Director of Sales

| Greater NYC Area

Want to help people get the financial protection they need — and feel confident in their choices? Policygenius is a NYC-based tech startup that makes it easy to compare and buy all types of insurance online. Since 2014, we’ve become the nation's leading insurance marketplace, raising over $52 million of venture capital and helping more than 5 million people get vital coverage for their families.

We're growing rapidly and looking for people with grit, great attitudes and creative problem-solving skills to join our powerhouse team. Come see why we’ve been voted one of INC's best workplaces two years in a row!

About the role...

Do you love building and scaling high-growth sales organizations while iterating on optimal processes and maintaining quality performance? Are you energized about motivating and developing a highly productive team? We’re looking for an experienced leader with a natural sales mindset to help grow the inside sales function of our Life Insurance business.

As the Director of Sales, you’ll scale, hire, and manage the Life Insurance sales function that supports the expansion goals of our business and serves the needs of our life insurance customers. We’ve built a strong foundation for a productive and growing inside sales team and are seeking a new leader to continue driving us towards success. Reporting into the VP of Life Operations, you’ll work collaboratively to develop a long term sales strategy to move Policygenius forward on its ambitious plan to become a leader in fintech.

You will...

  • Lead a team of sales managers and high-performing life insurance advisors to design and set aggressive daily, weekly, and monthly targets and drive execution towards key performance metrics
  • Own all aspects of people leadership and success in the inside sales org: recruiting, onboarding, training and continuing education, licensing, performance management, compensation, career development, team structuring, staffing forecasting, scheduling/timekeeping, day-to-day tactical coaching and mentoring
  • Proactively identify and problem-solve issues related to lead conversion, quality, capacity and service levels
  • Collaborate with key stakeholders and partners to develop, champion, and launch new processes and initiatives to prepare the Life Sales team for scale
  • Create a values-oriented team environment that rewards achievement, accountability and teamwork
  • Develop and own the inside sales “playbook” for the company, including: multi-channel contact strategy for inbound leads, outbound and inbound call procedures and scripts, team workflows, escalation procedures, hours of operations, up/cross-selling, and quality assurance
  • Provide timely and accurate executive-level reports of inside sales performance and forecasts of org needs
  • Working with the VP of Operations, develop and execute the inside sales strategy to support growth and new product offerings

You have...

  • 10+ years experience at a growth-stage tech or financial services company; proven track record of individual sales achievement
  • 5+ years of leadership experience managing, training, and scaling a high-performing inside sales team in a high growth environment while recruiting and hiring top talent
  • The ability to communicate, motivate, inspire and build trust with front line team members, direct reports, peers and executive leadership while demonstrating empathy, honesty and integrity
  • Passion for coaching and mentoring on sales and customer engagement skills (e.g., empathetic listening, objection-handling, consultative selling, closing)
  • Demonstrated success forecasting, setting goals & objectives, analyzing data and measuring sales performance to improve sales effectiveness
  • Strong collaboration and decision-making skills and the ability to prioritize multiple objectives while meeting tight deadlines
  • The ability to operate both strategically and tactically, and know when to toggle between the two
  • Excellent organization, attention to detail, and self-motivation to independently plan and manage projects & budgets with a tight focus on execution

You’ll get...

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Flexible PTO
  • Training, mentorship and coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship
  • Some fun surprises when you join… (Shhh… It’s a secret!)
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
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    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SketchDesign
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    • Respondent.ioDesign
    • Usertesting.comDesign
    • ZeplinDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClubhouseManagement
    • IterableEmail
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Location

In the heart of the Flatiron district! Conveniently located near several NYC subway stops, the NJ Path train, and a short walk to Penn Station.

An Insider's view of Policygenius

What’s the vibe like in the office?

Think: startup meets productive adult office. The fridge is stocked with La Croix and there's usually a dog or two running around, but there's no ping pong. Everyone works hard and takes the job seriously. Strict "no chuckleheads allowed" policy. People are cool and from a really wide range of backgrounds.

Adam

Senior Product Manager

What kinds of technical challenges do you and your team face?

All of the normal challenges of building a modern (fairly cutting edge actually, if I do say so myself), scalable tech stack, just with the added twist of integrating with a bunch of fairly archaic APIs. The insurance industry historically isn't exactly a bastion of modern technology, but we're doing our darnedest to change that.

Trevor

Senior Software Engineer

What makes someone successful on your team?

Teamwork and problem-solving go a long way on my team and at Policygenius overall. I would say that individual ideas are not only supported but more importantly, encouraged. I'm consistently challenged, but always learning; our environment promotes both individual and professional growth. I'm looking forward to moving to the next level!

Masuda

Customer Success Associate

What is your vision for the company?

Our vision for Policygenius is to be the go-to consumer platform for insurance and financial protection. What Expedia did for travel, we're doing for financial protection. We're already the top platform for under-50 consumers for life insurance and disability insurance, and we're excited to expand that to new categories in 2019!

Jen

CEO

What's something quirky about your company?

So many team members have really interesting stories about their time before Pg. We’ve got trivia champions, ex-magicians, chicken bag experts, and even someone who used to be Madonna’s assistant. It’s all story-telling gold.

Justin

Chief Design Officer

What are Policygenius Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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