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Content Marketing Manager

| Greater NYC Area


Smartling is seeking a passionate, creative and highly motivated writer to join our Content Marketing team. From conception through completion, this content marketer should have a self-starter attitude, and the skill set to write advertising copy, blogs, company overviews, white papers, website content and more. This candidate will become a key ingredient to the company’s efforts to expand Smartling’s digital footprint, brand/category awareness, subscribers, and leads. This role requires a high level of creativity, attention to detail, and project management skills.

The Content Marketing Manager will make sure that Smartling’s value proposition is communicated clearly and comprehensively to customers and prospects, and the industry in general through various media outlets.

The Content Marketing Manager will write engaging, compelling, clear and dynamic content for our target audiences. They will ensure that content adheres to high standards for accuracy, message consistency, SEO and usability.
This is a great opportunity for a results-driven, creative marketing professional with an extensive writing background, marketing communications experience and a track record of increasing responsibility and impact in a high tech, B2B environment.

Tasks at Hands

  • Create traditional and multimedia content for web pages, lead generation and thought leadership, including website copy, blog posts, ebooks, case studies, articles for general and trade publications, and video scripts.
  • Design and develop copy for marketing campaigns and sales enablement including email copy, datasheets, and case studies.
  • Develop relationships with internal and external subject matter experts and work with them as resources for the above deliverables.
  • Work with graphic designers and project managers to ensure completion of above deliverables.

*** To apply please provide 3-4 writing samples ***

Must Have

  • BA/BS in English, Journalism, Communications, Marketing or related discipline.
  • 3+ years in marketing communications, copywriting or equivalent role.
  • Demonstrated experience applying the fundamentals of grammar, syntax, style and punctuation; meticulous copyediting and proofreading skills.
  • Proven ability to quickly develop a strong understanding of markets and customer needs, using that insight to develop lead generation copy and sales enablement tools.
  • Highly skilled and familiarized with SEO principles.
  • Ability to keep up and be proactive in a fast paced environment.
  • Demonstrated focus on execution – on time and on budget.
  • Experience developing and maintaining content for social media channels.

Nice to Have

  • Experience working as a provider or manager of translation and/or localization.
  • Familiarity with Translation Management Systems and Computer Assisted Translation (CAT) Tools.
  • Familiarity or proficiency in multiple languages.
  • Proficiency or familiarity with Contentful and HubSpot.

You are

  • Entrepreneurial - a self starter with an optimistic “outside the box” approach to writing who thrives in a fast-paced environment.
  • A Leader - proactive and use excellent judgment when dealing with issues.
  • Customer Focused – passionate for client success at all times.
  • Methodical - Well Organized with attention to detail.
  • Goal oriented - Comfortable delivering excellent results over tight deadlines.

What matters to Smartling?

Two things - our clients and you. We believe that work is one of the most important parts of our lives, therefore we believe in a winning culture and great benefits:

  • Competitive salary and Employee Stock purchase plan.
  • An opportunity to learn and advance your career.
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – Flexible PTO.
  • Company paid medical/dental/life insurance.
  • Commuter Benefits.
  • Convenient office in the middle of Manhattan.
  • Team outings (Baseball games, happy hours, etc.)

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM


We are centrally located in the Garment District, near most Subway lines, PATH, and Port Authority. Close to lunch spots and happy hours after work.

An Insider's view of Smartling

What’s the vibe like in the office?

Culture is a strong part of Smartling's appeal, and working with a collaborative team that I enjoy being around makes my work day so much better. Our leadership team takes initiative to ensure everyone's work experience fits their own personal goals, and provides us with opportunities to bond in our department and across teams.


Customer Success Manager

How do you collaborate with other teams in the company?

Collaboration happens every day at Smartling. We use every method and tool available. We are flexible and embrace new technology. We have numerous meeting rooms for face-to-face chats here in NYC and I can launch video conferences from my laptop. I can even install and try new apps as needed.


Sr. Director, Product Development

What makes someone successful on your team?

Being coachable and having a positive attitude are the two most important factors. Asking for help shows that you're willing to learn. Every day is a learning experience for me and I love it! As with anything in life, it's important to have a positive energy and show up with a winning attitude.

Hai Yen

Sr. Sales Development Rep

What is your vision for the company?

Being a Smartling means being part of a community of incredibly smart and driven individuals, but also being part of a tribe that really enjoys each others company. We get together at least once a month for anything from bowling to company picnics to baseball outings. I like to describe our culture as "work hard, play hard".


Head of Marketing

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.


Sr. Account Executive

What are Smartling Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
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