Solutions Architect

| Greater NYC Area

Neustar, Inc. is a leading global information services provider driving the connected world forward with trusted, holistic identity resolution. More information is available at https://www.home.neustar.

Job Requisition:

R-1915 Solutions Architect (Open)

Primary Location:

NEW YORK

Job Description:

Solutions Architect

Neustar’s Customer Success Teams (CST) work across a wide array of technologies and systems to deliver solutions to customers in every industry. As a Solutions Architect (SA) on the CST, you will have the opportunity to enable our customers to understand and employ Neustar products and technologies.

As a member of the CST, you should possess in-depth technical and analytical expertise, credibility, and field experience, to establish yourself as a subject-matter expert (SME) in the online/offline digital marketing industry and within Neustar’s IDMP and Multi-Touch Attribution (MTA) solutions.

What You Will Accomplish

3 Months:

  • Participate in product training, document review, and process/methodology review.
  • Begin participation in field activities with clients by shadowing other SAs.
  • Begin to execute on Neustar client implementations for clients by analyzing data integrations, data quality and accuracy, partner integration requirements, tag deployment, etc.
  • Gain competency with Neustar’s IDMP and/or MTA platforms and internal tools/processes (JIRA, Confluence, Box, etc.).

12 Months:

  • Serve as the SME and technical liaison between clients and the CST, providing support through multi-phased delivery projects.
  • Deliver product trainings and walkthroughs for clients.
  • Gather business and technical requirements in order to create and present a comprehensive solution and implementation plan for client delivery.
  • Design and complete implementation of technical data integrations, identifying cadence, delivery methods, quality control, etc.
  • Proactively identify and resolve client data feed issues.
  • Conduct ad-hoc analysis, problem solving, and troubleshooting for product and data issues.
  • Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and improving internal processes.

Who You Are

  • One to three years of experience working on data integration solutions.
  • Digital marketing experience with Ad Servers, DMPs, DSPs, Audience Creation/Targeting, and other relevant experience.
  • Experience and understanding of the following technical areas:
    • Relational database concepts, ability to read/write SQL queries.
    • ETL, data management, and data quality best practices.
    • Amazon S3, Hadoop/Hive, or similar technologies.
    • Web APIs and web developer tools.
  • Experience driving technical workshops with technical and business stakeholders.
  • Excellent verbal and written communication skills, with the ability to effectively communicate Neustar’s service portfolio of solutions.
  • Proficiency in office productivity tools (MS Office, Box, Smartsheets, JIRA, etc.)
  • Ability to travel up to 10% of the time.

Who You Are

  • ACCOUNTABILITY: Passionate about Customer Success, being accountable to our customers, to our teams, and to ourselves, for doing what it takes to be successful.
  • COLLABORATION: Be a team player, always collaborating and working efficiently with members of local and remote teams.
  • TRANSPARENCY: Speak with honesty, clarity, brevity, and with purpose. Able to engage with customers and team members of all levels.
  • RESILIENCE: Ability to excel in high levels of change, ambiguity, and uncertainty. Continue pushing towards success when working through adaptable situations.
  • RESPECT: Be respectful of our customers and our teams. Constructively engage with all partners and work towards success.
  • BEGINNERS MIND: Always have a learning mindset and approach to each engagement and problem. Being hands-on and working with others to continue self-development.
  • URGENCY: Ability to move fast and drive business values and results for our customers and for Neustar.

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY
Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.
EOE of Minorities/Females/Vets/Disability
Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.

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Location

Our office is located in the heart of Midtown East, steps away from Grand Central making us easily accessible no matter where you're coming from!

An Insider's view of Neustar

What’s the vibe like in the office?

Laid back. Our NYC office lets you create the environment that’s best for you: whether that’s quietly in a single person work booth, head-phones in at your standing desk, or meeting with your team in a shared space. We have an environmentally conscious kitchen set up, and almost every wall doubles as a white board.

Alexandra

Senior Manager Business Operations

What's the biggest problem your team is solving?

Things are very exciting right now because I’ve just had the opportunity to move onto a new team focused on developing scalable, repeatable, and better processes that will speed up the time it takes us to make our first delivery to a new client. I’m getting to review every step of our delivery framework, ensuring that my colleagues have the right i

Chip

Manager Consulting Services

What makes someone successful on your team?

Individuals who loves challenges and are excited by the difficult. At Neustar we work on incredibly complex problems in a very complex and ever-changing industry. If you have a will to win and are constantly looking to improve, Neustar provides a haven of opportunities for you to be successful.

Adrian

Senior Director Solutions Architect

What are Neustar Perks + Benefits

Neustar Benefits Overview

Neustar provides a host of advantages for its employees. Our benefits, culture, and focus on continual personal improvement and professional advancement are just some of the reasons we’re continually recognized as one of the best places to work

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available
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