NYC Tech Jobs and Startup Jobs

17

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
21 hours ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Virtual Clinician

Galileo
Greater NYC Area
1 day ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Primary Care Provider

Galileo
Greater NYC Area
1 day ago
+17
A successful Galileo Primary Care Provider is an internist or family practice physician with deep experience caring for Medicare and Medicaid patients. You should be comfortable with complex clinical and social needs and eager to care for patients both in a community environment as well as within the home. You are enthusiastic about personalized, empathetic care for individuals and families while also thinking about systems to improve the care of populations. You embrace the use of technology in the office and on-the-go. You are looking to get out of the day-to-day office grind, are passionate about making a real impact on patient care, and are willing to work hard as part of a broader clinical and operational team.

Client Services Representative

Healthify
Greater NYC Area
2 days ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

Customer Support Specialist

Amplicare
Greater NYC Area
4 days ago
+15
Amplicare is a strong brand, with a fluid history. We started in 2012 with our first flagship product, iMedicare, which is the leading decision-automation platform that intelligently reduces patients' out-of-pocket costs for the top pharmacies across the country. Over 5,000 pharmacies use iMedicare to deliver an unrivaled service to their patients, improve Star Ratings, and increase their Medicare business. Today, we have grown the Amplicare

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
4 days ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Manager / Senior Manager, Academic Partnerships

Flatiron Health
Greater NYC Area
5 days ago
+37
Our Academic Partnerships team is looking for an experienced and motivated team member to drive Flatiron’s efforts to deepen collaboration with our academic medical center partners. The Academics team is a critical area of focus for Flatiron, and we are looking for someone who will drive engagement with our partnership network, consisting of NCI-designated comprehensive cancer centers, across our Research and Quality Improvement product offerings

Associate, Life Sciences Partnerships

Customer Support Manager

Engagement Manager

Customer Support Associate

Load 1 more jobs5 jobs at Flatiron Health

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
Follow operational workflows and market nuances to provide administrative support including referral review and coordination, data entry, and mailings. Learn and become proficient in all tools required for the role, internal or external to Quartet including but not limited to Salesforce and other CRM tools or internal systems. Excellent time management skills and ability to multitask and prioritize work. Meet daily productivity targets and ensure quality of output on administrative tasks. Work closely with direct supervisor, Lead Operation Specialist, to remain up to date on the changing markets depending on patient and customer requests and needs.

Provider Information Specialist

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Account Manager

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Account Manager to join us in our commitment to improve the quality of care for patients in every community across the nation. As an Account Manager at Covera Health, you will develop, foster, and grow relationships with our provider partners. You will guide your book of providers through the partnership process and manage internal teams to meet deadlines to support those partnerships. 

Quality Review Specialist

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Quality Review Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Quality Review Specialist at Covera Health, you will support the development and implementation of the provider quality review process. Our program is anchored in directing patients to the highest quality care, and your review process enables us to deliver on that mission. 

Lead, Care Management Delegation

Cityblock Health
Greater NYC Area
2 weeks ago
+19
As the Care Management Delegation lead, you’ll spearhead our care management delegation programs, managing the life-cycle from the pre-delegation assessment to on-going management and reviews/audits by our health plan partners. As we grow and scale to new markets and partner with more health plans, you will lead policy development, reporting, and quality improvement strategies that ensure Cityblock remains compliant with state, federal and NCQA regulations. You’ll work cross-functionally across our Clinical, Operations, Data and Product teams to optimize the care management program regulatory performance across each of our partners, including working with care teams and tracking the program through audits and clinical reports. You will be the primary point of contact for our partner Delegation Oversight Committees and leads, ensuring all requirements are met, corrective action plans are completed, new requirements are implemented within our care model.

Trial Operations Manager

TrialSpark
Greater NYC Area
2 weeks ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Account Executive

Ripe
Greater NYC Area
2 weeks ago
Ripe is the farm-to-office meal service providing delicious, freshly prepared food to keep employees healthy and motivated. Our focus on building a better food system makes us a disruption in our industry. From our sourcing standards to our community involvement to our meal donations, we are striving to change the way offices think about their food programs. We are looking for ambitious, self-motivated and entrepreneurial Account Executives to

Client Strategist

TrialSpark
Greater NYC Area
2 weeks ago
+20
Background The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse. TrialSpark is a technology company that brings new medical treatments to patients faster. We’re reimagining the clinical trial by introducing a new model, using technology to streamline every aspect of the trial

Director, Client Delivery

Zipari
Greater NYC Area
2 weeks ago
+22
Leading the Client Delivery team that on-boards Zipari products to our clients. Ensuring consistent delivery across all clients and own the internal escalation path for Customer Success Management. Establishing and maintaining consistent delivery standards in the form of policies, procedures, governance, templates and tools to ensure high degree of quality. Working to establish career growth for PMs and CDAs. Working with leadership of product and integration departments to ensure consistent and synchronized operation. Working with Director of Partner Integration to establish and evolve Zipari delivery practices. Working with Sales, Product, Integration and other organizations to develop and deliver client SOWs. Representing client delivery on sales activities as required.

Clinical Research Coordinator

TrialSpark
Greater NYC Area
2 weeks ago
+20
Background TrialSpark is a software and technology company based in NYC that helps accelerate the discovery of new drugs and medical treatments by reimagining the clinical trial process. We are building a network of our own clinical trial sites and are looking to hire clinical research coordinators who want to join us on our journey to make clinical trials more efficient. Job Description You'll have ownership over the way that clinical operations

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