Product Marketing Manager - Sales Enablement

| Greater NYC Area
Aircall is on a mission is to redefine the business phone.
We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.
But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.
So if you’re a person that loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be who we’re looking for.
At Aircall, we’re looking for a Product Marketing Manager to join our collaborative, creative, and talented team. In this role, you will report to the Director of Product Marketing, and you will be a key member of a team that sits at the intersection of Marketing, Product, Sales, and Customer Success. You’ll start out with an emphasis on Sales Enablement, supporting our Sales and Customer Success teams with the tools they need to grow the business. As needs evolve at our rapidly growing company, you may take on go-to-market leadership for a set of features.

What you'll do:

  • Become an expert in our product, our market, and especially our customers and buyers
  • Craft stories to communicate Aircall’s unique value proposition in a way that resonates with each buyer persona and use-case
  • Work with sales to achieve higher win rates through storytelling and buyer persona training
  • Understand the sales process and prioritize the tools that will have the greatest impact on increasing win rates and driving deals forward
  • Develop collateral such as one-sheets, slides, postcards, and videos that help move buyers through the funnel
  • Research competitive landscape and equip the sales team with “battle cards” to address competition
  • Work closely with sales leadership to implement training and certification programs
  • Foster strong relationships with sales and success managers to build our library of customer success stories and testimonials
  • Understand the customer journey and help increase customer retention through collateral development
  • Collaborate with marketing colleagues and use your knowledge of our market, customers, and buyers to recommend topics for blog posts, e-books, events, and campaigns
  • Stay flexible, positive, solution oriented and creative

Who you are:

  • A customer-centric marketer with 3+ years of relevant experience for a B2B technology product
  • A strong team player with a proven ability to work cross-functionally to achieve business goals
  • A proactive communicator who is excited to take initiative and has outstanding written, verbal and presentation skills
  • A left- and right-brain thinker who is both creative and analytical
  • A global-minded individual who is energized by working with a diverse and international team
  • An excellent storyteller who understands how to tailor a message to meet an audience’s needs

About Aircall:
We believe that everyone’s voice is unique and valuable. That’s why we advocate to empower the voice of both our employees and our customers. Being fully engaged at work means that we’re happier, more confident, and more excited to achieve great things together.
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across two continents. We give you the freedom and tools to do your best work, and foster an environment you can do it in. We also have some sweet perks like:
- Medical, dental, and vision insurance are 100% covered
- Unlimited PTO — take the time you need to come to work feeling great!
- 401k plan (with company matching!)
- Competitive salary with Citi Bike and gym reimbursement, and commuter compensation
- An office in the center of NYC with great food (breakfast every Monday & Friday!), drinks, and team parties
Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • IntercomEmail
    • LinkedIn Sales Navigator Lead Gen

Location

We are located in the heart of Union Square. Its vibrant energy is an extension of who we are as a team and culture.

An Insider's view of Aircall

What are some social events your company does?

Our company culture is heavy built on community and social gatherings both inside and outside of the work place: from a Halloween Party where our coworkers selected our costumes, a Raclette party with French wine, a Holiday Party at an art gallery, to Bryant Park for Ice Skating. We also have monthly parties on the first Friday of every month!

Whitney

Office Manager

What's the biggest problem your team is solving?

Aircall is bringing value back to voice. Through our cloud-based phone system that is integrated with your favorite business tools (Salesforce, Zendesk, Slack, etc.), we help companies have better conversations with their customers.

Florens

Sales Manager

How has your career grown since starting at the company?

I joined Aircall as a Talent Acquisition Lead. While my projects were mostly focused on recruiting, I was given the opportunity to take part in building our global people strategy. I have since transitioned to the role of HR Business Partner. I've learned so much in such a short amount of time and am grateful to be part of this adventure.

Allison

HR Business Partner

What unique initiatives do you have that encourage innovation?

Our core focus is creating a company that our employees love working for: We focus heavily on happiness, transparency, and providing new opportunities. Examples of how we execute on this are our team trips (our most recent to Barcelona), "ask-me-anything" team meetings, and assuring we attract the most talented, collaborative, & fun people in tech.

Olivier

CEO

What's something quirky about your company?

Lunches are an actual thing (which is not super common any place of employment these days), and it's actually done away from keyboards. Always a plus.

Lisa

Technical Support

What are Aircall Perks + Benefits

Aircall Benefits Overview

- Medical, dental, and vision insurance are 100% covered
- Unlimited PTO — take the time you need to come to work feeling great!
- 401k plan (with company matching!)
- Competitive salary with Citi Bike membership, gym membership, and commuter compensation
- An office in the center of NYC with great food (breakfast every Monday & Friday!), drinks, and team parties
- An annual company wide offsite trip: past trips include Morocco and Barcelona!

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on Monday and Friday-- sometimes, our CEO brings in baguettes and croissant's from his bakery! We also have catered lunch on Wednesday for our Lunch and Learns.
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Aircall hosts lunch & learn meetings weekly where employees can sign up to present on topics they are passionate about. Past lunch & learns include: hand-gliding, Burning Man, composting & Reggaeton!
Promote from within

Additional Perks + Benefits

Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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