Network Account Manager

| Greater NYC Area

About the position

TrialSpark is a digital health company that accelerates the discovery of new treatments for patients by reimagining the clinical trial process. Today, clinical trials are incredibly inefficient. A single clinical trial can cost more than 100 million dollars and less than 10% of clinical trials are completed on time. Our mission is to bring treatments to patients faster by addressing these inefficiencies.

We do this by partnering with physicians to enable them to run clinical trials within their existing practices. Using TrialSpark’s existing technology platform, equipment, and staffing - physicians can conduct clinical research and provide patients with access to potentially transformative therapies.

Core Responsibilities will include:

  • Building and maintaining strong, long-lasting relationships with TrialSpark network physicians
  • Onboarding and training all new physicians
  • Supporting the study feasibility team in order to get physicians the ideal studies based on their patient panel composition and research interests
  • Organizing, streamlining, and project managing complex issues to ensure the success of physicians in our network
  • Working with internal teams to improve processes, with an eye toward creating a better physician experience

Relevant Experience

You’d be a great fit for this position if you:

  • Have 2+ years of professional experience in an Account Manager or similar client-facing role (healthcare is a plus!)
  • Have a Bachelor’s degree
  • Are passionate about startups and entrepreneurship. You like to create things from scratch and can operate effectively in fast moving environments.
  • Are an effective communicator and thrive in customer-facing roles.
  • Are detail-oriented and thorough. You are used to double- and triple-checking your work.
  • Are organized, persistent and empathetic. You consistently follow-up on tasks and aren’t afraid to track down people you need to help solve problems.
  • Are passionate about providing great experiences and quantifying your results.

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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