAs to support our integrations with payroll & HRIS system, integration and configuration of our 3rd party operational tools like Salesforce & Nintex, Data Analytics and the triage and coordination of production issues.

Store Experience Manager

Rent the Runway
Greater NYC Area
11 hours ago
+38
As the Store Experience Manager, you own the customer experience in our store. Your primary focus is to build a customer-centric environment through the development of the team and ownership of the space. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers, as well as working with leadership to escalate and resolve issues. This is a great position for an entrepreneurial, passionate, and inspiring leader who wants to build the future of the retail experience for the rental revolution.

Store Operations Manager

Facilities Technician

Customer Experience Associate II

Membership Experience Associate

Director of Training (CX and Retail)

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience - 1-10pm shift

Weekend Team Lead, Customer Experience - Saturday & Sunday required

Executive Assistant

Manager, Facilities

Customer Experience Associate II - Weekends Only

Designer / Art Director

Drop-Off Box Associate

Network Engineer

Manager, Customer Experience Operations

Senior Manager, Retail Operations

Senior Director, Design and Art Direction

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Load 10 more jobs23 jobs at Rent the Runway

Client Manager, Customer Success

Quartet Health
Greater NYC Area
11 hours ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Director of Customer Support Operations

DailyPay, Inc.
Greater NYC Area
11 hours ago
+31
The Director of Customer Support Operations will be responsible for equipping team members with the right tools, as well as creating processes and workflows across the revenue teams and the business, to assist with operating effectiveness and skill development.  They will be in charge of systems and process controls for our CRM (HubSpot), SurveyMonkey (administering partner surveys), Trello (managing the ticket board between PST and Tech/Product), Atlassian (PST page updates) as well as Tableau (backlog reporting). You will focus on enabling Strategy and Operations, specifically focused on the Customer Success Team and collaborating with product, marketing and business operations to develop appropriate assets and processes. You will be driving strategic projects that will enable our CS organization.

Director, Business Operations

CLEAR
Greater NYC Area
12 hours ago
+12
Design and implement smart staffing models to optimize the business. Analyze and report on trends in order to predict long-term and short-term resource needs in all business verticals. Conduct problem and data analysis, building business cases/implementation plans. Drive execution of highly visible and impactful projects. Use scenario modeling, demand forecasting and trend analysis to plan for future growth. Help define and provide input for KPIs and success metrics against the business plan. Works collaboratively and cooperatively with finance to meet shared objectives.

Product Designer- Contract

Customer Service Specialist

GM, Enterprise & Digital Identity

Executive Assistant

Visual Designer

Product Designer

SVP, New Verticals

Load 4 more jobs8 jobs at CLEAR

Executive Assistant

Fundera
Greater NYC Area
12 hours ago
+36
As an Executive Assistant, you will serve as critical support to our Chief Executive Officer and our 2 Senior Vice Presidents, providing administrative support in all day to day needs. You will be expected to manage their calendars, keep them organized, informed, and on time. In this exciting role, you will have the opportunity to interface with a diverse group of important executives internally and externally, acting as a key representative of Fundera.

Director of Service Operations

Cityblock Health
Greater NYC Area
16 hours ago
+19
In this role, you’ll assume ownership for key operations and business functions that provide critical services to our members and markets across the nation. The primary scope of responsibility includes, and is not limited to, leading member contact centers (inbound and outbound across call, email, and SMS/MMS) and serving as the business owner for vendors that support it (e.g., CRM, telephony). In this role, you will build this function from scratch to enable Cityblock Health’s members with a industry-leading service and experience.

Technical Support Engineer: Integrations

Cedar
Greater NYC Area
22 hours ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Head of Value Consulting

Collibra
Greater NYC Area
1 day ago
+34
The Value Consulting team will help our customers transform their organizations through a Data Intelligence capability by collaboratively developing investment justifications for the Collibra platform, aligning our platform capabilities to business outcomes and strategic imperatives and building business cases. Successful Value Consultants will provide thought leadership, strategic delivery advice and expert consultation to support customer innovation and value creation. This is a critical leadership role within our organization to build a new team to help grow sales pipeline and secure license revenue whilst maintaining our thought leadership position. 

Sales Enablement Content Specialist

Customer Advisory Manager

Customer Advisory Manager

Director, Enterprise Deal Desk

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

System Engineer

Head of Compliance

Sr, Manager, Customer Advisory Management

Application Support Engineer

Load 8 more jobs12 jobs at Collibra

IT Helpdesk Support Technician

Yotpo
Greater NYC Area
1 day ago
+13
You are technically inclined and detail-oriented, ideally with an existing background working in an IT position within a fast-paced and growing environment. In this role, you will work closely with our client-facing teams to ensure that our network is at all times efficiently up and running. To be successful in this position, you should have a solid Mac troubleshooting background and in-depth experience with Google Apps. Windows experience is also a plus, but not required. This role reports directly to our Yotpo US Regional IT Manager. 

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