Manager, Delegate Oversight

| Greater NYC Area

Hi, we’re Oscar.

We are changing how health insurance works. Our goal is to make health insurance simple, transparent and human. We need your help to do so. We brought together leaders from top technology, service and healthcare companies to work side by side to disrupt health insurance. The result? Better people, better ideas, and better healthcare.

About the Role:

The Network team is responsible for overseeing the operations of our provider network across current markets and setting up our operations and relationships as Oscar expands into new markets. As the Delegate Oversight Manager, you will be responsible for driving the performance and compliance of Oscar’s delegated accounts - third party organizations to which Oscar delegates core insurance functions - and building out Oscar’s delegate oversight program as the company grows. The role will combine leadership of Oscar’s cross-functional Delegation Oversight Committee (DOC) with project management and operational process improvement of DOC activities including delegate contracting, reporting and auditing.

Responsibilities:

During your first six weeks:

  • Quickly develop an informed view of Oscar’s core delegate relationships and oversight program
  • Develop an understanding of Oscar’s operations and relationships with your counterparts on key internal teams such as compliance, quality, claims, utilization management, care delivery and customer service
  • Begin to drive oversight activities for Oscar’s delegate accounts

Moving forward, your primary responsibilities will be:

  • Become the go-to individual at the company for delegate oversight operations and compliance
  • Regularly interface with Oscar business leads to drive discussions related to delegate oversight, ensure deliverables are completed on time and remove roadblocks
  • Facilitate quarterly Delegation Oversight Committee meetings with Oscar business leads
  • Continually refine operational processes for delegate oversight to ensure compliance and scalability

About you:

Must-have qualifications and expertise include:

  • A bachelor’s degree
  • 5+ years of experience at a health plan, preferably in oversight of delegated accounts or compliance
  • Experience overseeing large projects that require strong organizational skills, document management and collaborating with a broad array of different teams within an organization

We think it will make a big (positive) difference if you...

  • are highly organized, diligent about prioritizing projects, and capable of managing a complex process
  • have excellent verbal and written communication skills and enjoy presenting and leading discussions
  • know how to build relationships and can manage across levels, personalities, and working styles to drive important initiatives forward
  • are excited by the challenges of working at a constantly evolving, high-growth start-up that will require you to build the tools and processes you need to do your job well
  • show keen attention to detail and a willingness to get into the weeds and learn about different healthcare business functions
  • have a strong sense of urgency, a bias for action, and thrive in fast paced environments

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics

Location

295 Lafayette St, New York, NY 10012

An Insider's view of Oscar

What’s the vibe like in the office?

The vibe in the office super collaborative. I’ve never been at any company before where so many different departments work so closely together to accomplish the same vision and goals. It doesn’t matter if your team is member facing or not, the vision is the same - making health care simpler and easier to understand for our members.

Gabriela

Senior IT Technician

What's the biggest problem your team is solving?

We are striving to make a healthier life accessible and affordable for all. Everything we do is aligned towards solving that high-level problem and given the state of healthcare in the United States it is no easy task.

Isaac

VP, Engineering

What does career growth look like on your team?

As the product design director, it’s my responsibility to set the design team up for success. That means designers understand how they're performing now, how they're expected to grow and how they fit into the company’s future. At Oscar, one of our core values is 'powered by people' -- developing and growing our employees is what raises the bar.

Erin

Director, Product Design

How do you make yourself accessible to the rest of the team?

I believe accessibility is critical to effective leadership. Being accessible is not only about making time for your team, but also about fostering emotional and human connections with those around you. We have various forums in which I make myself accessible to the team, including an open door policy if anyone needs me for anything at anytime.

Sara

SVP, Product

What are some social events your company does?

Oscar does a great job of 'reading the room'. We have birthday celebrations and celebrate work anniversaries often. In addition, the "surprise & delight" events are always thoughtful, focusing on happiness, mental health, and just providing a plain old reason to take a breather. Nothing beats the company-wide camping trip over the summer though!

Blake

Recruiter II

What are Oscar Perks + Benefits

Oscar Benefits Overview

Great perks for every employee.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
In our NYC and LA offices.
Casual Dress
Commuter Benefits
Company Outings
Game Room
In our Tempe, AZ office.
Stocked Kitchen
In our NYC and LA offices.
Some Meals Provided
Catered lunch three days per week in NYC and LA.
Happy Hours
In our NYC and LA offices.
Parking
For our Tempe, AZ office.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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