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Growth Manager / Partner Success Manager

| Greater NYC Area
 

About NarrativNarrativ is a NYC-based tech startup that is building a better internet for shoppers. We use machine learning to connect products with all of the content created about them to answer retail’s trillion-dollar question, “what should I buy?” 
With a library of more than 1 billion products matched to expert reviews from top commerce publishers like Buzzfeed, NYT Wirecutter, and Hearst, Narrativ enables retailers such as Macy's, Ulta and Dermstore to tap into $25B of annual consumer spend. In June 2018, The World Economic Forum honored Narrativ as a Technology Pioneer for building technology to democratize commerce.
We come from Bensonhurst to Beijing and view the breadth of our team's life experiences as a core competitive advantage. Our team hails from 10 countries, has worked for the likes of Google, Glossier and McKinsey and more than one-third of Narrativ employees are first-generation college graduates.
The Job

Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy.
You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 
Core Responsibilities Include:
  • General management of client accounts:
  • Run client meetings to deliver strategic insights & tactical recommendations
  • Be the main point of contact for client questions and platform troubleshooting
  • Identify opportunities to grow spend and inventory engagement
  • Structure and execute large-scale data analysis for end-of-month reporting
  • Monitor account performance against both Narrativ and client goals
  • Design and drive customer insight strategy and dashboards
  • Manage bidding analyst to ensure daily platform bidding is optimized based on client performance goals
  • Partner with Narrativ’s engineering team to drive development of bidding optimization and account management tools including CPC algorithm, programmatic targeting, and advertiser/publisher dashboards

Requirements

  • A minimum of 2 years experience at a top-tier consulting firm or investment bank (or equivalent analytical and strategic role at top-tier organization or top publisher or retailer) where you:
  • Manipulate and analyze large data sets in platforms like Tableau/ Looker/ Excel
  • Draw insights from analysis and packaging in presentations to clients
  • Build deep understanding of value drivers in recurring revenue business models
  • Client management and relationship building experience that includes
  • Working with clients to achieve their goals
  • Identifying and executing on opportunities to grow client book of business
  • Excellent communication and presentation skills

Why Narrativ?

  • We offer incredibly competitive salaries and cover 100% of health, dental and vision for the employee.
  • We are challenging monopolies and architecting a new business model for media- the work you do here will have meaning 
  • We are a profitable company that is growing rapidly without throwing cash out the window. 
  • We have weekly happy hours, monthly company outings and our Slack meme game is the best in the business 
  • We are committed to making a societal impact by building sustainable technology to #EndThe404 and open-sourcing many of our projects to contribute to the broader digital community. 
To Apply
Fill out the Hire with Google form below and attach your resume. In the Website field, please include your LinkedIn profile URL.
Narrativ is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Please, no third-party resumes for this role. Candidates submitted by agencies will not be reviewed.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • JenkinsLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • FlaskFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

We're right in the center of Grand Central and very close to Bryant Park.

An Insider's view of Narrativ

What’s the vibe like in the office?

Our office has an open layout that helps inspire collaboration, conversation and idea sharing. We are a growing start up so there is a mix between heads down work and banter. Some ideas are around how to best service our clients and others are about dooms day prepping and our water intake :)

Nathalie

Head of Talent

What kinds of technical challenges do you and your team face?

Helping our clients strategically optimize their performance with the unique and comprehensive data our platform offers is always an exciting challenge. Data can be daunting, but when analyzed the right way, is the most powerful tool to drive successful results

Greg

Growth Manager

What is your vision for the company?

Narrativ is building technology that challenges the world we live in. Those who join our team should share our passion for fixing commerce and have the courage to challenge the status quo.

We’re on a thrilling pursuit to fulfill the promise of technology and we’re building a league of extraordinary humans.

Shirley

Founder & CEO

What are Narrativ Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Narrativ is led by founder & CEO Shirley Chen. Her experience as a female founder has taught her the importance of a diverse team, a value that is shared by the entire org.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within