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Senior Manager, Global Customs and Trade Compliance

| Greater NYC Area

This individual is charged with developing, implementing, and monitoring an import/export trade compliance program considering our global inbound and outbound flows of raw materials through finished goods to customers. Key countries and regions include US, Canada, UK/ Europe, China, and Asia. Work cooperatively and proactively across functional areas to ensure compliance with all import and export laws, rules and regulations. Must have a working knowledge of import and export practices, customs regulations, harmonized tariff schedules, and import VAT rules. Must be analytical and detail oriented with strong communication skills, both verbal and written.

About the Team

The global Logistics team oversees the flow of our product from point of supply to our end customers worldwide. We manage a global network that aims to provide best-in-class service to all stakeholders. At Harry's, we're incredibly ambitious, and we've got big plans for the future. We’re fortunate to have all the benefits of a start-up - think fast-paced dynamic work culture, lots of autonomy and hyper-growth- along with the resources and stability that comes with being part of an established global business.

We live and breathe our values, and we strive to work collaboratively every day. Our NYC office is located in Tribeca and yes, as a start-up we have unlimited coffee, snacks and as many free shaving products as you require! And don’t worry, facial hair is allowed here at Harry's. We got you. 

What you will accomplish:

  • Assess current state of import and export operations, process, and compliance
  • Create and implement internal policies and procedures that ensure company-wide compliance with U.S. and international customs regulations, shipping requirements, and trade laws
  • Develop roadmap to drive improvements in import/ export compliance policy, process, and systems
  • Responsible for developing and implementing training materials, SOP’s, and work instructions to support trade compliance requirements
  • Responsible for the correct classification of Harry’s products in accordance with the global Harmonized Tariff System and regional export regulations (ECN) as well as Country of Origin determination
  • Participate in/lead 3rd party service provider/ customs broker reviews and evaluations
  • Stay current on import and export regulations and other applicable governmental initiatives that may impact existing and/or future requirements
  • Lead regional/global projects for process improvements, KPI/metrics definition, and reporting
  • Conduct internal audits and service provider audits to determine import and export compliance and develop corrective actions. Support external audit activities as needed
  • Support cross-functional global trade compliance training activities
  • Serve as a liaison to the leadership team regarding customs questions, direction and strategies
  • Demonstrate leadership with internal and external stakeholders in the execution of projects and to achieve performance goals; Engagement in high-performance culture

This should describe you:

  • 7+ years of import/export operations experience with focus on trade compliance, prior disclosures, and internal/external audit activities.
  • Experience leading cross functional teams in business-wide initiatives
  • Familiarity and understanding of Export Management Systems (such as SAP GTS).
  • Familiarity with US FTR, EAR and CBP regulations.
  • Ability to identify and resolve complex problems that arise in relations to trade compliance activities.
  • Comprehensive knowledge of trade compliance regulations and requirements in the US, EMEA, and Asia regions.
  • Strong knowledge of Incoterms.
  • Sense of urgency with bias for action. A high level of motivation, discipline mindset, and self-starting capability required to achieve aggressive expectations.
  • Strong communication skills and record of effective collaboration across different internal and external stakeholders
  • Proven ability to build enduring professional relationships with local partners and service providers leading to outstanding performance.
  • Strong track record of delivering best in class service levels, innovating and adopting new technologies to drive import/export trade optimization and compliance posture.
  • US Customs Broker’s License is a plus.

Here's who you'll work with:

  • Reporting to Director, Global Logistics
  • You will work cross functionally with many teams including but not limited to supply chain, legal, finance, distribution, manufacturing, and R&D.

About Harry's 

Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • BrazeEmail

Location

West SoHo is cool without being pretentious, convenient and accessible, and nowhere near Times Square!

An Insider's view of Harry's

What are some social events your company does?

Inspired by the Winter Olympics, we're currently holding our own Harry's Olympics. It's completely ridiculous and incredibly fun! We also have happy hours, breakfasts, lunch and learns, and team offsites. I love joining smaller groups that connect me with people I don't work with everyday.

Maia

Senior Associate, Creative Projects

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

How do you make yourself accessible to the rest of the team?

Besides working in an open office (where I’m quite literally always accessible), each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

CEO

What are Harry's Perks + Benefits

Harry's Benefits Overview

At Harry's we're committed to providing our team with a benefits package that enhances the well-being of our employees and their family, both now and in the future. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

Culture
Volunteer in local community
We participate in local events such as charitable races and local school events!
Partners with Nonprofits
Some of our partners include: Headstrong, which provides mental health care for military veterans and their families; Stop Soldier Suicide; CALM, and City Year.
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
Unconscious bias training
We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability Insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental Benefits
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision Benefits
Our vision plan has Warby Parker as an in network provider!
Health Insurance Benefits
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Life Insurance
Wellness Programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Retirement & Stock Options Benefits
401(K) Matching
Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
Company Equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Vacation & Time Off Benefits
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time.
Paid Volunteer Time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid Holidays
10 company-paid holidays per year.
Perks & Discounts
Casual Dress
Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
Commuter Benefits
We offer pre-tax commuter benefits through WageWorks.
Company Outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Stocked Kitchen
Other snacks and drinks are provided, not to mention cold brew on tap.
Some Meals Provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Happy Hours
Join the #happyhours slack channel to plan the next casual outing!
Fitness Subsidies
We give $150 a quarter towards health and wellness.
Professional Development Benefits
Lunch and learns
Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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