Senior Security Program Manager

| Greater NYC Area

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

We’re looking for an experienced senior level security Program Manager to oversee the execution of large, complex programs across multiple teams, functions, and departments. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Some Challenges You’ll Tackle

  • Coordinate and track individual projects, programs and initiatives that support company strategic plans and product/services roadmap to drive business results.  Foster an environment of collaboration, partnership, customer focus, quality, excellence, urgency, accountability, continuous improvement, and innovation. Define expectations and metrics and monitor performance.
  • Manage delivery of complex security projects in a diverse matrixed technology environment with multiple stakeholders and multiple resource pools.
  • Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.
  • Develop strong partnerships with business and functional leaders to drive focus on strategic program business objectives and optimize program throughput.
  • Manage project operational aspects, scope, change management, and track scheduled progress through the appropriate metrics to meet changing needs and requirements.
  • Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with stakeholders to develop program plans, including roadmap, dependency identifications, and resourcing plan.
  • Communicate clearly and effectively to executive leadership and business stakeholders on the plans, status and critical issues. Escalate urgent issues appropriately and driving them to closure in a timely manner.
  • Prepare and present regular status updates for the initiative, including roadmaps, project timelines, and action plans.
  • Partner with Finance to align on process improvements, including capital accounting procedures and budgeting.
  • Communicate clearly and effectively to executive leadership and business stakeholders on the plans, status and critical issues. Escalate urgent issues appropriately and driving them to closure in a timely manner.
  • Prepare and present regular status updates for the initiative, including roadmaps, project timelines, and action plans.
  • Partner with Finance to align on process improvements, including capital accounting procedures and budgeting.

You Should Have

  • Enthusiastic: You’ll need an optimistic, charismatic and outgoing personality in order to lead by influencing others and you’ll be a key part of making our workplace fun and energetic.
  • Motivational: You’ll need the ability to motivate others by demonstrating a clear purpose for the team and how their work fits into the company’s strategy, while facilitating a sense of autonomy and creating an environment where people can continue to master their craft through professional development. You must be willing to hold teams accountable to our vision and values.
  • Adaptable: You’ll have the ability to dynamically adapt to shifts in priorities and projects, resolving contention and solving problems across technology and our business partners.
  • Transparent: Your management style must be honest, transparent and authentic and you need the ability to build relationships and trust quickly.
  • Critical thinking: You must be able to ensure that the programs we release will positively impact our business and not be afraid to be a voice of reason and authority when a product is not ready in the face of external pressure to hit a specific timeframe.

 

Bonus points for...

  • Knowledge of key security areas such as Risk Analysis, Policy Creation, and Auditing.
  • Knowledge of Security Best Practices pertaining to Network, Server, Database, Web Services, Identity Management, Access Management and Event Management.
  • Experience with security penetration testing, tools, and security portfolio management. Experience with implementation of security tools, management, and monitoring of security systems.
  • Solid understanding of information technology core areas including; operating systems, network security, application architecture, firewall/IPS operations, Active Directory, malware and vulnerability prevention controls and best practices.
  • Knowledge of published security standards and risk management processes including internal audit and information security management.
  • Ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action.
  • Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Expert relationship building and partnering skills, negotiation and consensus building.
  • 5 + years of experience as a Program Manager within a technology or e-commerce organization.
  • Solid understanding of different software development lifecycle models and expert knowledge in agile and traditional principles, with the ability to blend processes to find the right fit for technology and our business.
  • Experience working with Security and Compliance related projects, including PCI and SOX Compliance and regular audits.
  • Ability to communicate at all levels of the organization, with public speaking expertise presenting at meetups and conferences.

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options, and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Competitive salaries and a 401(k) plan with employer matching. $18 per week to use on the Grubhub website. Restricted stock units for all team members. Learning and development opportunities. Flexible vacation time, paid holidays, and company outings. Casual dress code and private roof top deck.

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