Product Manager, Fitness Hardware
Peloton is seeking an experienced Product Manager to help drive innovation for Peloton fitness products. This person will serve as the voice of the user through the product development lifecycle and develop, design, and launch products and features that drive growth in sales and engagement. They will work directly with stakeholders throughout the business to understand areas of opportunity, work with internal and external partners to develop cohesive products that communicate the brand identity of Peloton, and delight our members with high-quality, low-friction experiences. This person will report to the Director of Product, and work in partnership with other members on the product, design, engineering, operations and business teams.
- Cultivate a deep understanding of our members throughout their lifecycle and advocate for solutions based on their needs and pain points
- Monitor and report on sales and customer satisfaction metrics for the products they own, and offer data-driven insights about what new products or product lines will have a meaningful impact on member engagement and revenue
- Work with the larger product organization to define a roadmap and prioritize based on member impact and business need
- Generate detailed documentation and communicate requirements to the appropriate teams and ensure timely cross-functional execution
- Partner with the design team to develop a cohesive user experience and brand message across all member touch points
- Partner with the software team to develop seamlessly integrated hardware-software experiences across the product line
- Work with operations, support, logistics, studio, and other stakeholders to ensure successful delivery, maintenance, and support of their fitness products
- Work with internal engineering group and overseas vendors to scope, plan and execute the development to cost and timeline goals
- 3+ years of Product Management Experience
- Experience working with overseas vendors and visiting factories
- Exceptional communication skills, especially the ability to work closely with experts in a different field, understand their needs, and translate them into product
- Highly collaborative and willing to give and accept constructive feedback
- Ability to create strong user-centered consumer experiences
- Self starter; ability to act autonomously
- Strong quantitative, analytical, and problem solving skills
- Constant attention to detail
AS A BONUS
- Experience working on an integrated hardware-software product as a Hardware Product Manager.
- Experience in health and fitness, gaming, or other related fields
About PelotonFounded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.
Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.