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People Operations Associate

| Greater NYC Area

Who we are

Cityblock Health is a new type of healthcare company, operating out of Brooklyn and backed by Alphabet’s Sidewalk Labs, along with some of the top healthcare investors in the country.

Our mission is to radically improve the health of urban communities, one block at a time. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we bring the capability to deliver care in the home and neighborhood with our field-based teams.

In close collaboration with community based organizations and a leading commercial partner, we are reorganizing the health system to focus on what matters to our members. We deliver personalized primary care, behavioral health, and social services through a network of neighborhood hubs with deep community-based partnerships and world-class technology.

We partner with payers and at-risk providers, taking capitated financial risk to care for their most vulnerable, high and rising risk members. Additionally, we invest in strategic partnerships with community-based and social services organizations, in some instances bringing them into the value equation through sub-capitation and performance-based compensation.

Over the next year we’ll grow quickly, including entering new markets, each with their own commercial relationships and field-based teams. This role will be a key contributor to the success of our business.

The role

We are seeking a talented People Operations Coordinator to help support and build our People Operations / HR function as we scale. You will join Cityblock at a critical point in our growth trajectory, as we scale quickly over the next year. In this role you will support and work directly with team members at all levels of the organization to ensure a seamless employee experience. This is an exceptional opportunity for someone eager to quickly grow broad HR and People Operations knowledge in a fast-paced, startup environment.

You will:

  • Support running an end-to-end onboarding and orientation processes for both clinical and non-clinical teams. This includes managing internal stakeholders throughout the onboarding process, and interacting directly with new hires through background checks, HR system setup, I9 verification, and orientation to ensure a consistent, high-quality experience.
  • Build a strong rapport with team members across the organization, and serve as an internal resource and point of contact for our growing team for questions related to HR, payroll, benefits, etc.
  • Maintain our HR systems (Justworks PEO, employee files, etc.) to ensure accuracy and compliance
  • Support a broad range of HR and People Operations functions including benefit programs, compliance, leaves of absence, offboarding

You’d be a good fit if:

  • You operate with consistently good judgement and have a high level of discretion and confidentiality
  • You have one year of HR or People Operations experience with exposure to a range of HR functions such as onboarding, offboarding, compliance, leave, benefits
  • You’re a team player, and looking to get into a fast-moving startup environment
  • You enjoy doing whatever it takes to deliver on business-critical tasks
  • You flourish in fast-paced environments, identifying your own opportunities for success and iterating tightly on feedback
  • You are a natural relationship-builder and possess the ability to engage and connect with others quickly
  • You are fiercely organized, a self-starter, and know how to prioritize your day
  • You are an exceptional communicator and have a strong customer service mindset

Nice to have:

  • High growth startup experience, specifically technology or venture backed
  • Experience in the healthcare sector
  • Experience working with an HRIS or PEO

“Nice to have” really means “nice to have”. It’s completely possible that you don’t have any of these and are still a great fit for the team.

You should include these in your application:

  • A resume and/or LinkedIn profile
  • A short cover letter (1-2 paragraphs)


Cityblock values diversity as a core tenet of the work we do and populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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Location

We're in DUMBO, where toy elephants parachute from rooftops and Thursdays are for live music. Plus, Sweetgreen, Brooklyn Roasting Company, & Equinox!

An Insider's view of Cityblock Health

What's the biggest problem your team is solving?

The opportunity to collaborate directly with medical professionals, care providers, and engineers to build Commons is rare and huge. You're not just building features. You know the 'why' of what you're building and who it will help—and you can see the impact firsthand.

Sylvia

VP of Engineering

How does the company support your career growth?

This is my first role as a software engineer—my previous life was in fashion retail. Cityblock created a structure that enables me to master fundamental skills and empowers me to own projects that expose me gradually to more difficult concepts, like building our application’s notification center—with a supportive team backing me up.

Alicia

Software Engineer

What is your vision for the company?

In my clinical work, I've seen our health system moving away from relationships and toward increasingly complex frameworks. I joined Cityblock to challenge that trend. To make healthcare trustworthy again and to truly meet individuals where they are.

Toyin

Chief Health Officer

How do you collaborate with other teams in the company?

My goal is to work with tech & clinical teams to build something useful yet simple. Sitting side-by-side we try to understand what our care teams and members need from our technology. Together, we're creating a world in which the product and tools become invisible, to enable our care teams to spend as much time as possible with our members.

Neves

Product Design Lead

What are Cityblock Health Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
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