Sales Development Representative

| Greater NYC Area

Overview

Smartling is a Deloitte Technology Fast 500 awarded SaaS company based in Time Square, New York City. Smartling uses cloud based technology and data to improve language translation and localization outcomes.

Smartling’s sales development team is a group of highly motivated sales professionals whose focus is to source and engage with high potential prospects. As the first point of contact with potential customers, you will qualify active buying interest and be a critical part of the bridge between marketing and sales to ensure new customer acquisition is consistent, high quality and frictionless.

What’s in it for you

  • Become a rockstar sales representative via regular and structured coaching and training.
  • You will learn the techniques and skills necessary to get yourself in any door, with anyone, anywhere!
  • Develop your core foundation and launch your career as a SaaS sales professional.
  • Work in a fast-paced technology company in midtown Manhattan.
  • Sales performance incentives for fun (SPIFFs!).

Tasks at Hand

  • Work alongside marketing and sales to source and engage with high potential prospects and companies.
  • Develop and execute outreach strategies via email, phone and social channels.
  • Generate curiosity with potential customers by clearly articulating Smartling’s value proposition.
  • Act as a consultative partner for potential customers; fielding questions and handling objections.
  • Once prospects have been qualified and a fit has been identified, execute a hand off to Account Executives.
  • Diligently record and manage prospect and company information in Salesforce.com.
  • Become a Smartling expert, maintaining an in-depth knowledge of the product, competitive positioning and industry trends.
  • Be a Smartling ambassador at industry events and conferences.

Must Have

  • Interest in sales as a career.
  • Track record of top performance in a competitive environment.
  • A natural passion and curiosity for fast-paced technology.
  • Clear communicator with a deep sense of empathy.
  • A self-starter who loves problem solving and teamwork.
  • Excellent written communication skills.
  • Bachelor’s degree.
  • 1-2 years customer facing experience.

Nice to Have

  • Working knowledge of sales and marketing tools e.g. Salesforce.com, Linkedin.
  • Prior experience within a fast paced technology company.

You Are

  • Results-focused. Motivated, hard working and ready to level up to your career goals.
  • Curious: You’re a “forever learner” with an insatiable desire to gain new skills and knowledge.
  • Enthusiastic. A fun and energetic co-worker.
  • Customer-focused. Passionate for client success at all times.
  • Detail-oriented. Have excellent time management and organizational skills.
  • A team-player.  Who gets excited by a fast-paced, high-energy environment.

What matters to Smartling?

To help our clients grow their businesses and to help you grow as an individual both professionally and personally.

  • Competitive salary and Employee Stock purchase plan.
  • An opportunity to learn and advance your career.
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – Flexible PTO.
  • Company paid medical/dental/life insurance.
  • Commuter Benefits.
  • Convenient office in the middle of Manhattan.
  • Team outings (Baseball games, happy hours, etc.)

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM

Location

We are centrally located in the Garment District, near most Subway lines, PATH, and Port Authority. Close to lunch spots and happy hours after work.

An Insider's view of Smartling

What’s the vibe like in the office?

Culture is a strong part of Smartling's appeal, and working with a collaborative team that I enjoy being around makes my work day so much better. Our leadership team takes initiative to ensure everyone's work experience fits their own personal goals, and provides us with opportunities to bond in our department and across teams.

Albany

Customer Success Manager

How do you collaborate with other teams in the company?

Collaboration happens every day at Smartling. We use every method and tool available. We are flexible and embrace new technology. We have numerous meeting rooms for face-to-face chats here in NYC and I can launch video conferences from my laptop. I can even install and try new apps as needed.

Eric

Sr. Director, Product Development

What makes someone successful on your team?

Being coachable and having a positive attitude are the two most important factors. Asking for help shows that you're willing to learn. Every day is a learning experience for me and I love it! As with anything in life, it's important to have a positive energy and show up with a winning attitude.

Hai Yen

Sr. Sales Development Rep

What is your vision for the company?

Being a Smartling means being part of a community of incredibly smart and driven individuals, but also being part of a tribe that really enjoys each others company. We get together at least once a month for anything from bowling to company picnics to baseball outings. I like to describe our culture as "work hard, play hard".

Annette

Head of Marketing

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.

Jose

Sr. Account Executive

What are Smartling Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
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