Oh Snap!
This job is no longer active - but you can still view the details below.

Account Manager

| Greater NYC Area

Company Description

Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous.

At Attune, we’re changing small business insurance in a big way.

At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers hundreds of questions (seriously), our sophisticated platform aggregates the necessary data from different sources, and then uses incredibly advanced analytics to create tailored products that can be delivered in mere minutes, not days or weeks.

We are at the beginning of our journey and are looking for innovators who are curious and excited to drive change.

Backed by Two Sigma, AIG, and Hamilton Insurance Group, we have the horsepower and partners to make a big impact. Unlike other start-ups, Attune has the funding, expertise, and support to modernize and move quickly. If you are energized by making the complex, simple; the time consuming, easy; and the antiquated, tech-enabled, we want you on our team.

Disrupting an industry through data, technology and speed isn't easy – but the challenges we’ll tackle together are some of the most rewarding you’ll experience in your career.

Job Description

We are looking for a smart, driven person who will be responsible for growing our business by driving production and customer success outcomes including retention, product adoption, and relationship expansion. Reporting to the Head of Revenue, you’ll be using your years of client experience to work closely across Attune’s functions to help build process and strategize Attune’s client relationships. You will be the main point of contact and your clients’ advocate across the Attune organization

Responsibilities

  • Implement consistent and repeatable processes, systems, and standard methodologies for the onboarding and ongoing support of clients; continue to push the bar for satisfaction.
  • Recognize and respond to opportunities and issues from your client base while working across functions – Product, Analytics, Technology, Customer Care - to increase funnel conversion, drive product expansion, improve the customer experience, and resolve issues.
  • Working with Analytics and Product teams to create and drive utilization and monitoring of sales and service dashboards that will improve conversion rates. 
  • Act as subject matter expert for Attune products, technology platform and services while staying on top of industry and competitor trends.
  • Conduct product and platform training for existing customers and support onboarding of new Attune producers.
  • Meet revenue requirements and upsell growth opportunities

Qualifications


  • You have a proven track-record of fostering, growing and managing client relationships.
  • You have 3+ years of progressive experience in insurance
  • You have a strong technical background and financial acumen to support account P&L management
  • You have a data-driven approach to understanding and optimizing user experience.
  • You have exceptional communication skills with ability to interface at a C-Suite level and with individual contributors. 
  • You have strong interpersonal skills and are capable of building relationships to drive success.
  • You may be required to travel regularly throughout the United States to onboard and visit client offices.



Additional Information

What we offer you:

  • An opportunity to change the small business landscape.
  • A great working environment that lives continuous improvement and encourages sharing ideas and taking risks to find better ways of doing things.
  • A culture that promotes great relationships both inside the office and outside through activities in our community and company sponsored intramural clubs and events.
  • Equity compensation.
  • Medical and 401(k) matching from day one.
  • Fully stocked kitchens with free snacks & drinks.

Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
 

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Angular 5Frameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

40 Exchange Place, New York, NY 10005

An Insider's view of Attune

What’s the vibe like in the office?

With one word, it would be "fast-moving." The culture is incredibly collaborative, with everyone relying on each other to drive company growth. Teamwork and adaptability are table-stakes. Your efforts will truly have an impact on the direction of Attune. All employees rely on each other, and feed off of each others' energy.

Brett

Sales Development Representative

What projects are you most excited about?

My favorite thing is to help our team members to prep for meeting materials. Sometimes we need a full report with charts and visual aids, but a lot of times just a few bullet points. It’s amazing how we can work across teams to connect the dots and interpret the metrics and make it into an inspiring story to highlight Attune’s success.

Kelly

BI Analyst

What are Attune Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $2000 annualy for continuing education.
Paid industry certifications
More Jobs at Attune11 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Operations
Product
Sales
Content
Product
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Developer
new
New York
Sales
new
New York
Operations
new
New York
HR
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York