Senior Product Manager

| Greater NYC Area

Squarespace is seeking strategic product leaders to build products that help people with creative ideas succeed. We believe the next generation of independent business will compete by building world-class brands and connecting directly with their customers. Our suite of tools help them do that, supporting them as they grow their ideas from concepts to established businesses.

You will be an integral part of a product team that is building a fast growing platform, powering millions of businesses.

We are hiring for Product Management roles in:

  • Content Management: This team focuses on our core CMS platform that powers millions of websites. The kinds of questions you will be asked to think about include: what will the websites of tomorrow look like? How can we best make setting up a website a seamless and undaunting experience?
  • Marketing Tools: This team focuses on empowering our users to grow their businesses by helping them attract, engage, convert, and retain their customers. The kinds of questions you will be asked to think about include: how might we be able to help our customers attract new audiences and broaden their reach?
  • Commerce: This team focuses on developing next-generation e-commerce products for merchants. The kinds of questions you will be asked to think about include: what will the best-of-class e-commerce experiences of tomorrow look like?
  • Analytics: This team focuses on providing customers with insights to make data-informed decisions about their brands and businesses. The kinds of questions you will be asked to think about include: how can we best help businesses measure their success and make recommendations to help them achieve their goals?
  • Growth: This team focuses on helping customer discover, sign up, and pay for Squarespace, and growing our business along the way. We are looking for PMs focused on everything from onboarding to checkout and payments to international expansion. The kinds of questions you will be asked to think about include: How can we redesign getting started to help customer build a viable website sooner? What changes can we make to checkout to improve conversion rates?

You are highly self-directed, excited by questions that do not have obvious answers, extremely observant, and insightful; you also possess a strong product design sense and the motivation to continually iterate to build best-in-class products.

RESPONSIBILITIES

  • Drive product development—from conception to launch—of the products and product solutions you are accountable for
  • Define, prioritize, and communicate short and long term product goals
  • Develop a deep understanding of customers by conducting research, data analysis, customer interviews, and usability testing
  • Partner with engineers and designers to create extraordinary products
  • Partner with marketing and customer operations to bring new products and features to market, including activities like launch messaging and customer support.
  • Identify and track key qualitative and quantitative metrics for evaluating the impact of the product initiatives you spearhead, and for informing future investment decisions
  • Work collaboratively to ensure consistency across all Squarespace products

QUALIFICATIONS:

  • 8+ years of experience in product management, ideally in companies building technology for small businesses, or related field
  • Keen product intuition and UX design sensibilities, with a strong desire to discover and fulfill the needs of users
  • Proven track record of leading successful products
  • Extensive experience leading product teams in an Agile environment
  • Strong drive to simplify
  • Strong balance of both analytical and creative thinking
  • Passionate and knowledgeable about Squarespace products
  • Technical background preferred
  • Excellent leadership skills and ability to build strong relationships across distinct stakeholders
Read Full Job Description

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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