NYC startup and tech jobs

2

Customer Service Associate

Talkspace
Greater NYC Area
1 week ago
+22
Your primary motivation will be to make sure that every user interaction with Talkspace leaves our users feeling happier than when they arrived. The Customer Care role will entail prompt, empathetic, and helpful responses to user and therapist support inquiries. You will be expected to follow existing support processes where they exist, and suggest and implement new processes where they are missing or lacking. Your support will help users with our web and mobile apps, frustrations with their therapist or the service, and billing issues.

Part-time Customer Experience Associate (Flamingo)

Harry's
Greater NYC Area
1 week ago
+17
As a Part Time Customer Experience Associate for Flamingo, you’ll be on the ground floor at this new brand ensuring that our customers have a smooth interaction and experience. You’ll work alongside the Flamingo team and this brand’s Customer Experience Manager to execute on delivering an amazing customer experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported and loved throughout their correspondences with us. Additionally, you’ll work to develop an engaging customer community using our brand voice and become a product guru and friend to our customers! This role is 20-25 hours a week and has some flexibility.

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