NYC Tech Jobs and Startup Jobs

117

Director of Facilities

BetterCloud
Greater NYC Area
1 hour ago
+20
The Director of Facilities manages relationships with external vendors and organizes internal committees for decision making, all with a keen eye for creating and managing detailed projects and multiple moving pieces. As a member of the People and Culture team, the ideal candidate must be a good listener and problem-solver with a strong customer-service orientation. The role reports the Chief People Officer located in New York City. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our team.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
2 hours ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Partner Account Manager

Collibra
Greater NYC Area
5 hours ago
+34
You will be responsible for executing Collibra’s Partner Program to ensure the proper on-boarding and ongoing development of strong relationships with consulting, systems integration, and reseller partners. You lead the joint partner planning process to develop performance objectives, financial targets and critical milestones associated with productive partner relationships. You collaborate with sales, presales, partners, Collibra management and other stakeholders towards building relationships, generating leads, influencing business and fulfilling services. You manage potential conflict by fostering excellent communication and through strict adherence to channel rules of engagement. You are able to link the partner’s drivers and problems to our software platform. You ensure partner compliance with partner agreements. You drive adoption of company programs among assigned partners.

Workplace Services Administrator

Box
Greater NYC Area
5 hours ago
+19
Manage the company’s lobby area: greets and directs all visitors, including vendors, clients, job candidates and customers by reaching out to the right departments or individuals. Adhere to security policies with regards to badges, visitors and office space. Keep the lobby and reception desk clean, clutter free, and presentable to visitors. Sign for and review all packages that come through the freight elevator. Stores/logs/emails employees regarding their packages. Assist with bulk packages (moving to another location). Reserve conference rooms as requested and manage office calendar. Manage Office Supply orders. Assist with kitchen maintenance.

Sr. Customer Success Manager - New York

Manager - Change Management and Customer Education

Enterprise Renewals Manager

Customer Advisory Manager, III

Collibra
Greater NYC Area
5 hours ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Strategic Partner Development Manager

WW (the new Weight Watchers)
Greater NYC Area
7 hours ago
+22
As a Strategic Partner Development Manager, you'll work closely with Product, Brand, Tech, and Science leaders to develop and execute our global partnerships strategy. The Strategic Growth Office is responsible for corporate strategy, partnerships, and M&A globally. The team works with a wide range of partners to help WW achieve its goal of becoming a wellness company. The SPM will work to identify new partnerships to pursue, negotiate deals, operationalize and manage the partnership, leading the strategy and coordinating with the cross-functional team.

Junior Case Management Associate - Disability Insu…

Policygenius
Greater NYC Area
7 hours ago
+18
Drive a ‘needs based’ disability insurance sales process and help our clients design the right policy fit their profile Coordinate with with our brokers and carriers to efficiently communicate our clients’ needs. Conduct regular client follow-up and check-ins on outstanding applications, exams, financial documents, and phone interviews. Adhere to team norms and policies, while meeting quality standards and service level agreements (SLAs) in your daily work. Provide actionable feedback from clients to drive process and product improvements.

Case Management Associate - Advanced Planning

Client Experience Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Junior Customer Success Associate

Case Management Associate - Life Insurance

Office Operations Manager

Load 3 more jobs7 jobs at Policygenius

Workplace Experience Facilities Coordinator

Harry's
Greater NYC Area
11 hours ago
+17
Anticipate facilities needs in the office and handle repairs and maintenance issues in a timely manner. Document our facilities procedures so they’re detailed and easy to read. Manage all office supply inventory and restocking. Interact regularly and build relationships with executives and colleagues across various teams. Handle facilities related requests from employees promptly and with a service- oriented mindset and coordinate with building management when needed. Able to use small hand tools and perform tasks such as painting, furniture assembly, and replacing light bulbs. Excited to take on Workplace related projects such as move coordination, space optimization, build out assistance and more! Responsible for ensuring both office space and storage closets are organized and clutter-free at all times. Assist with event set up as needed.

