Infrastructure Engineer

| Greater NYC Area

This isn't your typical infrastructure or technical operations position; Paperless Post is looking for someone to build tools to manage infrastructure and solve operational problems. You modularize, reuse, and version control your infrastructure as code. You know when to use the latest technologies and when to automate, but still value uptime, performance, and stability. You follow best practices but iterate over your projects quickly and smartly.

Over the last year, we’ve moved to Amazon Web Services as a more modern architecture that can keep up with our rapid application growth. We’re now looking to take things a step further to fully embrace containers and Kubernetes as the platform for our engineering teams - from local development environments through to production. We’re not quite at that nirvana yet though and are looking for people to join the team along that journey.

A little bit about us

We embrace DevOps as a philosophy for the entire engineering team, rather than any one team’s job role. We’re creating an environment where all engineers should be able to bring services and applications to production and maintain them going forwards without waiting on “Ops” engineers.

We care as much about the people as we do the systems. We’re all human and that’s important to us. We don’t have all the answers all of the time and appreciate people need time to learn, this is something that is actively encouraged. We focus on developing ourselves as well as our systems, encouraging a blameless culture allowing us to all grow and learn from our mistakes.

As a distributed infrastructure team, it's important that you feel comfortable working virtually across time zones. Since we can’t do team lunches in person, we have virtual monthly hangouts where we catch up on the non-work side of our lives.

What you'll do here

  • Kubernetes clusters - and all the related tooling!
  • Work with developers to maintain codebases, internal tools, and services (build/deploy, etc.)
  • Enable developers to deploy systems and application code in a rapid and consistent fashion
  • Maintain servers (CentOS and Ubuntu) and investigate newer OS such as Container Linux
  • Create infrastructure as code with configuration management and version control
  • Troubleshoot production and systems issues
  • Design and tune systems for performance, load, and scalability
  • Maintain Postgresql databases
  • Systems/network security
  • Documentation, documentation, documentation
  • Participate in on-call rotation and have a strong desire to make on-call better for everyone (e.g. teaching the machines to heal themselves)

 What you should bring to the table

  • Willingness to learn and explore the “known unknowns”
  • Advocate of configuration management: we're currently a Chef shop but this will change as we move to Kubernetes. We'd love to hear your experiences with Puppet, Ansible, or anything else
  • Experience orchestrating infrastructure using Terraform, CloudFormation or other similar tooling
  • Understanding that applications are not "production-ready” unless they're instrumented and monitored
  • Remote experience - We are a remote infrastructure team, and our engineering team as a whole is distributed across both the New York office and remote

Bonus points!

  • Ruby on Rails or Golang development experience
  • Working with CDNs or a varnish caching layer
  • Extensive networking knowledge
  • Understanding the issues related to inherited code bases

Tech we use:

  • Containerisation - Kubernetes, Docker
  • Web/application serving - AWS ELB/NLB/ALB, Nginx, HAproxy, Rails, Fastly
  • Datastore Administration - Postgres, Redis, Memcached, MongoDB
  • Metrics and monitoring - Sensu, Statsd, Graphite, Grafana
  • Log aggregation - Elasticsearch, Kibana, Logstash
  • Continuous integration/deployment - Jenkins, CircleCI
  • Network administration - AWS VPC, DNS
  • Application packaging - RPM/Yum, Ruby gems
  • Authentication/authorization - LDAP, Zero Trust Concepts

Note: it’s not a requirement that you know all of the above from the start, but this is the stack you will be building and maintaining so an interest in learning more about these technologies is required.

Company-wide we enjoy an amazing ecosystem of an even gender split and a healthy balance of engineers and designers. Because Paperless Post isn’t supported by ad revenue, we can focus our efforts on building and improving on the ideal version of our platform, product, content, and partnerships for our users.

We are proud that Paperless Post helped over 70 million people connect in the real world last year. Our product is global, and we are committed to being a company where everyone belongs. We encourage people from all backgrounds, races, genders, and abilities to apply!

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases


115 Broadway, New York, NY 10006

An Insider's view of Paperless Post

What are some social events your company does?

On the regular, we'll have meetings over food that allows for a moment of chit chat. We also organize movie nights and launch parties for our achievements. To top it off, we have raffles for pottery classes or exercise passes for cycling or boxing. Some events have become a tradition like having a rooftop summer pizza party.


Software Engineer

How has your career grown since starting at the company?

Paperless Post has been a great place to grow my career, as they really care about my individual interests and goals. In my four years here, I grew from executive assistant to the co-founders into a role in merchandising, and now onto the brand & marketing team. Paperless nurtured my ambitions and helped me grow my skill set.


Program Manager, Brand & Marketing

How would you describe the company’s work-life balance?

Work-life balance is definitely one of the strongest aspects of the company. Your personal time is respected; we're not a hustle culture of over-working. We're encouraged to be healthy, stay balanced, and do your best work.


Product Designer

What are Paperless Post Perks + Benefits

Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
We have flexible hours.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
10 days of paid sabbatical after 5 years and 15 days after 8 years.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We have annual summer and holiday parties and teams have their own "fun" budget.
Stocked Kitchen
Some Meals Provided
We provide bagels every Monday and treats for company-wide meetings.
Happy Hours
Happy hours are hosted Once per month.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
We have dedicated education budgets for employees and 3 extra days of PTO to use towards conferences and workshops.
Lunch and learns
We have employee-led talks on tech, design, data, and more.
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