Global Head of Administration

| Greater NYC Area

About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

What You'll Be Doing

  • Manage direct day-to-day facilities and office operations, administrative staff and vendors, supplies, and maintenance
  • Administer travel program and policy
  • Manage relationship with landlords and outsourced real estate service providers to ensure compliance with agreements, adherence to policies and standards, optimal functioning of all building systems (mechanical, fire/life safety, elevator, etc.) and maximization of cost savings opportunities
  • Plan and coordinate administrative procedures and devise ways to streamline processes
  • Assess team performance and provide coaching and guidance to ensure maximum efficiency
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
  • Monitor costs and expenses, prepare and propose budgets
  • Plan, design, and construct capital improvement and build out projects along with expansion, relocation and renovation of offices
  • Oversee construction projects and ensure project and/or program deliverables are met on time and within budget
  • Review and improve facilities processes and procedures. Develop short and long-term facility operations and maintenance plans, space planning, renovation projects and preventative maintenance and cost reduction plans
  • Coordinate all in house functions including office management, space planning, moves/adds/changes, shipping/receiving, mail and conference rooms
  • Responsible for current knowledge of and compliance with all facilities-related laws and regulations (e.g. OSHA)

Qualifications

  • 7 to 10 years of general administrative and real estate leadership experience including experience in a supervisory or management capacity; at least 2 years of Global administrative leadership experience
  • Knowledge of real estate standards, policies, metrics, and best practices
  • Excellent negotiation skills including vendor selection and management
  • A team player with great communication and leadership skills
  • Project management including planning, budgeting, design, contracts, construction oversight, financial management, reporting and facility commissioning
  • Knowledge of budgets, cost estimating, regulatory requirements, and the ability to read blueprint specifications
  • Deep experience and skills in managing a variety of leased real estate properties
  • Working knowledge and understanding of real estate related processes: strategic sourcing, supply chain management, facilities management, location management, lease transaction management, design and construction
  • In-depth understanding of office management procedures and IT, security and legal policies
  • Experience managing direct reports, required
  • Superb Excel and Google Sheets skill
  • An analytical mind with problem-solving skills
  • Excellent organizational, project management and multitasking abilities
  • BSc/BA in business administration or relative field, MBA or MS a plus

Life at Riskified

We are a fast-growing and dynamic startup with 350 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

In The News

Fortune Magazine: 25 Best Workplaces in New York

Great Place to Work: Riskified

Crain's: Best Places to Work in New York City

BuiltInNYC: How Riskified Has Carried its Brand Across Continents

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We make all employment decisions without unlawful discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • .NETLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • AWSDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Some NYC Benefits & Perks:
Fully-covered medical, dental, and vision insurance from your first day
Stock options for all employees, 401(k) + matching, commuter benefits
Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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