Operational Excellence Associate

| New York

We are looking to grow our Operational Excellence team, whose mission is to accelerate Flatiron Health’s mission achievement by building sustainable processes and growing a culture of continuous improvement across the organization. As the company grows, there are increasing needs to evaluate, improve, and control our operations as well as accelerate the pace of improvement within teams supported by tools and best practices.

The Operational Excellence Associate is responsible for driving project execution to improve Research organization operations and maintaining central cross-Research communication channels. This role is highly collaborative and responsible for drawing information to define and address areas for improvement, act on near-term and long-term needs, and identify and de-risk blind spots, liabilities or other risks. In addition, this role is responsible for forward progress on the Operational Excellence roadmap and inasmuch responsible for aligning, empowering and equipping the appropriate teams with all necessary resources. This role requires outstanding problem-solving, analytical and communication skills, and experience leading complex projects spanning multiple teams and stakeholders.

Responsibilities:

  • Manage and improve central Research operations and communication processes such as weekly newsletters, knowledge sharing forums, and Research-wide meetings
  • Collaborate with leaders across Research to identify and understand operational opportunities for improvement
  • Build clear and compelling proposals for solutions and improvement projects
  • Drive timely project execution with project management methodologies, including managing project scope, meetings, scheduling, stakeholder communication,obstacles and risks
  • Design and implement sustainable and efficient processes and/or process changes, including working directly with internal process owners to develop scope, schedule and resource plans for process improvement projects
  • Actively participates in the development and continuous improvement of the Operational Excellence body of knowledge
  • Standardize work through creation and refinement of operating procedures
  • Collect, analyze, and distribute data to support operations projects or monitor key processes
  • Use DMAIC approach, Lean methodologies and/or operational tools as appropriate

Requirements:

  • Bachelor’s degree
  • At least 2+ years of project management, business operations, and/or consulting experience working collaboratively with key stakeholders at all levels
  • Operationally minded person who seeks to create standardized processes
  • Enjoys being hands-on, in the weeds at times
  • Robust project management skills with demonstrated success in bringing to life highly complex projects with multiple dependencies
  • Ability to think outside the box, optimize processes and lead change
  • Ability to explore and interpret process workflows, data, and metadata to synthesize and execute strategies for process improvement
  • Ability to distill complex issues and translate them into concrete action plans
  • Ability to foster collaborative culture / management style and to build relationships across the organization
  • Ability to understand, analyze, and interpret operations data

Bonus Points:

  • Flexible, start-up mindset. Must be able to handle a fast-paced environment.
  • Experience working with relational databases and SQL
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Perks of working here

401(K)
Casual Dress
Child Care
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Flex Work Hours
Happy Hours
Health Benefits
Generous Parental Leave
Stocked Kitchen
Vision
Volunteering Opportunities
More Jobs at Flatiron Health57 open jobs
All
Data + Analytics
Design + UX
Developer + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Flatiron Health
Operations
new
Flatiron Health
Design + UX
new
Flatiron Health
Operations
new
Flatiron Health
Developer
new
Flatiron Health
Sales
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Operations
new
Flatiron Health
Developer
new
Flatiron Health
Project Mgmt
new
Flatiron Health
Project Mgmt
new
Flatiron Health
Developer
new
Flatiron Health
Internships
new
Flatiron Health
Operations
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Developer
new
Flatiron Health
Developer
new
Flatiron Health
Operations
new
Flatiron Health
Developer
new
Flatiron Health
Operations
new
Flatiron Health
Sales
new
Flatiron Health
Marketing
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Operations
new
Flatiron Health
Developer
new
Flatiron Health
Developer
new
Flatiron Health
HR
new
Flatiron Health
Developer
new
Flatiron Health
Developer
new
Flatiron Health
Developer
new
Flatiron Health
HR
new
Flatiron Health
Project Mgmt
new
Flatiron Health
Operations
new
Flatiron Health
HR
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Operations
new
Flatiron Health
Sales
new
Flatiron Health
HR
new
Flatiron Health
Sales
new
Flatiron Health
Marketing
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Data + Analytics
new
Flatiron Health
Operations
new
Flatiron Health
Product
new
Flatiron Health
Project Mgmt
new
Flatiron Health