Head of Lifion Implementation

| Greater NYC Area

We are building the next-generation human capital management platform and want to redefine how HCM systems are implemented. The Lifion program is seeking a seasoned, dynamic, action-oriented implementation senior leader who has experience leading a team of high-performing strong implementation leaders.  The successful candidate should be excited to build out new processes and have ultimate ownership for all Lifion client implementations.

Responsibilities:

  • Own and deliver entire Lifion client implementation ‘book of business’ on time, within scope and in a way that meets and exceeds client expectations
  • Become an expert in the Lifion product and use that knowledge along with industry expertise to continuously drive improvements in implementation methodoloty
  • Rigorously and continously evalutate implementation tooling across the implementation process and drive deployment and adoption of best in class tooling
  • Create a structured mechanism for RnD and Product teams to consume and act on feedback that ‘productizes’ implementation process
  • Work closely with product and R&D to drive ‘as-is vs to-be’ enterprise system analysis for large enterprise clients
  • Create and drive change management initiatives across large enterprise clients, e.g. phased multi-year rollouts, large scale training and client enablement
  • Grow and mentor a team of teams with strong leaders that will scale across multiple locations (domestic and international) as our book of business gets more diverse, complex and global

Specific Hiring Characteristics/Targets:

  • Deep expertise in large scale enterprise implementations, HCM industry or releated is a plus
  • Experience growing and structuring a fast-moving, globally distributed team
  • Proven experience in creating and driving complex change management initiatives across demanding enterprise clients
  • Obsession with continuous improvement, automation, tooling and process optimzation - all with an eye to reducing implementation costs and improving client experience

Requirements:

  • Bachelor’s Degree or equivalent work experience
  • 9-11 years of experience in B2B environments leading implementation teams
  • Enthusiasm for Human Capital Management and making clients successful a must!
  • Up to 25% travel to client sites to work with senior client stakeholders
  • Commitment to Lifion’s mission and values
  • Candidates can be located in New York, NY, Parsippany, NJ or Alpharetta, GA
Read Full Job Description

Location

Our office is a converted loft space in Chelsea steps away from shopping, galleries, coffee, and great food (that is, if you want to skip free lunch).

An Insider's view of Lifion by ADP

What are some social events your company does?

There are lots of events constantly going on at Lifion! From meetups to tech talks to our weekly Thursday happy hours, there's a good mix of work and play. We also do outings: in my one year of working here we’ve done laser tag, Barcade, happy hour on a boat, the vessel, a picnic in central park, escape the room, VR world, and more.

Kelsey

Application Developer

What's the biggest problem your team is solving?

The People Ops Team is in full swing for FY19 Performance Reviews. It's an exciting time for the business, but requires a lot of backend work & support for our associates. We're drafting communications and timelines for management & associates, and creating the right process to gather ratings and self-assessments for a great associate experience.

Quinton

Director, People Operations

How has your career grown since starting at the company?

I have been able to work with many different teams since I started here and have grown tremendously. I have worked with new product teams, Reliability teams and now work with Security and Compliance teams. This experience has enriched my technical and product knowledge, and I get to be part of the teams which are solving complex business problems.

Gargi

Technical Program Manager

How do you empower your team to be more creative?

Creativity is best fueled by collaboration, and has two simple ingredients: First, you hire passionate & talented people, people who care about users and who want to solve meaningful complex problems. Then, you support a culture of openness, with every designer constantly sharing their best ideas across the whole org. That's how creativity thrives!

Chris

Head of UX

What makes someone successful on your team?

Success on our team is enjoying ownership over our work while staying open to suggestions. We have an open-door policy to share knowledge with one another, strengthening us individually and as a team. We check our egos at the door and are lucky enough to be surrounded by people who feel like family more than coworkers.

Sam

Software Engineer

What are Lifion by ADP Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
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