UX Researcher

| Greater NYC Area

Oscar Product Design is a growing, fast-paced team that is revolutionizing healthcare by making complex information intuitive, easy to understand, and human. You will work in a nimble, self-directed, and rapidly growing environment with multidisciplinary teams to concept and create revolutionary member experiences.

We believe our users define the experiences we create and we work diligently to understand their behaviors and attitudes. In this role, you will collaborate with product designers, engineers, data scientists, and product managers, to guide our product vision and strategy. You will conduct primary research and explore the behaviors and motivations of our users by applying creative and rigorous qualitative, quantitative, and design methodology to generate insights that fuel ideation and contribute to the evolution of our designs.

What we are looking for:

  • 3+ years of experience in applied product research

  • Sharp eye for detail and strong organizational skills

  • Examples of projects demonstrating research methods, including but not limited to surveys, usability testing, ethnography, and logs analysis

  • Synthesizes feedback and disseminates findings clearly

  • Capable of balancing user and business needs

  • Strong presentation and written communication skills

  • Excellent interpersonal skills and the ability to build good working relationships

What your day-to-day will look like:

  • Conceive, conduct, and manage user research and usability studies

  • Prioritize research initiatives and user studies

  • Activate research findings throughout the product and engineering organization through written reports and oral presentations

  • Facilitate evidence-based product and design decisions

  • Curate and maintain pool of users to test with

  • Identify gaps in the overall UX research strategy and collaboratively implement enhancements

We appreciate team members who think deeply, speak clearly, and love collaboration and feedback. Oscar has a positive, diverse, and supportive culture — if this sounds like a good fit for you, send us a note with links to your work and experience. We’d love to hear from you! 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known. 

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics

Location

295 Lafayette St, New York, NY 10012

An Insider's view of Oscar

What’s the vibe like in the office?

The vibe in the office super collaborative. I’ve never been at any company before where so many different departments work so closely together to accomplish the same vision and goals. It doesn’t matter if your team is member facing or not, the vision is the same - making health care simpler and easier to understand for our members.

Gabriela

Senior IT Technician

What's the biggest problem your team is solving?

We are striving to make a healthier life accessible and affordable for all. Everything we do is aligned towards solving that high-level problem and given the state of healthcare in the United States it is no easy task.

Isaac

VP, Engineering

What does career growth look like on your team?

As the product design director, it’s my responsibility to set the design team up for success. That means designers understand how they're performing now, how they're expected to grow and how they fit into the company’s future. At Oscar, one of our core values is 'powered by people' -- developing and growing our employees is what raises the bar.

Erin

Director, Product Design

How do you make yourself accessible to the rest of the team?

I believe accessibility is critical to effective leadership. Being accessible is not only about making time for your team, but also about fostering emotional and human connections with those around you. We have various forums in which I make myself accessible to the team, including an open door policy if anyone needs me for anything at anytime.

Sara

SVP, Product

What are some social events your company does?

Oscar does a great job of 'reading the room'. We have birthday celebrations and celebrate work anniversaries often. In addition, the "surprise & delight" events are always thoughtful, focusing on happiness, mental health, and just providing a plain old reason to take a breather. Nothing beats the company-wide camping trip over the summer though!

Blake

Recruiter II

What are Oscar Perks + Benefits

Oscar Benefits Overview

Great perks for every employee.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
In our NYC and LA offices.
Casual Dress
Commuter Benefits
Company Outings
Game Room
In our Tempe, AZ office.
Stocked Kitchen
In our NYC and LA offices.
Some Meals Provided
Catered lunch three days per week in NYC and LA.
Happy Hours
In our NYC and LA offices.
Parking
For our Tempe, AZ office.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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