NYC Tech Jobs and Startup Jobs

7

Strategic Partner Development Manager

WW (the new Weight Watchers)
Greater NYC Area
7 hours ago
+22
As a Strategic Partner Development Manager, you'll work closely with Product, Brand, Tech, and Science leaders to develop and execute our global partnerships strategy. The Strategic Growth Office is responsible for corporate strategy, partnerships, and M&A globally. The team works with a wide range of partners to help WW achieve its goal of becoming a wellness company. The SPM will work to identify new partnerships to pursue, negotiate deals, operationalize and manage the partnership, leading the strategy and coordinating with the cross-functional team.

Senior Clinical Advisor

Quartet
Greater NYC Area
2 days ago
+24
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Customer Support Manager

Flatiron Health
Greater NYC Area
2 days ago
+37
We are looking for a Customer Support Manager to join and help manage our remote front-line customer service team. Currently, this remote team serves our Enterprise customers who represent our largest and most complex customers. Your role is to design and implement robust processes to assign tasks out across the team and ensure that they are supported in their day-to-day tasks, as we continue to grow and strengthen our customer relationships. At a high-level, you will be expected to partner with your fellow support managers to develop the goals, structures, and processes to help the team be successful. A successful manager will be motivated by working with team members to guide, coach, and serve them – making sure to keep the team happy and productive.

Engagement Manager

Associate Account Manager

Customer Support Associate

Associate, Life Sciences Partnerships

Load 1 more jobs5 jobs at Flatiron Health

Manager, Account Management

Simplifeye
Greater NYC Area
4 days ago
+18
Manage a team of Account Managers with individual revenue quotas. Train new Account Managers on process and new product lines. Contribute to the recruiting process and take primary responsibility for interviewing, hiring, and internally promoting to scale the team. Improve customer health and product engagement. Coach, develop, and improve the performance of Account Managers on your team. Track and report metrics and KPI to Director of Customer Success. Collaborate cross-functionally with other team leaders within the Sales, Product, Marketing, and Strategy departments. Iterate and refine existing processes to maximize account retention, upsell opportunity, and overally process efficiency.

Trial Operations Manager

TrialSpark
Greater NYC Area
5 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Director of Online Community

Tempest
Greater NYC Area
1 week ago
+14
Job Description. Tempest is seeking a creative, smart, and emotionally intelligent, hospitality-focused and people-centered Director of Online Community to help us scale and engage our growing community of students. At Tempest, serving our community is at the heart of everything we do. Creating a space where our students feel safe, supported, and seen is paramount to their experience and to the success of our company. As our Director of Online

Client Success Manager

Zipari
Greater NYC Area
2 weeks ago
+22
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

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