Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

188

Head of Customer Service - US

N26
Greater NYC Area
17 hours ago
+11
As Head of Customer Service - US, you will lead the way in building and delivering best-in-class customer service in the US, our newest market, taking full charge of our customers’ journey and ensuring only the best is provided at every customer touchpoint.

IT Compliance Manager

Trialspark
Greater NYC Area
1 day ago
+20
Trialspark is a technology company that brings new treatments to patients faster by reimagining the clinical trial process.Today, a clinical trial can cost more than $100M and take 10 years to complete, bottlenecking the development of new treatments for patients. We’re fundamentally changing how trials are run, rethinking the trial process both from a technology and operational perspective. Job Description Our Quality Assurance (QA) team at

Customer Experience Specialist

Bitly
Greater NYC Area
1 day ago
Our free Bitly product has millions of users, from individuals to corporations. Whether it’s a small or large request, we want our users to have the best support. This role will work hand-in-hand with numerous departments within Bitly, and will work extremely close with our sales team to identify new opportunities among our free users. About You:

Programmatic Technical Account Manager

Ogury
Greater NYC Area
1 day ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Account Manager @ Altru

Techstars NYC
Greater NYC Area
1 day ago
Altru is looking for our first dedicated Account Manager to support our growing list of enterprise clients. This is a unique opportunity to get a front-row seat at a high-growth startup working with some of the most well-known logos in the world. You will learn from proven startup veterans in a B2B environment working on an exciting product that is transforming an industry. As a member of the Growth team, you will work with our Head of Growth and

Sr. Operations Manager @ Enertiv

Techstars NYC
Greater NYC Area
1 day ago
Enertiv seeks a highly qualified Operations Manager to join our growing team. This role will be responsible for managing project implementations and scaling our deployments nationally. The Operations Manager will coordinate with a range of stakeholders including: clients, subcontractors, field technicians, project engineering and management. The individual is also responsible for developing a plan of action for all potential projects in the

Executive Operations Coordinator

Custora
Greater NYC Area
1 day ago
+15
Custora is a fast-growing 50+ person team looking to improve coordination across teams and company leadership. As we prepare for this growth, it’s critical we work hard to keep the team aligned with company goals and priorities.  There are a number of things we’d like to improve to help us reach those goals — executive meetings, board meetings, all-company meetings, cross-team meetings, email updates when meetings aren’t necessary, and so on. Ea

Customer Success Specialist

SchoolMint
Greater NYC Area
2 days ago
SchoolMint is an online enrollment and communications management parent-school platform used by nearly 6,000 schools across the country. The Customer Success Specialist will focus on helping schools realize the value they can get by adopting SchoolMint for their schools and parents. The Customer Success Specialist will be responsible for ensuring schools and parents have a happy and successful experience with SchoolMint. The position will manage

Customer Educator

Teachable
Greater NYC Area
2 days ago
+21
Work with the Customer Care team to resolve email tickets and live chat requests on-time and with gusto. Become an encyclopedia of knowledge about how Teachable works and what can be accomplished. Explain processes and assist our instructors in a concise yet thorough manner. Influence the direction of Teachable.

Customer Success Manager

Knotel
Greater NYC Area
2 days ago
+18
Reporting into the Head of Customer Success, the Customer Success Manager will work with new and existing Members to ensure they achieve success in their partnership with Knotel throughout their full customer lifecycle. S/he/they will collaborate with members to address their evolving office needs, strive to increase retention, reduce churn and drive sales. What You’ll Do Ensure Members’ needs are met through their full lifecycle including post

Sales Operations Analyst

Namely
Greater NYC Area
2 days ago
+24
We're looking for a Revenue Operations Technology Lead to join our team and be responsible for scaling the processes and systems behind our go-to-market efforts. You will help us drive alignment and productivity across our Marketing, Sales Development, Sales and Post Sales teams. You’ve supported a quickly growing SAAS go-to-market team and understand best practices, how to leverage systems & process to help marketing & sales processes run smoothly and deliver the metrics and dashboards to manage and improve our processes. 

Executive Assistant

Business Operations Manager (Strategy and Operations)

Deal Desk Analyst

Benefits Consultant

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VP Digital Distribution

Discovery Digital Media
Greater NYC Area
2 days ago
The VP of Digital Distribution will develop and execute strategies for distribution of Discovery’s digital media offerings across digital platforms including OTT, mobile and more. This person will be responsible for negotiations with digital partners (including digital MVPDs, SVOD providers, device manufacturers, pay TV partners and wireless carriers...

CEO - Stealth Healthcare Startup

BCG Digital Ventures
Greater NYC Area
2 days ago
+12
We are looking for an exceptional CEO who is passionate about building businesses and teams to lead and own the end-to-end success of this disruptive startup.

