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NYC Tech Jobs and Startup Jobs

21

Client Solutions Analyst

Simon Data
Greater NYC Area
21 hours ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Information Security & Compliance Specialist

Movable Ink
Greater NYC Area
1 day ago
+25
The Information Security & Compliance specialist will be a part of the team responsible for planning, implementing and maintaining the firm-wide privacy, security and compliance strategy to protect Movable Ink’s platform. You'll work closely with leaders from around the organization to support a strong security posture aimed at protecting especially our customers' data. This includes ensuring that information security controls are operating effectively and incrementally improved.

Solutions Coordinator - Spanish speaking

Talkwalker
Greater NYC Area
2 days ago
+13
Solutions Team Mission Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise The Solutions Coordinator, at Talkwalker, participates in

Director of Customer Engagement

Custora
Greater NYC Area
3 days ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Customer Success Manager (LATAM)

Talkwalker
Greater NYC Area
5 days ago
+13
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Strategic Account Manager

Custora
Greater NYC Area
1 week ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Business Operations Manager

Simon Data
Greater NYC Area
1 week ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Customer Success Manager

Optimove
Greater NYC Area
1 week ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Senior Director New Ventures

Movable Ink
Greater NYC Area
1 week ago
+25
The Senior Director of New Ventures is responsible for helping define, direct, and launch new product and market initiatives. We are looking for an entrepreneurial individual who is eager to take ventures from idea to early market success. The ideal candidate is an information sponge and can synthesize inputs from our current customers, our employees, the market, and the competitive landscape to launch new products and markets.

Operational Support Engineer

Optimove
Greater NYC Area
1 week ago
+22
Develop your career, get acknowledged for your efforts and work with dedicated people who love what they do in one of New York's top startup! We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and who interested in growing and learning from the best. Responsibilities: Monitor, maintain and support Optimove’s production environment A key person for

Client Experience Manager

Movable Ink
Greater NYC Area
2 weeks ago
+25
Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform. Conceive, develop, and execute client-specific email marketing strategies. Translate customer business objectives into effective use of the Movable Ink platform. Ability to manage multiple, concurrent projects in a fast-moving environment. Assist the sales team as a solutions consultant. Ensure that our customers are delighted with our services.

Client Success Manager - Portfolio Management

Suzy
Manhattan
2 weeks ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Vice President, Client Success

Suzy
Manhattan
2 weeks ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Client Success Manager, Full Service

Suzy
Manhattan
2 weeks ago
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy

Client Onboarding Manager

Bluecore
Greater NYC Area
2 weeks ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Office Coordinator

Conductor
Greater NYC Area
2 weeks ago
Conductor is looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. A successful candidate is detail-oriented, motivated, and super intuitive. 

Knotch Account Director

Knotch
Greater NYC Area
2 weeks ago
+24
At Knotch, the client is our main focus and we strive to provide our clients with actionable insights through our platform that make them smarter. As a Knotch Account Director, you will manage multiple client relationships across some of the most recognized brands in the world. You’ll drive adoption of the Knotch platform, identify and nurture growth opportunities, promote content innovation and be an onsite resource and trusted partner.

Client Success Manager

Yotpo
Greater NYC Area
2 weeks ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Growth Director / Director of Strategic Partnershi…

Narrativ
Greater NYC Area
2 weeks ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our publisher partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Growth Manager / Partner Success Manager

Narrativ
Greater NYC Area
2 weeks ago
+20
Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,457
Min: $31K
Max: $80K
Office Manager $59,960
Min: $40K
Max: $88K
Operations Associate $60,090
Min: $35K
Max: $150K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $69,285
Min: $30K
Max: $169K
Client Success Manager $73,702
Min: $40K
Max: $110K
Desktop Support $76,273
Min: $44K
Max: $118K
Customer Support Manager $77,000
Min: $45K
Max: $114K
Operations Manager $84,676
Min: $45K
Max: $125K
Business Intelligence Analyst $87,139
Min: $55K
Max: $125K
Business Analyst $87,425
Min: $12K
Max: $160K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Senior Business Analyst $101,891
Min: $74K
Max: $175K
Sales Operations Manager $103,556
Min: $50K
Max: $150K
Director of Operations $124,115
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,470
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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