Brand Operations Assistant

| Greater NYC Area

Position Summary

The Brand Operations Assistant is the cross functional point person between warehouse, planning, merchandising, marketing, accounts payable, customer care etc. focusing on order confirmations, receipts, discrepancies, inventory and returns.

Role Priorities

  • Provide cross functional support regarding deliveries, discrepancies, inventory, returns and other merchandise operations related functions.
  • Liaise effectively and expediently with brand partners
  • Have a strong understanding of the needs of the Moda Operandi Customer

Performance Requirements

  • Review order confirmations and send comments to brands in a timely manner
  • Reach out to brands regarding delivery of goods
  • Reach out to brands regarding discrepancies (short shipment, over shipped, incorrect item, etc.)
  • Reach out to brands regarding GTIN codes
  • Complete any Returns to Brands in a timely manner
  • Notify Customer Care Team of brand issues, delays, updates etc.

Essential Skills, Experience and Educational Requirements

  • Bachelor’s degree, or equivalent
  • 1 or more years experience in similar role helpful but not necessary
  • Excellent communication skills
  • Excellent attention to detail
  • Proficient in Microsoft Office and Excel
  • Ability to work productively in a team environment
  • Experience with Net Suite and Zen Desk experience helpful but not necessary

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as business needs evolve.










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Location

New York, NY

What are Moda Operandi Perks + Benefits

Moda Operandi Benefits Overview

Moda brings together the high-energy, high-growth environment of a start-up with the deep experience and resources of an established company. We recognize the importance of work-life balance. Moda employees enjoy:
Unlimited PTO & sick leave
Full medical, dental, vision insurance
Paid family leave
401K
Performance bonus
Equity Incentive plan
Flexible work from home policy
Industry leading merchandise discount
Subsidized day care, gym discount & pet insurance
Free snacks and weekly company happy hours

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
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