Site Reliability Engineer

| Greater NYC Area

Newsela is an Instructional Content Platform that combines engaging, leveled content with integrated formative assessments and insights to supercharge engagement and learning in every subject. Students and teachers use Newsela to find digital content from hundreds of the best sources—from National Geographic to NASA, Biography.com to Encyclopedia Britannica, the Washington Post to the Wichita Eagle. Content is instructionalized to meet students where they are, with interactive tools and analytics to take them where they want to go. Newsela has become an essential solution for schools and districts, with a presence in over 90% of U.S. K-12 schools. Newsela is the content platform for the connected classroom.

Developers at Newsela work on big problems in literacy education, from building the infrastructure necessary to handle tens of millions of users to solving novel problems in text complexity and personalization. As a Lead Site Reliability Engineer, you will be responsible for the continued design, development, and maintenance of said infrastructure. You’ll create plans, collaborate with other DevOps team members, and coordinate with product, community, and marketing teams. These high-visibility initiatives will help to increase service levels, lower costs, and deliver features more quickly.

We believe that code is communication and we care deeply about the relationships developers have with each other and the company as a whole. Site reliability engineers work to ensure that the amazing products we create can be delivered to readers and teachers around the world; if you love working on applications that help make a real difference, this role is for you.

Responsibilities

  • Lead a small, successful team of engineers to build out performant and reliable infrastructure for Newsela's web and data applications.
  • Organize and participate in an on-call rotation to ensure maximum site performance and uptime.
  • Maintain a technical roadmap and a stable backlog of meaningful work.
  • Handle often competing priorities through good time management and communication.
  • Ensure documentation around infrastructure creation, provisioning, and general best practices is up-to-date.

The Ideal Candidate

  • Over 6 years of professional development experience, preferably spent in an operations, DevOps, or SRE role.
  • Experience architecting and maintaining high throughput web infrastructure for a large user base.
  • At least 1 year of leadership experience (any of people management, process management, or technical direction).
  • Advanced demonstrated fluency in Python or a similar scripting language.

Some Plusses

  • Bachelor’s degree in a technical discipline.
  • Excellent written and verbal communication skills.
  • Demonstrated experience working in education.
  • Previous experience in web application development.

Newsela is strongly committed to the principle of equal opportunity for all individuals. Newsela will make all employment decisions without unlawful discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • SanicFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Situated in the New York Times building, our location boasts not only convenience for commuters, but also plenty of food and shopping options nearby.

An Insider's view of Newsela

What’s the vibe like in the office?

Amazing. Newsela is a trusting and responsible environment where we have control to get our work done when and where is best for us.

Vanessa

Lead Web Application Developer

What's the biggest problem your team is solving?

On the Community team, we work with school leaders and teachers to create innovative applications of Newsela article content to support our mission to "unlock the written word for everyone". Our goal is to engage and empower educators with tools to enhance their students' learning.

JJ

Educator Specialist

How has your career grown since starting at the company?

I've grown leaps and bounds at Newsela! I initially started out as an enterprise sales development representative and went through a mentorship program to transition to the account management team! I cannot measure the amount of growth I've experienced the past two years.

Emma

Account Manager

What is your vision for the company?

I work with a team of kind, smart people, who are energizing on a daily basis. It is important to put your values to work during the interview process—create accountability for culture when new people join, and don't forget about it as they grow.

Kieran

Chief Technology Officer

What’s the vibe like in the office?

The Newsela office is a collaborative workspace. The office is designed to reflect the clients we serve. We love to keep our mission of "Unlocking the Written Word for Everyone" top of mind.

Ariel

Sales Development Representative

What are Newsela Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Newsela offers the opportunity to join various affinity groups operated by members of each community to help facilitate an inclusive and diverse workplace where all people are valued.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free daily breakfast. Employees can select from our cereal bar, yogurts, oatmeal, fruit, granola bars and unlimited cold brew on tap!
Game Room
Our teams love to take time to challenge each other to a game of ping pong or pool throughout the day, and maybe even a ping pong tournament every now and then.
Stocked Kitchen
Newsela has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored seltzer you can handle. You might even be able to catch a Top Chef competition every now and then.
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer an annual stipend to encourage all employees to keep learning!
Time allotted for learning
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