Director, People Operations

| Greater NYC Area

ABOUT US

Simon Data was founded in 2015 by a team of successful, serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simon’s platform empowers businesses to leverage enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that cultivates these core values we would love to hear from you.

THE ROLE

Simon is looking for a thought partner and leader to build out our culture into a true source of competitive advantage. As a rapidly growing company in a fast-paced market, we have succeeded on the efforts of a truly impressive team of talented, driven, yet humble individuals. We are now looking to solidify this talent dividend with proper support and systems, ensuring our people remain a lasting point of differentiation.

As the Director of People Operations, you will be the chief voice of our employees in senior management discussions. You will lead the design, implementation, and sustainment of a full-spectrum HR team, engaging with leaders across the business to ensure our people are both inspired and supported. Your day to day will be spent managing the team you build, working with functional leaders to provide better support to their teams, and driving strategic people initiatives with the executive team.

From day one, you will begin building an HR team within our Operations function. You will partner closely with our Talent Acquisition Director and executive team to identify key gaps in our HR coverage, proposing and driving initiatives to address them. We act quickly and learn fast - and you will drive this iterative process with the support of function leads and peers in the Operations function. A satisfied, inspired, and productive employee base will be your North Star for success in your new role.

WHAT YOU’LL DO

  • Design and embed corporate policy around three primary pillars of HR: employee engagement & retention, learning & development, and employment compliance
  • Drive policy and implementation around compensation, benefits, diversity & inclusion, employee feedback, dispute resolution, and develop a corporate social responsibility program
  • Support management team with performance management; upgrading performance reviews, performance improvement plan systems, continuing education, and termination process
  • Ensure Simon’s compliance with all relevant internal policies and legal standards, analyzing and proposing measures to mitigate key risks
  • Build and manage the HR team
  • Work closely with the Director, Talent Acquisition to ensure a seamless People strategy is applied to all employees at all stages
  • Generate and deliver detailed reports to senior management, derived from analysis of HR metrics

QUALIFICATIONS

  • 5+ years experience in HR, People, or related fields
  • Start-up experience required
  • Proven ability to successfully lead, develop and build teams
  • Excellent knowledge of employment legislation and regulations
  • A business acumen grounded on the human element
  • Familiarity with data-driven analysis and reporting
  • Excellent organizational and leadership skills
  • Outstanding communication and interpersonal skills
  • Personable, collaborative, and a sense of humor
  • BSc/BA in human resources, business administration or relevant field; MSc/MA in human resources is a plus
  • SPHR Certification is a plus

Visa sponsorship for this role is currently not available

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases

Location

Simon Data is located in a great area. Conveniently located by the subway and plenty of bars and restaurants nearby.

An Insider's view of Simon Data

What’s the vibe like in the office?

It’s an exciting time to be at Simon - we’re expanding rapidly and there’s a lot of opportunity for personal growth. I love that everyone here, from junior folks to the executive team, is super hands-on. We work hard and we’re scrappy, but we know how to have fun - my favorite Simon tradition is going to karaoke during our quarterly offsites.

Ambre

Senior Business Development Representative

How do you collaborate with other teams in the company?

Collaboration with other teams is fundamental to my role at Simon. I work closely with our engineering and product team to build and maintain our product per my clients needs. This close collaboration across the organization has provided an excellent learning experience and continues to be one of the most rewarding aspects of my time at Simon.

Prashanth

Customer Success Manager

How does the company support your career growth?

I’ve loved the experience of joining together with my peers to address an exciting opportunity through cross-organizational projects. Personally, it’s provided me the opportunity to better understand the role and responsibilities of different teams and expand my skillset.

Muthu

Account Executive

What makes someone successful on your team?

On the engineering team, and at Simon in general, we really value individuals speaking up about what they think is best for our product and our company. Regardless of management or team structure, the best ideas at Simon come from people at every level contributing to our overall success.

Jessica

Data Engineer

What are Simon Data Perks + Benefits

Simon Data Benefits Overview

Awesome coworkers. Great healthcare benefits. Unlimited PTO. Offer bonus/incentive programs. Referral bonuses. Flexible work environment. Dog friendly office. Formal career development training and job advancement programs. Also, beer on tap? Cheers to that!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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