CEO - Stealth Digital Senior Lifestyle Marketplace Startup

Head of Medical - Stealth Healthcare Startup

Stealth Beauty and Lifestyle Venture Account Manager in NYC

Account Management Specialist

Teachers Pay Teachers
Greater NYC Area
2 days ago
+24
About Us At Teachers Pay Teachers (TpT), we’re unlocking the power of educator-created content. More than 2 out of 3 of U.S. teachers come to TpT every year to get teacher-tested, engaging, and rigorous materials. What began as a humble exchange for teachers looking to share lesson plans has since exploded into an education powerhouse where teachers have created more than 3 million resources for all aspects of PreK-12 education. More than five

Community Support Specialists, Bilingual (German/E…

Meetup
Greater NYC Area
2 days ago
+26
Meetup's Community Support Specialists support millions of Meetup members, tens of thousands of Meetup organizers, and more than 200,000 Meetup groups around the world on just about every topic under the sun. To keep the Meetup ecosystem humming, Community Support Specialists trade emails with hundreds of community members every day: we answer questions, offer advice, hunt down bugs, enforce Meetup's terms of service, and serve as advocates for

Business & Sales Operations Analyst, Meetup Pro

Community Support Specialists, Bilingual (French/English)

Associate Client Support Specialist

Yext
Greater NYC Area
3 days ago
Yext puts business on the map. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face and digital interactions that boost brand awareness, drive foot traffic, and increase sales.  

Executive Assistant

Senior Client Success Manager, Enterprise

Client Success Manager, Enterprise

Implementation Manager

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Customer Care Lead

Aircall
Greater NYC Area
3 days ago
+11
Aircall’s mission is to transform the business phone industry!   Aircall is an advanced cloud-based phone system that easily integrates with CRMs, support, and SaaS tools, giving users all the context they need to close more deals and deliver superior service. With no hidden fees and no hardware to manage, Aircall gets deployed and is operational in a matter of minutes. By redefining the idea of a business phone operator, Aircall has convinced

Customer Service Associate

Talkspace
Greater NYC Area
3 days ago
+22
Your primary motivation will be to make sure that every user interaction with Talkspace leaves our users feeling happier than when they arrived. The Customer Care role will entail prompt, empathetic, and helpful responses to user and therapist support inquiries. You will be expected to follow existing support processes where they exist, and suggest and implement new processes where they are missing or lacking. Your support will help users with our web and mobile apps, frustrations with their therapist or the service, and billing issues.

Senior Network Automation Engineer

The Trade Desk
Greater NYC Area
3 days ago
+16
WHO WE ARE LOOKING FOR: Raise your hand if you LOVE ads! Yeah, we feel the same… So come be part of the solution, by joining the team that is changing the face of advertising for the better. Founded by the pioneers of real-time bidding (RTB), The Trade Desk has become the fastest growing demand-side platform (DSP) in the industry by offering agencies and their advertisers a best-in-class technology platform that focuses on delivering meaningful and relevant engagement with consumers.

Publisher Partnerships Director

Senior Manager, Inventory Operations - Connected TV

Office Manager

Manager, Regional IT Operations

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Technical Support Engineer

Flatiron Health
Greater NYC Area
3 days ago
+13
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Associate Account Manager

EMR Integration Engineer (Technical)

Operations Associate (Revenue Cycle)

Senior Manager, Abstraction Operations

Partner Solutions Associate, Life Sciences Partnerships

Director, Regulatory Policy

IT Support Manager

Customer Support Associate

Senior Manager, Clinical Abstraction Workforce

Technical Support Manager

Associate, Life Sciences Partnerships

Customer Communications Specialist/Manager

Clinical Abstraction Manager (RN, NP or CTR)

Operations Associate, Quantitative Sciences

Associate Clinical Director (NP, PA or RN) (New York & San Francisco)

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Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $52,045
Min: $31K
Max: $80K
Operations Associate $55,694
Min: $35K
Max: $150K
Office Manager $56,850
Min: $40K
Max: $75K
Technical Support $65,943
Min: $48K
Max: $80K
Sales Operations Analyst $69,857
Min: $30K
Max: $119K
Client Success Manager $72,700
Min: $40K
Max: $110K
Desktop Support $73,000
Min: $44K
Max: $118K
Operations Manager $87,033
Min: $50K
Max: $125K
Business Analyst $87,048
Min: $65K
Max: $145K
Business Intelligence Analyst $87,156
Min: $55K
Max: $125K
Marketing Operations Manager $88,000
Min: $67K
Max: $116K
Customer Support Manager $90,333
Min: $61K
Max: $114K
Sales Operations Manager $99,250
Min: $86K
Max: $118K
Senior Business Analyst $99,722
Min: $80K
Max: $130K
Director of Operations $126,208
Min: $55K
Max: $200K
Director of Customer Success $136,800
Min: $98K
Max: $208K
Vice President of Operations $174,667
Min: $102K
Max: $220K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $217,819
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+12
Digital Media, Software

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