NYC startup and tech jobs

14

Programmatic Technical Account Manager

Ogury
Greater NYC Area
11 hours ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Customer Success Manager

Simon Data
Greater NYC Area
1 day ago
+15
Simon Data is seeking a Customer Success Manager to lead strategic client engagements, drive value for clients, manage renewals and upsells, and push process improvements. Simon’s Customer Success Managers serve as the primary point person with our clients - high growth venture backed companies and leading enterprise brands - leading every phase of the post-sale relationship. Simon CSMs are responsible for maximizing client platform value, helping to develop and implement strategies resulting in millions of incremental revenue for clients. You will be responsible for client engagement across the platform and ensuring overall client happiness and renewals.

Client Engagement Associate, Strategic Accounts

Dataminr
Greater NYC Area
3 days ago
+23
Work with users of Dataminr in multiple departments across the enterprise, and increase usage across multiple product functions. Demonstrate platform capabilities to senior corporate leaders, and support business development efforts across the users in enterprise engagements. Learn client mission and operational processes in order to integrate Dataminr into their workflows and recommend best practices. Partner with internal teams to develop, implement, and deliver onboarding, training and usage plans tailored for each customer. Serve as an advocate for our customers by creating and presenting customer health and usage data to cross-functional account management and technical teams. Collect customer feedback and clearly articulate product recommendations for Dataminr product development with our engineering and product teams. Forecast potential client use-cases and provide immediate support or remediation.

Customer Success Director

Simon Data
Greater NYC Area
5 days ago
+15
Simon Data is seeking a Customer Success Director to run our success and integration teams. As the leader of our Customer Success organization, you will be responsible for deploying our platform, driving ROI and clear customer value, and building long-term relationships with our customers. You must orient to the customer first and must have a strong emotional desire to ensure their ultimate success.

Client Operations Analyst

Quovo
Greater NYC Area
1 week ago
+10
Quovo is hiring an entry-level Client Success Associate to help onboard new clients and provide top-notch client support for any questions or issues our clients have. This is a great opportunity for a recent college graduate with superb communication skills looking to join a fast-growing technology startup. The role will sit on the Operations team but will also work closely with the Business Development team—giving the incumbent cross-functional exposure and an excellent vantage to learn about the business.

Solutions Engineer

Quovo
Greater NYC Area
1 week ago
+10
A Solutions Engineer is responsible for demonstrating to customers that Quovo’s products and architecture will address their business needs, overcoming all technical objections throughout the sales process, and ensuring a successful transition through the post-sale stage of the customer lifecycle.

Technical Solutions Consultant

Sisense
Greater NYC Area
1 week ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Enterprise Account Director

Quovo
Greater NYC Area
1 week ago
+10
Quovo is a data platform providing insights and connectivity for millions of financial accounts across thousands of institutions. Today, hundreds of platforms and millions of end-users rely on Quovo's technology for account aggregation, bank authentication, and ongoing insights to build better financial futures. Quovo is looking for an experienced account management professional to manage our relationships with some of the largest names in

Customer Success Manager (French Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Manager (German Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Client Success Manager

Unacast
Greater NYC Area
2 weeks ago
+22
Isn’t it time you did something for yourself? We think so, too. That’s why we want you to come Be Your Own CEO at Unacast. At Unacast, we believe that unlocking the black box of human mobility data is the key to to advancing innovation. That's why we’re building the Real World Graph® to provide a truly transparent and accurate understanding of the real world. It's literally uncharted territory, which means a sense of adventure is a must. Want to

Customer Success Manager

CB Insights
Greater NYC Area
2 weeks ago
+19
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Customer Success Manager- Remote (PST\MST Time Zon…

monday.com
Greater NYC Area
3 weeks ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Manager

monday.com
Greater NYC Area
3 weeks ago
+19
We are opening a new office in NYC and looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

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