Senior Manager, Ad Operations

| Greater NYC Area

WHO WE ARE LOOKING FOR:

We are looking for a Senior Manager, Ad Operations to join our Inventory Partnerships team. We are looking for a candidate with operational experience to help further develop, streamline and troubleshoot workflows relating to our publisher deals and partnerships.

WHAT YOU WILL BE DOING:

  • Become an expert on The Trade Desk’s Publisher Management Platform
  • Work closely with the Publisher Partnerships team to understand new partnerships TTD is engaging in
  • Create internal resources that outline new partners’ inventory offering, creative specifications and provide guidance as to the steps required to activate spend
  • Analyze live campaign setup and offer optimization suggestions if a campaign is not scaling or performing
  • Work closely with internal Product and Engineering teams to understand the new product releases that enhance buying within TTD
  • Work directly with SSP partners to troubleshoot deals that our clients and account managers require assistance in resolving
  • Lead client and/or publisher calls that review performance/troubleshooting/ops of deal executions.
  • Provide best practices for deal setup
  • Assist in resolving ticket submissions in a timely manner
  • Lead new publishers/supply vendors through the direct tag certification process and assist with any deal ID testing
  • Meet regularly with cross-functional internal teams to showcase results, progress, and product enhancement data from clients
  • Maintain existing publisher relationships by highlighting new operations capabilities at publisher meetings and helping to evangelize publisher’s value propositions to internal teams
  • Provide excellent customer service to internal clients (client and team inquires, requests) and external clients (agencies, publishers and other partners)

WHAT YOU BRING TO THE TABLE:

  • BA/BS and 3-5 years of experience in digital media with a strong understanding/curiosity of Ad Ops role (testing tags, tracking, monitoring campaign delivery)
  • Operational mindset with the ability to create process and identify needs
  • Strong working knowledge of Video Ad serving and VAST/VPAID tags
  • Adept understanding of different troubleshooting tools and experience addressing video ad serving/creative issues
  • Comfortable with numbers and quantitative analytics, with a strong proficiency in Excel. Experience with SQL, Python, or other analysis tools a strong plus.
  • Experience working as a liaison between business and technical stakeholders; capable of simplifying technical concepts into digestible information for clients and business teams
  • Ability to work cross functionally with many teams
  • Attention to detail & top notch organizational skills
  • Excellent organizational, planning and time management skills for handling multiple projects and activities
  • Expertise in working with DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our NY office is sandwiched between Flatiron and K-Town, close to lots of subway stations.

An Insider's view of The Trade Desk

How do you collaborate with other teams in the company?

Our most recent Connected TV (CTV) launch was exciting because CTV is a big industry game changer. A lot of people from the London office worked on the project, so I know about the problems we had to solve in order to get us to the point where we could push it live. I’m excited to see how well it takes off.

Kruna

Software Engineer

What makes someone successful on your team?

Unrelenting curiosity. When you’re given a problem or task, you’re so curious that you become obsessive about solving it. I always know that I’ve found great engineers when they refuse to let go of a problem I’ve given them until they figure it out. This quality proves especially useful for a lot of the problems we work on.

Tim

Senior Software Engineer

How do you make yourself accessible to the rest of the team?

During the Engineering Palooza event three years ago, a group of 25 engineers, spent a week in Boulder just brainstorming ideas and talking about our next-gen infrastructure. The sheer brain power in that room was absolutely amazing! Since then, the team has grown, ideas have expanded, and we’re tackling more complex problems than ever before.

Arvind

Principal Lead Software Engineer

What's the biggest problem your team is solving?

Those moments usually involve us looking at vast volumes of data to answer a question or inform a decision. A few examples are investigating how a client uses a certain feature, so we can build a new one to increase efficiency, or helping partners write an attribution model or build a custom report, so they can gain new insights from their data.

André

Solutions Architect

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours

Additional Perks + Benefits

Competitive Salary. Flexible Hours. Meaningful Stock Options. Full health, dental, and vision coverage. Awesome office location with fully stocked fridge, gourmet local coffee, games and breakfast & lunch 2-3X per week.

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