NYC Tech Jobs and Startup Jobs

8

Partner Account Manager

Collibra
Greater NYC Area
4 hours ago
+34
You will be responsible for executing Collibra’s Partner Program to ensure the proper on-boarding and ongoing development of strong relationships with consulting, systems integration, and reseller partners. You lead the joint partner planning process to develop performance objectives, financial targets and critical milestones associated with productive partner relationships. You collaborate with sales, presales, partners, Collibra management and other stakeholders towards building relationships, generating leads, influencing business and fulfilling services. You manage potential conflict by fostering excellent communication and through strict adherence to channel rules of engagement. You are able to link the partner’s drivers and problems to our software platform. You ensure partner compliance with partner agreements. You drive adoption of company programs among assigned partners.

Customer Advisory Manager, III

Collibra
Greater NYC Area
4 hours ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Sr. Customer Success Manager - New York

Box
Greater NYC Area
1 day ago
+19
In this full-time role you will work with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts proactively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating that product to the users. If you love working with customers and have thrived in a role like this before, then we want to talk to you.

Manager - Change Management and Customer Education

Enterprise Renewals Manager

Director, Account Management

Vimeo
Greater NYC Area
2 days ago
+49
Vimeo is looking for an experienced Director, Account Management to oversee a team of Senior Account Managers. In this role, you will be responsible for running pipeline and forecasting, along with handling client escalations. Furthermore, you will provide guidance and career growth of Vimeo’s Senior Account Managers. If you have a proven track record of exceeding revenue retention goals, growing a SaaS business (preferably in online video), and implementing a go-to-market strategy, we’d love to hear from you.

Regional Manager, Account Development

BetterCloud
Greater NYC Area
2 days ago
+20
Develop Reps into sales-ready candidates for future Account Executive positions. Reporting on sales activity and forecast to senior management. Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives. Identify and make recommendations for improvement in the areas of process, efficiency, and productivity. The team is based in NYC but the role will support the West Coast.

Manager, Customer Success

BetterCloud
Greater NYC Area
1 week ago
+20
We’re currently hiring a Customer Success Manager, Team Lead  to help drive adoption, retention, and advocacy across the Corporate Book of Business to ensure our customers are getting a positive return on their investment and will continue investing in BetterCloud. In this role you will directly manage a team of Corporate Customer Success Managers (currently 4 individual contributors in NYC and actively hiring in 2019) You will coach, develop, and drive performance of the team.

Director, Customer Success

Aircall
Greater NYC Area
1 week ago
+21
As the Director of Customer Success, North America you will be directly responsible for partnering with executive leadership to foster and manage the Customer Success and Onboarding team and be influential in shaping the client experience in your market. The success measures for this role include a heavy emphasis on adoption and retention, data analytics and information management, performance management to drive both client and company results, industry expertise and acumen, and the ability to thrive in a high growth and fast paced company environment. This role is based in New York and reports directly into our VP, Customer Relations based in Paris.

Senior Technical Trainer

Turbonomic
Greater NYC Area
1 week ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

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