NYC Tech Jobs and Startup Jobs

162

Enterprise Succsess Manager

monday.com
Manhattan
1 hour ago
+19
The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform.   The Role  Proactively own and manage a

Customer Success Manager

Attentive
Manhattan
1 hour ago
Attentive is a personalized mobile messaging platform changing the way consumers interact with businesses. Since its founding in 2016, Attentive has rapidly grown to one of the most successful messaging companies in the country. Headquartered in New York City, the company raised a $13 million investment led by Bain Capital Ventures in 2018. Attentive was founded by the co-founders of TapCommerce, the global leader in mobile app retargeting,

Client Strategist

Attentive
Manhattan
1 hour ago
Attentive is a personalized mobile messaging platform changing the way consumers interact with businesses. Since its founding in 2016, Attentive has rapidly grown to one of the most successful messaging companies in the country. Headquartered in New York City, the company raised a $13 million investment led by Bain Capital Ventures in 2018. Attentive was founded by the co-founders of TapCommerce, the global leader in mobile app retargeting,

Client Relations Associate

Grubhub
Greater NYC Area
3 hours ago
+30
The Client Relations team is all about building relationships with clients as well as colleagues. An ideal candidate will work well within the team dynamic but will still be able to work independently and be proactive when solving client issues. As a Client Relations Associate, you must have the ability to troubleshoot issues quickly while maintaining accuracy and a sense of calm with clients. Problem-solving skills are a necessity for solving mysterious site issues and deciphering what clients actually need. The Client Relations associate reports to the Client Relations Manager and Client Relations Team Lead.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
3 hours ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Customer Success Manager - Enterprise

BetterCloud
Greater NYC Area
7 hours ago
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Client Success Manager

Namely
Greater NYC Area
7 hours ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Pre-Sales Specialist, Employee Benefits

Justworks
Greater NYC Area
7 hours ago
+37
The employee benefits that we make available to our worksite employees (WSEs) are a critical consideration of our prospects and this role will be a pillar in ensuring that our Account Executives and prospects have the right information when making decisions. As a Pre-Sales Support representative, you’ll help educate the sales team and prospective customers on the employee benefits that we make available to our WSEs. These include, but are not limited to, health, dental, vision, life, 401(k), workers compensation, and short and long term disability insurance. You will work closely with the Sales team in engaging and interfacing with prospects.

Executive Assistant

Hamilton Place Strategies
Manhattan
7 hours ago
+23
Description of Company: Hamilton Place Strategies (HPS) is an analytical public affairs consulting firm. HPS uses substantive analysis to understand complex topics, and creative public affairs tools to explain issues to target audiences and reach critical stakeholders. We achieve our clients' goals by enhancing understanding of issues, products, and companies, and ultimately, improving outcomes. Summary of Position: HPS is seeking an Executive

Director of Customer Engagement

Custora
Greater NYC Area
9 hours ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
21 hours ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Director, Facilities

WW (the new Weight Watchers)
Greater NYC Area
19 hours ago
+22
Partner with internal and outside counsel, outsourced brokers, construction, and design teams throughout the real estate and facelift process, including new, renewals, renovations, and closures. Analyze and make recommendation on facility vendor management spend to control and identify saving opportunities in the retail facilities expense lines. Research leases to identify maintenance/repair responsibility and coordinate, negotiate with Landlords. Manage the preventative maintenance programs and ensure completion. Manage all facility vendor SLAs. Schedule and Track Purchase Orders. Coordinate with Territory and District Management regarding maintenance, renovations, renewals, and relocations. Approve work orders.

Guest Experience Specialist

Domio
Greater NYC Area
19 hours ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients. Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Client Success Manager - Portfolio Management

Suzy
Manhattan
1 day ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Client Success Manager, Full Service

Suzy
Manhattan
1 day ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Vice President, Client Success

Suzy
Manhattan
1 day ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Virtual Clinician

Galileo
Greater NYC Area
1 day ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Client Success Associate

Suzy
Manhattan
1 day ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Primary Care Provider

Galileo
Greater NYC Area
1 day ago
+17
A successful Galileo Primary Care Provider is an internist or family practice physician with deep experience caring for Medicare and Medicaid patients. You should be comfortable with complex clinical and social needs and eager to care for patients both in a community environment as well as within the home. You are enthusiastic about personalized, empathetic care for individuals and families while also thinking about systems to improve the care of populations. You embrace the use of technology in the office and on-the-go. You are looking to get out of the day-to-day office grind, are passionate about making a real impact on patient care, and are willing to work hard as part of a broader clinical and operational team.

People Operations Coordinator

Bubble
Manhattan
1 day ago
Bubble enables thousands of businesses around the world to build software solutions without code. Our users use Bubble to build personal, side projects to VC-backed startups. We are often a critical part of our customers’ operations and are very proud to help businesses achieve success through better software.   We are looking for a talented full-time People Operations Coordinator to help us scale our team quickly over the next year. As the

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