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NYC startup and tech jobs

14

Customer Engagement Analyst (entry level)

Custora
Greater NYC Area
1 day ago
+15
Customer Success Associate About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s e-commerce marketer is resource-strapped and scrambling to execute on dozens of

Director of Customer Engagement

Custora
Greater NYC Area
5 days ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Client Experience Associate

Movable Ink
Greater NYC Area
5 days ago
+16
The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

Office Assistant

stensul
Greater NYC Area
6 days ago
+17
You will work in our Chelsea office and help with all kinds of things around the office. We are looking for someone fresh out of college or within a few years of graduation, who is a hard worker, EXTREMELY organized, and able to think proactively to solve problems before they become problems. This will start as a freelance (independent contractor) position, and has the potential to move to full-time employment as you prove yourself. Given the hands on nature of this position, this is a great way to gain work experience at a rapidly growing tech company. You will be interacting directly with every part of the company, and will be key to making sure things run smoothly in our NYC office.

Customer Success Manager

Simon Data
Greater NYC Area
1 week ago
+15
Simon Data is seeking a Customer Success Manager to lead strategic client engagements, drive value for clients, manage renewals and upsells, and push process improvements. Simon’s Customer Success Managers serve as the primary point person with our clients - high growth venture backed companies and leading enterprise brands - leading every phase of the post-sale relationship. Simon CSMs are responsible for maximizing client platform value, helping to develop and implement strategies resulting in millions of incremental revenue for clients. You will be responsible for client engagement across the platform and ensuring overall client happiness and renewals.

Associate Customer Success Manager

Bluecore
Greater NYC Area
1 week ago
+24
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Senior Client Strategy Manager

Movable Ink
Greater NYC Area
1 week ago
+16
Support the Associate Account Directors in editing and finalizing client facing content such as campaign analytics, test plans and recommendations. Support the AADs in editing and finalizing thought leadership content such as whitepapers and benchmark reports. Own the end to end content creation process for multiple monthly and ad hoc client facing deliverables including - vertical specific trend and best practice slides, blog posts and other content formats. When merited, will include working with the design team. Support the management of team workflow and deliverables in Airtable. Manage research training sessions for the broader Customer Success and Sales team and own eMarketer and other research tools. Closely align themselves with the broader CX team and act as a vertical SME. Expert in Movable Ink applications across all verticals to be able to craft strategies that drive business goals for our largest clients. Expert in cross channel marketing strategies and vendors.

Customer Success Manager

Bluecore
Greater NYC Area
1 week ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

Manager, Customer Success (CSM)

Bluecore
Greater NYC Area
1 week ago
+24
As a Manager of CSM you are a strategic thinker who has the ability to navigate complex situations and foster growth within the team. You have a proven track record of client retention and growth and are an expert in building deep consultative relationships. Your goal is to lead your team in exceeding the targets that have been established for client retention and growth while coaching them to reach their individual career goals.

Senior Customer Success Manager

Bluecore
Greater NYC Area
1 week ago
+24
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Senior Technical Account Manager

Smartly.io
Greater NYC Area
1 week ago
+13
Are you either a developer who’s itching to work closely with customers or a business expert with a programming hobby and ambition towards product development? Good. We need your help in scaling our product and business. As a Technical Account Manager at Smartly.io, you put your technical problem solving skills to use, and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.

Customer Success Director

Simon Data
Greater NYC Area
1 week ago
+15
Simon Data is seeking a Customer Success Director to run our success and integration teams. As the leader of our Customer Success organization, you will be responsible for deploying our platform, driving ROI and clear customer value, and building long-term relationships with our customers. You must orient to the customer first and must have a strong emotional desire to ensure their ultimate success.

Business Operations Manager

Simon Data
Greater NYC Area
1 week ago
+15
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Client Success Manager

Yotpo
Greater NYC Area
3 weeks ago
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $51,042
Min: $31K
Max: $80K
Operations Associate $56,805
Min: $35K
Max: $150K
Office Manager $57,581
Min: $40K
Max: $75K
Technical Support $62,349
Min: $30K
Max: $80K
Sales Operations Analyst $69,857
Min: $30K
Max: $119K
Client Success Manager $72,120
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Business Intelligence Analyst $85,559
Min: $55K
Max: $125K
Customer Support Manager $86,000
Min: $60K
Max: $114K
Business Analyst $86,409
Min: $65K
Max: $145K
Operations Manager $89,441
Min: $50K
Max: $125K
Marketing Operations Manager $91,400
Min: $67K
Max: $116K
Sales Operations Manager $99,250
Min: $86K
Max: $118K
Senior Business Analyst $99,722
Min: $80K
Max: $130K
Director of Operations $131,833
Min: $55K
Max: $200K
Director of Customer Success $136,800
Min: $98K
Max: $208K
Vice President of Operations $174,667
Min: $102K
Max: $220K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $217,819
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+16
Big Data, Software

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