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Director, Customs Compliance

| Greater NYC Area

Build the team, processes, and strategy to help Flexport be compliant

The opportunity:

We're looking for a Director of Customs Compliance to help lead our customs compliance team. This will include all day to day activities of the customs brokerage staff to include oversight of: Customs Service Desk, File Review Process, Post Summary Correction Process, Annual Customs Bond Management, Power of Attorney auditing in addition to assisting in the building of our team and service offerings.

You will:

  • Lead and develop the team of compliance specialists responsible for ensuring compliance with regulatory obligations for Customs and related government agencies
  • Lead compliance-related projects and initiatives including new permit applications, regulatory change projects, system design and implementation
  • Provide timely and accurate advice on compliance requirements and work with relevant stakeholders to design and implement appropriate controls
  • Conduct risk assessments and manage the compliance monitoring and file review program in accordance with regulatory expectations and best practices
  • Serve as the lead to all regulatory and third party audit review and inquiries


You should have:

  • 10+ years of Customs, Trade and Regulatory experience, managing compliance programs and related systems
  • Leadership experience, coaching, and developing teams, with an ability to manage remote teams and work with global counterparts
  • Extensive experience interacting with regulators and law enforcement
  • Strong project management skills with an interest in technology enablement for scale
  • Strong analytical skills and ability to identify and solve problems
  • Strong communication skills (written and verbal)
  • A Customs Brokerage License

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

We're in Chelsea near the Flatiron Building. We’re surrounded by world-class restaurants and have great access to transit!

An Insider's view of Flexport

What’s the vibe like in the office?

NYC is very driven and passionate about our work. Everyone is so supportive of each other and a major key to our success is continuous collaboration. The vibe in this office pushes you to want to be better in every aspect of your life.

Claire

Global Customs Associate

How do you collaborate with other teams in the company?

I've been able to collaborate across the company by being a part of the NY Team and leading by example. We've created, implemented and shared best practices with other offices like LA and have added great value.

David

Global Operations Manager

How has your career grown since starting at the company?

I've grown while working at Flexport because we're encouraged to learn new things, take on leadership roles, and to step outside of your comfort zone. This job has challenged me to constantly improve, both personally and professionally.

Sara

Global Operations Associate

What is your vision for the company?

At Flexport, we want to make trade easier for every business. We support our clients by making international shipping easier and more efficient. For me, my goal is to create an office culture where people feel empowered in their roles, enjoy collaborating with one another, are challenged to solve real-world problems, and have fun while doing it!

Kaitlyn

NY GM | SVP Sales & Account Management

What are some social events your company does?

Happy Hours and Group Workout Classes!

Jeff

Sales Development Rep

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Stocked Kitchen
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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