Director, Customer Experience

Remote Customer Experience Associate (Part Time)

Remote Customer Experience Associate (Full Time)

Customer Experience Associate (Full Time HQ)

Load 1 more jobs5 jobs at Harry's

Customer Success Manager

Talkwalker
Greater NYC Area
20 hours ago
Customer Success Manager New York, New York We are looking for a US - Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company.   The US - Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a

Senior Operations Analyst: Customer Experience

Meetup
Greater NYC Area
1 day ago
+26
Reporting (40%) with an emphasis on KPIs, volumes, and productivity metrics. Own, simplify, and automate department reporting and enable team self-service access. Develop and refine Customer Experience team scorecards, dashboards, KPIs, operational metrics, self-service channel metrics, vendor performance reports. Ensure data and reporting are accurate, reliable, explainable, and purposeful. Analysis (40%) including resource optimization, forecasting, and ad-hoc projects. Analyze historical data for long-range capacity planning/staffing models, volume projections, forecasts and scheduling with an aim to help improve team efficiency. Translate data into useful information, provide clear, actionable recommendations based upon data analysis to help us validate assumptions, test hypotheses. Proactively identify opportunities for automation, improve user experience, and operating efficiency through data analytics. Analyze policy, process, and team performance bottlenecks and recommend optimizations as we continually improve the performance of our team to better serve customers. Synthesize analysis and recommendations into cohesive presentations that tell a concise, actionable story to key stakeholders. Help identify and pull relevant data to guide projects forward. Tools Optimization (20%) especially focused on Zendesk configuration. Work with leadership to optimize the setup and ongoing maintenance of Zendesk to achieve the goals and priorities of the Customer Experience team. Support integrations of existing and future tools with Zendesk, ensure customer and associate interaction data are optimally recorded for reporting and analysis.

Office Assistant

Director of Customer Success

Reonomy
Greater NYC Area
1 day ago
+20
As a Director of Customer Success, you will hire and coach a small but growing team eager to learn from an experienced mentor. Additionally you will create and use best practices to enhance our current processes and lead strategic initiatives aimed at maximizing retention and growth.

Executive Assistant

The Farmer's Dog
Greater NYC Area
1 day ago
+11
DESCRIPTION The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary

Account Planner

Tribune Publishing
Greater NYC Area
1 day ago
A Digital Sales Planner acts as the primary point person for the execution of all Digital campaigns.  This role is responsible for the coordination of all digital advertising campaigns which include the submission of proposals, assisting management and sales teams with client needs, and working with Marketing, Creative, and Ad Operations teams on implementation and execution.  Digital Sales Planners work closely with Sales Associates, Sales Reps, Digital Sales Managers, Marketing, Ad Operations, and other internal teams to provide clients with the most efficient and effective experience when partnering with their respective tronc property.

Customer Success Manager

Bluecore
Greater NYC Area
1 day ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

Manager, Customer Success (CSM)

Bluecore
Greater NYC Area
1 day ago
+24
As a Manager of CSM you are a strategic thinker who has the ability to navigate complex situations and foster growth within the team. You have a proven track record of client retention and growth and are an expert in building deep consultative relationships. Your goal is to lead your team in exceeding the targets that have been established for client retention and growth while coaching them to reach their individual career goals.

Senior Customer Success Manager

Bluecore
Greater NYC Area
1 day ago
+24
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Perks and Value Associate

Knotel
Greater NYC Area
1 day ago
+18
The Perks and Value Associate will be responsible for developing strategic partnerships with service and products at a local or national level, negotiate discounts or perks, and pass the value through to our Members, increasing the value of the Knotel platform. H/she/they will collaborate with CX, Marketing and Product to identify process for communicating and creating awareness of these perks. Through thoughtful planning and execution, h/she

Implementation Associate

Customer Operations Advisor

Squarespace
Greater NYC Area
1 day ago
+21
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with over 300 people between New York, Dublin and Portland. Customer Operations Advisors are working with our customers every day to ensure that they are achieving success with our product. You will use your product knowledge and passion for providing an exceptional customer experience to not only solve

Head of CRM

Senior Associate, Procurement

Peloton
Greater NYC Area
1 day ago
+27
We are seeking a Senior Associate, Procurement to join our expanding Operations team. As we have rapidly grown, we have added an indirect procurement function to our sourcing organization to better manage our non-inventory spend. As part of this initiative, we are also implementing a Procure-to-Pay (P2P) tool. The Senior Associate will act as the primary point of contact for the P2P tool and related processes but also support sourcing and supplier management. This is an exciting opportunity to help shape the direction of the department and immediately impact the company. This role will support all indirect categories including Corporate & Professional, Services, IT, Marketing, Travel, Facilities and others.

Studio Front Desk Crew

Peloton
Greater NYC Area
1 day ago
+27
We are seeking passionate, customer service focused, positive and hard-working individuals with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is creating an environment where everyone feels welcome. You will be working in our West Village (Tread) location. 

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