Senior Director, Planning & External Operations

| Greater NYC Area

The Senior Director Planning and External Operations has responsibility for functions including demand management and forecasting, production planning, inventory management, and external operations (schedule fulfilment at suppliers and third-party manufacturers). 

This senior leader will establish the strategies, best practices, and tools to create a world-class service delivery within the Harry’s supply chain.

The successful candidate must bring a track record of significant accomplishments from companies that have integrated supply chain and logistics complexity (e.g. warehousing, direct to customer planning, retail fulfillment planning, inventory management, external operations finished goods planning, and customer services). Familiarity with WMS and SAP allocations systems and planning tools is required. Make-to-order inventory experience is a plus.

About the Team

The Senior Director of Planning and External Operations is part of the Global Supply Chain department, overseeing the Sales and Operations Planning function. This end-to-end global team seeks to continuously improve its efficiency, cost, speed and flow of its product supply functions (Quality Assurance, Sourcing/Procurement, Planning, Manufacturing, and Logistics/Distribution). Additionally, the team is responsible to ensure that Harry’s Supply Chain Network design (suppliers, vertically integrated Harry’s manufacturing sites, third party manufacturers, third party logistics) fit Harry’s business needs and drive sustainable service excellence and gross margin improvement. The S&OP team manages the process globally and is responsible for all demand inventory, and supply planning activities.

What you’ll accomplish:

  • Fully implement MRP and ERP systems within our SAP by Design platform
  • Implement and lead an effective S&OP process
  • Increase linkages within the supply chain group and with enterprise leaders to create an integrated supply chain advantage.
  • Implement scalable tools, systems, and processes to sustain high-performing supply chain planning capabilities.
  • Act as the liaison between key enterprise groups, driving decisions relating to production and sourcing. He/she will direct activities related to all levels of inventory such that targeted customer service levels are met while also achieving planned working capital utilization objectives.
  • Provide overall project leadership for production resourcing projects between internal manufacture and contract manufacture as well as between geographies
  • Fully implement a capability building road map, linked to Harry’s LTP, to ensure scalable growth by functional teammates.

This should describe you:

  • Outstanding communicator, able to influence comfortably at all levels of the organization
  • Passionate about people development as a cornerstone to building a world class planning/materials management function
  • Action oriented, with experience and interest in making substantial business process changes that enhance planning, production inventory management, and the delivery of the right product to the right place at the right time.
  • Ability to deliver change in a highly complex business and a results-driven culture.
  • Passionate about creating a performance-driven organization at H’s through effective objective setting, performance management, succession planning, recruitment and retention actions
  • Strong working knowledge of purchasing/supplier management, manufacturing processes, customer logistics, demand planning and distribution/logistics. Leveraging this foundational knowledge to successfully roll out best practices including the tools, processes, and metrics that will facilitate the standardization of processes throughout the H’ supply chain network. Able to benchmark progress against “best-in-class” consumer goods corporations.
  • Skilled in developing appropriate business continuity plans and surge/responsive supply solutions to support new product development (NPD) successes to business plan.
  • You are a learner - always seeking to improve yourself, your team, and the world around
  • You thrive on direct, honest, and supportive communication
  • You are always thinking about how to help the teammates around you excel
  • To you, there’s nothing more exciting than a new challenge
  • Sense of humor -- we take our work seriously and ourselves un-seriously

Here's who you'll work with:

  • Reporting to Chief Supply Chain Officer
  • Working in the end-to-end global supply chain (Sourcing, QA, Demand and Inventory Planning, Manufacturing, Third party manufacturers, and Distribution/logistics)
  • Work with cross-functionally with Sales, Marketing, R&D, Finance, People and Executive Teams

About Harry's

Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • BrazeEmail

Location

West SoHo is cool without being pretentious, convenient and accessible, and nowhere near Times Square!

An Insider's view of Harry's

What are some social events your company does?

Inspired by the Winter Olympics, we're currently holding our own Harry's Olympics. It's completely ridiculous and incredibly fun! We also have happy hours, breakfasts, lunch and learns, and team offsites. I love joining smaller groups that connect me with people I don't work with everyday.

Maia

Senior Associate, Creative Projects

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

How do you make yourself accessible to the rest of the team?

Besides working in an open office (where I’m quite literally always accessible), each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

CEO

What are Harry's Perks + Benefits

Harry's Benefits Overview

At Harry's. we're committed to providing our team with a benefits package that enhances the well-being of our employees and their family, both now and in the future. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability Insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental Benefits
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision Benefits
Our vision plan has Warby Parker as an in network provider!
Health Insurance Benefits
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Wellness Programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Retirement & Stock Options Benefits
401(K)
We provide our 401k through Betterment.
Company Equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Vacation & Time Off Benefits
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time.
Paid Volunteer Time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid Holidays
10 company-paid holidays per year.
Perks & Discounts
Casual Dress
Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
Commuter Benefits
We offer pre-tax commuter benefits through WageWorks.
Company Outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Stocked Kitchen
Other snacks and drinks are provided, not to mention cold brew on tap.
Some Meals Provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Happy Hours
Join the #happyhours slack channel to plan the next casual outing!
Fitness Subsidies
We give $150 a quarter towards health and wellness.

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. 2019 will see an improvement to things like our 401k program, our wellness reimbursements, and will bring a whole suite of learning and development benefits. Improve Always!

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