NYC Tech Jobs and Startup Jobs

20

Programmatic Technical Account Manager

Ogury
Greater NYC Area
1 hour ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Partner Account Manager

Collibra
Greater NYC Area
4 hours ago
+34
You will be responsible for executing Collibra’s Partner Program to ensure the proper on-boarding and ongoing development of strong relationships with consulting, systems integration, and reseller partners. You lead the joint partner planning process to develop performance objectives, financial targets and critical milestones associated with productive partner relationships. You collaborate with sales, presales, partners, Collibra management and other stakeholders towards building relationships, generating leads, influencing business and fulfilling services. You manage potential conflict by fostering excellent communication and through strict adherence to channel rules of engagement. You are able to link the partner’s drivers and problems to our software platform. You ensure partner compliance with partner agreements. You drive adoption of company programs among assigned partners.

Customer Advisory Manager, III

Collibra
Greater NYC Area
4 hours ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Director of Customer Success

Reonomy
Greater NYC Area
1 day ago
+20
As a Director of Customer Success, you will hire and coach a small but growing team eager to learn from an experienced mentor. Additionally you will create and use best practices to enhance our current processes and lead strategic initiatives aimed at maximizing retention and growth.

Director of Enterprise Customer Success

Sisense
Greater NYC Area
3 days ago
+17
We Are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. We disrupt the Business Intelligence market. Our product allows business users to analyze humongous amounts of data without being experts and without help from IT. How? By building on a set of unique and cutting edge technologies, wrapped up in a killer product. What Are We Looking For? We are

Client Operations Analyst

Quovo
Greater NYC Area
5 days ago
+10
Quovo is hiring an entry-level Client Success Associate to help onboard new clients and provide top-notch client support for any questions or issues our clients have. This is a great opportunity for a recent college graduate with superb communication skills looking to join a fast-growing technology startup. The role will sit on the Operations team but will also work closely with the Business Development team—giving the incumbent cross-functional exposure and an excellent vantage to learn about the business.

Solutions Engineer

Quovo
Greater NYC Area
5 days ago
+10
A Solutions Engineer is responsible for demonstrating to customers that Quovo’s products and architecture will address their business needs, overcoming all technical objections throughout the sales process, and ensuring a successful transition through the post-sale stage of the customer lifecycle.

Technical Solutions Consultant

Sisense
Greater NYC Area
1 week ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Client Success Manager

Knotch
Greater NYC Area
1 week ago
+24
The ideal candidate has 3-5 years of account management and/or client success experience, client service / ad-tech / agency background, and experience helping to grow and manage a team - data & analytics experience are a plus. Key attributes of a successful candidate are adaptability, the ability to meet deadlines, and a passion for finding a balance between client needs and business needs. This unique role is a very hands on and consultative approach to client success.

Associate Account Manager, Programmaitc

DoubleVerify
Greater NYC Area
1 week ago
+31
The Associate Account Manager (AAM) is an entry-level position that provides internal support for his/her Account Manager across a variety of job responsibilities. This person will oversee aspects of internal reporting, setting up campaigns through Salesforce.com, and billing. The task oriented position requires someone that is able to stick to daily deadlines, is highly organized & has a strong eye for detail. This stepping stone position is great for anyone looking to gain exposure to the fast paced world of a digital ad technology company.

Customer Success Manager (German Fluency)

monday.com
Greater NYC Area
1 week ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Manager (French Fluency)

monday.com
Greater NYC Area
1 week ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Knotch Account Director

Knotch
Greater NYC Area
2 weeks ago
+24
At Knotch, the client is our main focus and we strive to provide our clients with actionable insights through our platform that make them smarter. As a Knotch Account Director, you will manage multiple client relationships across some of the most recognized brands in the world. You’ll drive adoption of the Knotch platform, identify and nurture growth opportunities, promote content innovation and be an onsite resource and trusted partner.

Customer Success Manager

CB Insights
Greater NYC Area
2 weeks ago
+19
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Customer Success Manager - Strategic Accounts

Sisense
Greater NYC Area
2 weeks ago
+17
 Who we are: Here at Sisense we disrupt the Business Intelligence market. Our product allows business users to analyze BIG data with no help from the IT dept.  How? By building on a set of unique and cutting edge technologies, wrapped up in a killer product. What Are We Looking For? We are looking for an experienced Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer

Global Account Director

DoubleVerify
Greater NYC Area
2 weeks ago
+31
The Global Account Director (GAD) will lead some of the agency’s largest client accounts, which operate across multiple regions globally. The GAD will cultivate high level client relationships, provide business consultation, Quarterly Business Reviews and coordinate multi-region internal resources to meet client objectives. We seek candidates who are natural leaders, organized, proactive, results-oriented, and thrive in a fast-paced environment. 

Customer Success Manager- Remote (PST\MST Time Zon…

monday.com
Greater NYC Area
2 weeks ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Manager

monday.com
Greater NYC Area
2 weeks ago
+19
We are opening a new office in NYC and looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Partner Success Manager, Strategic Partnerships

Sisense
Greater NYC Area
3 weeks ago
+17
Sisense is seeking to hire a Partner Success Manager reporting to the Head of Platform Partnerships & Alliances. This position will be dedicated to the success of Sisense’s strategic partnerships, which encompasses some of the largest technology companies in the world and fast growing startups. As their primary point of contact into Sisense, you will ensure that together we continue to deliver a beautiful customer journey, accelerate adoption of our integrated platform, and create go-to-market opportunities.

Client Solutions Manager

Simon Data
Greater NYC Area
3 weeks ago
+27
Simon Data is seeking a Customer Success Manager to lead strategic client engagements, drive value for clients, manage renewals and upsells, and push process improvements. Simon’s Customer Success Managers serve as the primary point person with our clients - high growth venture backed companies and leading enterprise brands - leading every phase of the post-sale relationship. Simon CSMs are responsible for maximizing client platform value, helping to develop and implement strategies resulting in millions of incremental revenue for clients. You will be responsible for client engagement across the platform and ensuring overall client happiness and renewals.

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