NYC Tech Jobs and Startup Jobs

16

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
6 hours ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Technical Solutions Consultant

Sisense
Greater NYC Area
9 hours ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Enterprise Success Manager

monday.com
Greater NYC Area
1 day ago
+19
The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform.

Customer Success Advocate (German Fluency)

monday.com
Greater NYC Area
2 days ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Advocate (French Fluency)

monday.com
Greater NYC Area
2 days ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Customer Success Manager

CB Insights
Greater NYC Area
2 days ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Growth Manager / Partner Success Manager

Narrativ
Greater NYC Area
2 days ago
+20
Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Enterprise Succsess Manager

monday.com
Manhattan
3 days ago
+19
The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform.   The Role  Proactively own and manage a

Customer Success Manager - Strategic Accounts

Sisense
Greater NYC Area
6 days ago
+17
 Who we are: Here at Sisense we disrupt the Business Intelligence market. Our product allows business users to analyze BIG data with no help from the IT dept.  How? By building on a set of unique and cutting edge technologies, wrapped up in a killer product. What Are We Looking For? We are looking for an experienced Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer

Onboarding Engineer

Collibra
Greater NYC Area
6 days ago
+34
Collibra provides a complementary, white-glove Technical Onboarding for all new customers to ensure their initial success as they begin their Data Governance journey. Our Onboarding Engineers guide our customers through a sequence of technical enablement sessions ranging from installation and configuration to high level advisory services such as education on the Collibra API and Data Governance best practices. The Onboarding team plays a crucial role in establishing a post-sale relationship, guiding new customers through unfamiliar territory and making certain that our customers succeed. At Collibra, the customer is our “True North” and our Onboarding engineers steer the ship!

Customer Advisory Director

Client Solutions Analyst

Simon Data
Greater NYC Area
1 week ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
2 weeks ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Provider Information Specialist

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Account Manager

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Account Manager to join us in our commitment to improve the quality of care for patients in every community across the nation. As an Account Manager at Covera Health, you will develop, foster, and grow relationships with our provider partners. You will guide your book of providers through the partnership process and manage internal teams to meet deadlines to support those partnerships. 

Quality Review Specialist

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Quality Review Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Quality Review Specialist at Covera Health, you will support the development and implementation of the provider quality review process. Our program is anchored in directing patients to the highest quality care, and your review process enables us to deliver on that mission. 

Enterprise Customer Success Manager

Sisense
Greater NYC Area
3 weeks ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

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