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Payments Product Manager

| Greater NYC Area
At Skillshare, our payments platform gives us the ability to provide our teachers with income, our students with access to learning, and our internal team with the tools to ensure the right transactions are taking place. As our community and teams grow, it’s increasingly important that we strengthen the foundations of our platform and build the right infrastructure for the future.
We’re excited to welcome a Product Manager who will work closely with teams across the company to ensure that we’re providing a secure, welcoming, and relevant payment experience, and that our systems are fully integrated, fault-tolerant and resilient – even at high volume.

What you'll do:

  • Work closely with engineering, product, support, finance, data, supply, and marketing teams to develop ongoing payments strategy and roadmaps
  • Define and implement platform improvements to ensure a seamless user checkout experience
  • Monitor platform health and work closely with support to triage issues
  • Lead third-party integrations (we’re currently using Stripe and PayPal)
  • Ensure alignment between vendors and internal stakeholders

Why we're excited about you:

  • You have 1-2 years of experience in a payments-focused Product Manager role
  • You have experience leading or contributing to projects with third party integrations
  • You’re technical enough to talk shop with and gain the respect of world-class engineers... and comfortable communicating complex financial concepts to non-technical teams and leaders across the company
  • You’re a creative problem solver, who is able to incorporate quantitative data, qualitative insights, and macro business trends to pivot and iterate on original ideas
  • You have proven ability to lead teams and work cross-functionally with product, engineering, analytics and marketing in a highly collaborative environment

Why you're excited about us:

  • Impact: A strong payments platform is critical to our company’s growth, and you’ll play a key role in ensuring we’re ready to scale.
  • Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
  • Our team: We have a passionate, talented team that is a lot of fun to work with.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare:
Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • SASSLanguages
    • jQueryLibraries
    • ReactLibraries
    • WebpackLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • YiiFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Our office is located in the heart of Flatiron (close proximity to 4,5,6,L,N,Q,R,W). The team loves exploring new lunch spots & taking coffee walks.

An Insider's view of Skillshare

What’s the vibe like in the office?

We balance being both focused and flexible in our office. In this kind of fluid environment, we can seamlessly ease in and out of individual heads-down time to group sessions; from meditation to collaboration; from desk to the lounge. The vibe lends us the freedom to play to our strengths and value our differences in working styles.

Jenni

Senior Product Designer

How do you collaborate with other teams in the company?

Cross-team collaboration is frequent and organic at Skillshare; we foster a uniquely friendly atmosphere of openness and shared purpose. Through cross-team threads, project-based meetings, comments on RFC's, pull request reviews, Q&A sessions, and, of course, simple conversations, collaboration commonly happens across a table or across time zones.

Justin

Engineering Manager

How has your career grown since starting at the company?

Skillshare has supported my career growth and trajectory tremendously. I started here 3 years ago on the Community team, but after discovering a passion for coding, Skillshare provided me with a mentor and on the job time to learn. It's been two years since I switched careers, and I'm so grateful that I get to come in and keep learning every day.

Callan

Software Engineer

How do you make yourself accessible to the rest of the team?

As a management team, we strongly believe in making ourselves accessible. This includes: 1:1s with direct reports, skip-level meetings, team-wide meetings, coffees with people across departments, and attending team events. More broadly, we apply the same foundational rule we all learned in kindergarten: treat people the way you want to be treated.

Sabrina

VP, Operations

What kinds of technical challenges do you and your team face?

We're in an exciting position - we have a product that we believe in and a community that believes in us. The question we face is: how can we build a platform which works for the Skillshare of today, but will scale to the needs of the Skillshare of the future? It’s not enough to keep up with growth; we must build for where our growth will take us.

Samantha

Director of Engineering

What are Skillshare Perks + Benefits

Skillshare Benefits Overview

Paid Parental Leave (Non-Gendered), Unlimited PTO, Remote Work Program, Learning & Development Stipend, Documented Equal Pay Policy, Paid Sabbatical, Catered Lunches, Company Events, Diversity & Inclusion Trainings, Health/Dental/Vision, 401(k), Equity

Culture
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Skillshare creates professional development opportunities by offering an annual budget to attend external conferences, in addition to ongoing internal learning programming.
Lunch and learns
Promote from within
Customized development tracks
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