NYC Tech Jobs and Startup Jobs

6

Customer Success Manager

Aircall
Greater NYC Area
2 days ago
+22
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Partner Account Manager

Aircall
Greater NYC Area
2 days ago
+22
Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals. Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integrations. Engage integration partners to explore different and innovative strategies and opportunities. Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners. Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure. Prepare tailored presentation materials and conduct presentation and demos to accelerate partner acquisition and retention. Drive engagement, pipeline, and ultimately revenue through Strategic Partnerships.

Box Consulting Operations Specialist

Box
Greater NYC Area
2 days ago
+19
This role primarily focuses on providing run the business support and process improvement project delivery to the Box Consulting team. Highly cross-functional, you will work directly with Box Consulting Management and Delivery teams globally, as well as other key stakeholders in Sales, CS, Product, SP&A, Enterprise Systems and Business Analytics.

Commercial Customer Success Manager

Customer Success Manager - Enterprise

BetterCloud
Greater NYC Area
3 days ago
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Senior Technical Trainer

Turbonomic
Greater NYC Area
4 days ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

Onboarding Engineer

Collibra
Greater NYC Area
6 days ago
+34
Collibra provides a complementary, white-glove Technical Onboarding for all new customers to ensure their initial success as they begin their Data Governance journey. Our Onboarding Engineers guide our customers through a sequence of technical enablement sessions ranging from installation and configuration to high level advisory services such as education on the Collibra API and Data Governance best practices. The Onboarding team plays a crucial role in establishing a post-sale relationship, guiding new customers through unfamiliar territory and making certain that our customers succeed. At Collibra, the customer is our “True North” and our Onboarding engineers steer the ship!

Customer Advisory Director

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