Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC


Director of Facilities

Greater NYC Area
1 hour ago
The Director of Facilities manages relationships with external vendors and organizes internal committees for decision making, all with a keen eye for creating and managing detailed projects and multiple moving pieces. As a member of the People and Culture team, the ideal candidate must be a good listener and problem-solver with a strong customer-service orientation. The role reports the Chief People Officer located in New York City. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our team.

Technical Support Engineer

Flatiron Health
Greater NYC Area
1 hour ago
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Technical Support Engineer, Abstraction Technologies

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

Operations and Implementation Manager (Revenue Cycle)

Customer Support Manager

EMR Integration Engineer (Technical)

IT Support Engineer

Operations Associate (Revenue Cycle)

Engagement Manager

Associate Account Manager

Operations Manager, Research Oncology Publications

Research Quality Management [Open Level]

Customer Support Associate

Associate Clinical Director (NP, PA or RN)

Associate, Life Sciences Partnerships

Clinical Abstraction Manager (RN, NP or CTR)

Senior Manager / Director, Provider Quality Management

Load 10 more jobs17 jobs at Flatiron Health

DTC Director (Flamingo)

Greater NYC Area
1 hour ago
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Director of Distribution, North America

Workplace Experience Facilities Coordinator

Director, Customer Experience

Senior Director, Planning & External Operations

Remote Customer Experience Associate (Part Time)

Remote Customer Experience Associate (Full Time)

Customer Experience Associate (Full Time HQ)

Director of Consumer Insights, Harry's Ventures

Executive Assistant to VP of Engineering & COO

IT Program Manager

Load 7 more jobs11 jobs at Harry's

Technical Support Engineer

Greater NYC Area
1 hour ago
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Programmatic Technical Account Manager

Greater NYC Area
2 hours ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Administrative Assistant

Palantir Technologies
Greater NYC Area
2 hours ago
As an Administrative Assistant, you will be responsible for handling a variety of responsibilities such as expenses, travel, and calendaring. You are very organized and thrive off of enabling the people you support to be as productive and impactful as possible. You maintain incredible accuracy and agility when completing any given task and are committed to seeing every project through to its completion. Communication is one of your greatest strengths and you excel at constructing order out of chaos.

Sales Manager - Auto & Home

Greater NYC Area
3 hours ago
Then come join the Policygenius Property and Casualty team! This role is on the front lines of our brand new launch into the auto and home insurance market, managing our sales team as we expand into a new frontier. This role sits in our Operations department and reports to our Director of Sales.

Junior Case Management Associate - Disability Insurance

Case Management Associate - Advanced Planning

Operations Manager - Case Management

Case Management Associate - Property & Casualty

Client Experience Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Junior Customer Success Associate

Case Management Associate - Life Insurance

IT/Tech Operations Manager

Office Operations Manager

Load 7 more jobs11 jobs at Policygenius

CEO Stealth Healthcare Startup

BCG Digital Ventures
Greater NYC Area
4 hours ago
Set the vision for the company and define the overall strategy from launch to scale; including long-term goals. Drive growth, profitability, and company value. Refine and deploy the business model ahead of the market. Provide expert guidance based on experience in healthcare to all functional areas, including strategy, operations, sales, and product. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.

CEO Stealth Healthcare Startup

Technical Trainer

Greater NYC Area
4 hours ago
As a Technical Trainer in our Education team, you will have high visibility and achieve significant customer impact. The successful candidate is an experienced trainer, ideally with a clear understanding of Data Governance and hands-on experience with workflow creation, operating model and meta-model structures.

Partner Account Manager

Greater NYC Area
4 hours ago
You will be responsible for executing Collibra’s Partner Program to ensure the proper on-boarding and ongoing development of strong relationships with consulting, systems integration, and reseller partners. You lead the joint partner planning process to develop performance objectives, financial targets and critical milestones associated with productive partner relationships. You collaborate with sales, presales, partners, Collibra management and other stakeholders towards building relationships, generating leads, influencing business and fulfilling services. You manage potential conflict by fostering excellent communication and through strict adherence to channel rules of engagement. You are able to link the partner’s drivers and problems to our software platform. You ensure partner compliance with partner agreements. You drive adoption of company programs among assigned partners.

Workplace Services Administrator

Greater NYC Area
4 hours ago
Manage the company’s lobby area: greets and directs all visitors, including vendors, clients, job candidates and customers by reaching out to the right departments or individuals. Adhere to security policies with regards to badges, visitors and office space. Keep the lobby and reception desk clean, clutter free, and presentable to visitors. Sign for and review all packages that come through the freight elevator. Stores/logs/emails employees regarding their packages. Assist with bulk packages (moving to another location). Reserve conference rooms as requested and manage office calendar. Manage Office Supply orders. Assist with kitchen maintenance.

