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Head of Valuation Operations

| Greater NYC Area
The Company
Perch is transforming the way people buy and sell their homes. Simplifying it all, to the way it should have always been; fair and true to market, straightforward, easy.
Every year in the U.S., $1.8 trillion of single family residences transact, generating over $80 billion of brokers fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle. Perch offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home -- less intimidating.
Perch is headquartered in New York City with offices throughout Texas. We have raised $270+ million in financing from top tier investors including: Firstmark, Accomplice and Juxtapose.
The Vision
Perch has developed a home buying and selling experience that brings control and convenience to customers. By harnessing the power of data science, technology, and human-centered design, we’ve developed a seller experience that delivers a market price offer for your home in 24 hours with the ability to close at a time of your choosing. No home showings, no repairs to do, no contingent offers, and no fear of the offer falling through before closing. It’s the way a home sale always should have worked. For home buyers, we’re pioneering a new way of shopping by removing financing contingencies and simplifying the whole experience from home discovery through mortgage approval to close.
The Role & Responsibilities
The Head of Valuation Operations will be a critical member of the Perch team, located in New York City or Austin, TX and reporting to Head of Finance and Real Estate.
As the Head of Valuation Operations, you will:
  • Be responsible for building and scaling Perch’s underwriting processes. Underwriting is a critical driver of Perch’s growth and success by ensuring that we are purchasing and selling every home at a fair and reasonable price. Our underwriting and valuation system is core to our brand, customer experience, and business sustainability.
  • Work closely with our data science / machine learning team to develop, refine and scale our underwriting and valuation strategy, processes, and tools.
  • Work closely with “field underwriters” / investment associates who are touring prospective home purchases.
  • Build and lead a rapidly growing team of underwriting analysts.
  • Collaborate with data science, customer experience / marketing, field operations, corporate operations, FP&A, and other teams at Perch to help build and refine overall business processes, drive growth and profitability.
  • Partner with the Head of Finance Real Estate to ensure all underwriting and valuation KPI targets are met on a consistent basis. You will monitor company-wide and market-level KPIs/metrics on a regular basis and develop initiatives to optimize our pricing accuracy.
  • Be a champion for Perch throughout the housing industry!
 Required Experience
  • ~7-10+ years of financial operations experience in a technology company required.
  • Experience building and leading a team, particularly in geographically disparate locations. 
  • Proven track record of success in goal achievement.
  • Experience using software to manage operations.
  • Bachelor’s Degree.
Bonus Experience (Preferred, but not Required)
  • General experience in real estate, either residential or commercial, in a quantitatively-oriented management role.
  • Specific experience in single family real estate investment analysis and comparative market analysis research (e.g. experience with real estate brokerage, SFR investing/operations, or homebuilding).
  • Background in real estate economics / macroeconomics.
  • Experience partnering with technology teams to build scalable systems and product.
  • MBA degree.
 Personal Characteristics
  • Superior analytical skills and attention to detail with an extremely data-driven mentality.
  • Results orientation with a strong work ethic. Must be tenacious, with the emotional intelligence to know when to push harder and when to look for alternative approaches. Solutions-focused mindset.
  • A strong multi-tasker with the ability to prioritize work based on business and operational needs.
  • Quantitative, systems-oriented thinker.
  • Strong leader with track record of inspiring and motivating teams. Highly effective at building collaborative relationships across our entire organization. 
  • An entrepreneurial mindset. Sees ambiguity as opportunity, and obstacles as chances to build new solutions.
  • High energy and action-oriented with a history of getting things done in complex, fast moving environments. Successful in scrappy and entrepreneurial environments, with a drive to get things done. 
  • Track record of good business judgment with maturity, diplomacy, and communication skills (both written and verbal). 
  • Strong and structured communicator well versed in clearly communicating complex concepts to various stakeholders.
  • People describe you as: Passionate, a leader, a strong communicator, and someone that “gets things done.”
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

Location

31 West 27th St, New York, NY 10001

An Insider's view of Perch

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What makes someone successful on your team?

Curiosity, scrappiness, and a sense of urgency. We move quickly to accomplish our goals, but leave time and space to think outside the box. All of our functional areas work together to build an exceptional brand, product, and customer experience, so communication and collaboration are key skills as well.

Steph

Marketing

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

What are some social events your company does?

Our culture committee really enjoys planning the monthly happy hours in the office. We have different cocktails, beer and yummy foods from some of our favorite restaurants! It's a great way for everyone to sit back and catch up with each other. As our team grows, we’re looking forward to planning more outings, like our upcoming bowling competition!

Miller

People Ops

What are Perch Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Perks & Discounts
Beer on Tap
Casual Dress
Stocked Kitchen
Happy Hours
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