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Partnerships Manager, Agency

| Greater NYC Area

About the Role

The [email protected] enables brands to understand and engage their target consumers, online and offline, at hospitality venues throughout the world. Working in direct partnership with its venue operators, the [email protected] has created programs tailored to connect brands, consumers, and venue partners in a more meaningful and authentic way. Together we’ve reimagined what great hospitality looks and feels like across the entire guest journey.

We are seeking a Partnerships Manager to support the Agency. You’ll be a key stakeholder to Agency program sales, execution and reporting processes, and will take a leading role to provide our brand clients with powerful, actionable insights across trend-leading dining and nightlife venues.

What You'll Do

  • Become a product expert on the SevenRooms platform in order to program, monitor and track Agency campaigns
  • Build and enhance relationships with venue partners that participate in Agency programs
  • Conduct staff trainings with venue partners
  • Communicate regularly with venue partners to track program status, resolve issues, and improve program visibility and success
  • Construct and analyze comprehensive reporting for brand and venue partners and present findings to clients
  • Contribute to the continued optimization of our tracking abilities
  • Oversee and develop the Agency’s CRM database
  • Own entire process of powering brand experiences
  • Design and roll out qualitative surveys for guests that attend Agency events
  • Attend Product/Engineering/Strategy meetings to be informed of upcoming innovations and features, and to report in about possible Agency needs
  • Partner across all LOBs within the company, including Customer Success, Sales, Product and Finance to garner support and coordinate a variety of tasks

Who You Are

  • 5+ years of data reporting and project management experience
  • BA / BS degree, or relevant experience; previous experience at a data research company strongly preferred
  • Deep expertise interpreting data and generating actionable insights
  • Strong Excel, Salesforce, MixPanel and Looker skills is a big plus
  • Excellent verbal and written skills, with the ability to distill key takeaways quickly
  • Ability to thrive in a fast-paced environment with multiple projects and priorities
  • Exceptional attention to detail
  • Collaborative, team player with the ability to also drive things forward across multiple cross-functional team

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation. We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • MySQLDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • MarketoLead Gen

Location

Located in the heart of Chelsea, SevenRooms is surrounded by awesome lunch and after-work spots! We are close to the F/M, 1/2/3, N/Q/R and PATH trains

An Insider's view of SEVENROOMS

What are some social events your company does?

SevenRooms employees get to enjoy activities that are equal parts team building & fun! As a company that takes a culture-first approach, we enjoy group fitness classes, cooking classes, an industry speaker series, happy hours, meditation workshops, dinners at restaurant clients, wine tastings and more. We also love crowdsourcing new event ideas!

Bianca McLaren

Senior Manager, Brand Marketing

What's the biggest problem your team is solving?

We're building a platform that helps our restaurant clients provide amazing, above and beyond hospitality experiences to their guests. If there’s one thing I have learned, it’s that hospitality is a universal language that pervades so much of our everyday lives and interactions -- and that’s pretty magical!

Drew

Onboarding Manager

How does the company support your career growth?

We believe in investing heavily in our people, from weekly learning sessions on industry and product-specific topics, to keeping the sales team on their toes with pitch tests and in-person trainings. Additionally, we shadow our clients’ host stands and offices on a frequent basis, which allows all team members to see SevenRooms in action!

Alexa

Sales Manager

What projects are you most excited about?

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Austen

Sales Manager

What are SEVENROOMS Perks + Benefits

SEVENROOMS Benefits Overview

Why SevenRooms?

Competitive Salary - In addition to competitive cash compensation, all employees are eligible for equity and have a stake in our growing business.

Health & Wellness - We provide quality medical, dental and vision insurance combined with company and in-office events like meditation, team fitness classes and massages.

Professional Development - SevenRooms offers in-office lunch & learns, guest speaker series and stipends to help advance your professional skills.

Plenty of Food & Cocktails - It's no secret we love F&B. We provide weekly catered meals, unlimited snacks, a fully stocked bar, happy hours and cooking classes.

Unlimited Vacation - Refresh your mind and body with a vacation policy that puts you in charge of when and how you take time off.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We have multiple plans offered through our Sequoia, all available through Empire Blue Cross Blue Shield.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SevenRooms offers 10 weeks paid maternity leave.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Refresh your mind and body with a vacation policy that puts you in charge of when and how you take time off.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
With an unlimited vacation policy, SevenRooms employees can take off the days they need to reset.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
SevenRooms has monthly company outings (from cooking classes to baseball games), as well as frequent happy hours and events.
Stocked Kitchen
SevenRooms offers a fully stocked kitchen including delicious snacks, cold brew and green tea on tap, and unlimited sparkling water options.
Some Meals Provided
SevenRooms provides a catered lunch 2-3x a month during company meetings and lunch & learns.
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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