Sr. Customer Success Manager - New York

Manager - Change Management and Customer Education

Enterprise Renewals Manager

Customer Advisory Manager, III

Greater NYC Area
4 hours ago
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Strategic Partner Development Manager

WW (the new Weight Watchers)
Greater NYC Area
7 hours ago
As a Strategic Partner Development Manager, you'll work closely with Product, Brand, Tech, and Science leaders to develop and execute our global partnerships strategy. The Strategic Growth Office is responsible for corporate strategy, partnerships, and M&A globally. The team works with a wide range of partners to help WW achieve its goal of becoming a wellness company. The SPM will work to identify new partnerships to pursue, negotiate deals, operationalize and manage the partnership, leading the strategy and coordinating with the cross-functional team.

Manager, L&D Delivery

Senior Director, Airport Affairs

Greater NYC Area
12 hours ago
In this role, you will responsible for growing CLEAR’s airport business and transforming airport relationships from vendor to strategic partner. You will introduce technology transformations from curb to gate to continuously improve our partnership with airports. Maintain relationships and negotiate contracts with airports.

Technical Product Support Specialist

Greater NYC Area
12 hours ago
As a Technical Product Support Specialist you will provide incident troubleshooting, replication, diagnosis, and tracking of advanced technical product inquiries. You will be a cross-department point of contact for technical issues that go beyond the scope of Tier 2 support teams across all areas of product. You will help the team triage with engineering to debug and patch issues while also improving platform features by presenting user stories to the Product team. Daily responsibilities will include customer feature request management and communicating complex technical issues and solutions with customers in the queue.

Customer Operations Advisor

Head of CRM

Corporate Development Associate

Zendesk Administrator

Zendesk Administrator

Load 2 more jobs6 jobs at Squarespace

Senior Manager, Ad Operations

The Trade Desk
Greater NYC Area
14 hours ago
WHO WE ARE LOOKING FOR: We are looking for a Senior Manager, Ad Operations to join our Inventory Partnerships team. We are looking for a candidate with operational experience to help further develop, streamline and troubleshoot workflows relating to our publisher deals and partnerships. WHAT YOU WILL BE DOING: Become an expert on The Trade Desk’s Publisher Management Platform Work closely with the Publisher Partnerships team to understand new

Senior Site Reliability Engineer - Network Operations

Senior Director, Strategic Accounts

Lead Director, Client Strategy

Application Support Coordinator

Load 1 more jobs5 jobs at The Trade Desk

GM, Events

CB Insights
Greater NYC Area
15 hours ago
Create a strategy and plan for a unique and hard-hitting series of events. Develop and manage direct P&L of the events business (ticket sales & ancillary revenue streams) along with goals around platform retention and new sales. Own and execute all aspects of events, including: Developing a compelling content strategy. Driving attendance. Creating compelling, memorable events. Work closely with research, sales and marketing leadership as needed to ensure alignment on strategy and execution of events. Retain, attract, hire and lead exceptional talent.

VP Digital Distribution

Discovery Digital Media
Greater NYC Area
2 weeks ago
The VP of Digital Distribution will develop and execute strategies for distribution of Discovery’s digital media offerings across digital platforms including OTT, mobile and more. This person will be responsible for negotiations with digital partners (including digital MVPDs, SVOD providers, device manufacturers, pay TV partners and wireless carriers...

Technical Support Manager, Platform

Greater NYC Area
19 hours ago
Manage a queue of cases about the Vimeo platform, escalated from our remote teams. Respond to users in a prompt and professional manner. Vet and ticket bugs reported by users and staff. Assist in documenting troubleshooting procedures for technically complex site features. Track feedback about platform product pain points and feature requests. Contribute to reports about recent platform product launches. Be a fantastic liaison for Community team when collaborating with internal teams.

Director, Account Management

Zendesk Systems Administrator and Analyst

Customer Success Manager

Greater NYC Area
19 hours ago
Customer Success Manager New York, New York We are looking for a US - Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company.   The US - Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,010
Min: $35K
Max: $150K
Office Manager $60,600
Min: $40K
Max: $88K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,667
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $84,766
Min: $12K
Max: $145K
Operations Manager $86,517
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $103,167
Min: $86K
Max: $120K
Director of Operations $122,310
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $181,000
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $218,216
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

NYC Startup GuidesSEE ALL

Best Companies to Work for in NYC
Best Software Engineer Jobs in NYC
Coolest Tech Offices in NYC
Best Sales Jobs in NYC
Best Benefits at NYC Tech Companies
Best Data Analyst & Data Science Jobs in NYC
Best Design Jobs in NYC
Best Marketing Jobs in NYC
How to Get a Job in NYC Tech
Women in NYC Tech
Top NYC Startup Funding Rounds
Your Guide to Cybersecurity in NYC
Live your purpose. Work your passion.