NYC startup and tech jobs

111

Client Principal

Stride Consulting
Greater NYC Area
2 hours ago
+20
As a Client Principal you will own a book of business with our existing clients. You will work to grow, nurture, and expand our current client relationships, while also helping to build out the Account Management practice at Stride. You will report to Stride’s President and join Stride’s Revenue team.

Senior Client Partner

Stride Consulting
Greater NYC Area
2 hours ago
+20
As a Senior Client Partner you will own a book of business with our existing clients. You will work to grow, nurture, and expand our current client relationships, while also helping to build out the Account Management practice at Stride. You will report to Stride’s President and join Stride’s Revenue team.

Client Relations Associate

Grubhub
Greater NYC Area
4 hours ago
+10
As an expert on Grubhub’s platforms, you will be the first line of contact for account decision makers. You will troubleshoot technical client account issues and provide unique solutions to complex requests. Working closely with other members of the Corporate Department (AM’s, Sales, etc) regularly, you will collaborate to collectively meet any desired business needs of the corporate client. Your curiosity, independence, completionist attitude, and collaborative spirit will be your most important tools. Ultimately, your insight will help shape how we interact with clients on the team and the greater corporate organization.

Manager, Corporate Accounts

Office Manager

Domio
Greater NYC Area
9 hours ago
+18
Ensure organizational effectiveness and efficiency in the office and be the first point of contact for building management. Develop office communication protocols and streamline administrative procedures. Direct maintenance, mailing, shipping, supplies, cleaning, and errands. Manage relationships with service providers and vendors. Coordinate with HR to oversee office policies. Greet visitors hospitably and ensure communication with the visitors’ host. Maintain office inventory, conference rooms, iPads, and consistent upkeep of other office amenities such as the dishwasher, coffee machine, toiletries, refrigerator, etc.. Assist with organizing company events that promote the company culture and interdepartmental interaction. Assist with the new hire on-boarding process.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
12 hours ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Customer Success Representative (Summer 2019, Full…

Justworks
Greater NYC Area
14 hours ago
+11
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Account Manager @ Altru

Techstars NYC
Greater NYC Area
10 hours ago
Implement and retain our highest-value clients by being the trusted point of contact. Developing incredibly strong relationships with key stakeholders. Capturing ROI and iterating on feedback. Exploring additional value-add use cases. Support customer acquisitions efforts through referrals, case studies, etc. Key measurements are: retention, growth (both features and revenue), and customer satisfaction.

Account Manager @ Altru

Sr. Operations Manager @ Enertiv

Associate Customer Success Manager

Bluecore
Greater NYC Area
1 day ago
+24
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Associate Client Success Manager, Enterprise

Yext
Greater NYC Area
1 day ago
We are looking for an Associate Client Success Manager, Enterprise based in New York City to support up to 75 current Yext customers. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Yext Account Managers play an integral role in our business by building strong working relationships with each and every client, driving annual renewals and upsells. Account Managers will work with cross-functional teams including Sales, Business Development, Client Delivery and Product Management to accelerate usage and relay client needs. Salary is competitive and will be commensurate with experience. 

Implementation Manager

Client Success Manager, Enterprise

Associate Client Support Specialist

Senior Client Success Manager, Partner

Load 1 more jobs5 jobs at Yext

Customer Success Manager

Simon Data
Greater NYC Area
1 day ago
+15
Simon Data is seeking a Customer Success Manager to lead strategic client engagements, drive value for clients, manage renewals and upsells, and push process improvements. Simon’s Customer Success Managers serve as the primary point person with our clients - high growth venture backed companies and leading enterprise brands - leading every phase of the post-sale relationship. Simon CSMs are responsible for maximizing client platform value, helping to develop and implement strategies resulting in millions of incremental revenue for clients. You will be responsible for client engagement across the platform and ensuring overall client happiness and renewals.

Associate Account Manager

Flatiron Health
Greater NYC Area
1 day ago
+13
The Customer Success team is dedicated to building irreplaceable relationships with customers. The Account Manager is a highly collaborative role with customers as well as other internal teams, including Customer Support, Product Marketing, Communications, Product, Sales and Implementation.

Engagement Manager

Partner Solutions Associate, Life Sciences Partnerships

Customer Support Associate

Receptionist

Customer Communications Specialist/Manager

Associate, Life Sciences Partnerships

Load 3 more jobs7 jobs at Flatiron Health

Office Administrator

Compass
Greater NYC Area
1 day ago
+21
From the morning essentials that get us started to the office space that inspires our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a rapidly changing startup environment ranging from top executives and real estate agents to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office. This role will be based in our Chelsea location. 

Operations Lead - Customer Experience

Senior Agent Success Advisor, M&A

Agent Success Coordinator - Manhattan

Regional Manager, Agent Success

M&A Integration Manager

Agent Team Assistant - Brooklyn

Senior Workplace Operations Associate

Agent Success Manager - Westchester

Agent Team Assistant - Commercial Division

Agent Team Assistant - Astoria

Head of Customer Operations

Load 8 more jobs12 jobs at Compass

Head of Customer Experience Operations

Knotel
Greater NYC Area
1 day ago
+18
Working alongside our Head of Customer Experience, the Head of Customer Experience Operations will be charged with building an intelligent, seamless, and high performing CX organization. S/he/they will build a predictable existing business machine in a fast-paced environment while reinventing commercial real estate, and in turn supporting the innovation of our Members. What You’ll Do Develop the CX org’s metrics and forecasting models to predict

Account Planner

Tribune Publishing
Greater NYC Area
2 days ago
A Digital Sales Planner acts as the primary point person for the execution of all Digital campaigns.  This role is responsible for the coordination of all digital advertising campaigns which include the submission of proposals, assisting management and sales teams with client needs, and working with Marketing, Creative, and Ad Operations teams on implementation and execution.  Digital Sales Planners work closely with Sales Associates, Sales Reps, Digital Sales Managers, Marketing, Ad Operations, and other internal teams to provide clients with the most efficient and effective experience when partnering with their respective tronc property.

Executive Assistant

The Farmer's Dog
Greater NYC Area
2 days ago
DESCRIPTION The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary

Senior Technical Account Manager

Smartly.io
Greater NYC Area
1 day ago
+13
Are you either a developer who’s itching to work closely with customers or a business expert with a programming hobby and ambition towards product development? Good. We need your help in scaling our product and business. As a Technical Account Manager at Smartly.io, you put your technical problem solving skills to use, and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.

Client Success Manager

Zipari
Greater NYC Area
2 days ago
+22
• Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. • Operating as the lead point of contact for all matters specific to your accounts. • Working to acquire additional revenue streams from assigned clients. • Working with sales to negotiate/close contracts and SOWs. • Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. • Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. • Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. • Preparing and delivering account reports including SLA reports. • Assisting with challenging client requests and issue escalations as needed.

Customer Operations Manager

JW Player
Greater NYC Area
2 days ago
In this role, you will function as a trusted partner in defining customer success objectives, strategy, and tactics, and in implementing processes and systems that scale. The Customer Operations Manager reports to the Director, Sales Operations with a dotted line to the VP of Technical Services.

Manager, Customer Success (CSM)

Bluecore
Greater NYC Area
2 days ago
+24
As a Manager of CSM you are a strategic thinker who has the ability to navigate complex situations and foster growth within the team. You have a proven track record of client retention and growth and are an expert in building deep consultative relationships. Your goal is to lead your team in exceeding the targets that have been established for client retention and growth while coaching them to reach their individual career goals.

Customer Success Manager

Bluecore
Greater NYC Area
2 days ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

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